Bindy

RATING:

4.8

(6)
Overview

About Bindy

Designed for multi-unit retailers, manufacturers, pharmacies and hospitality businesses, Bindy is a cloud-based platform that helps streamline inspection workflows, identify issues and assign corrective actions to ensure compliance with brand standards. Administrators can schedule visits on a calendar and create customizable inspection checklists or forms to collect data from sites and add attachments in them for reference. Key features of Bindy include audit management, root cause analysis, data visualization, task management, collaboration and more. The software allows managers to automatically generate action plans using identified non-compliant items and designate users for each task to streamline issue resolution processes. Additionally, the built-in monitoring f...

Bindy Pricing

Unlimited users and sites.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Work on any device, online and offline
Slide 1 of 5

Bindy Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Bindy

6 Reviews

Sean

Furniture, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Multi-Store Business Succeeding with Bindy

Bindy certainly enables us to manage a large and complex environment with shift priorities. Everything we need for data-driven decisions is at hand. It's a great tool to make our experience better.

PROS

Bindy is easy to use as an Admin and for end users. Setting up compliance and forms is straightforward. The online data-base of inspections is important for QA in our business.

CONS

Bindy is a very solid product and we are please to have it in our ecosystem.

Vendor Response

Thank you for your review Sean! We're happy to hear that Bindy has had a positive impact on your business! It's great to know that you have everything you need to make data-driven decisions with Bindy and appreciate the ease of use and ease of setup.

Replied December 2023

Thierry

Supermarkets, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Un outil qui nous permet d'augmenter l'excellence opérationnelle de notre réseau de magasins

Nous utilisons Bindy depuis 2016 et apprécions les développements faits tout au long de ces années pour rendre l'outil toujours plus efficace. Le support est également à souligner.

PROS

L'outil permet une autonomie complète de ses administrateurs. Les formulaires sont créés facilement et sont paramétrables pour ne cibler que certains profils ou pour s'activer et se désactiver à une date précise. Bindy propose de nombreux rapports permettant une analyse et facilitant la prise de décisions. Le rapport qualité/prix est excellent en comparaison d'outils similaires. Le support est très présent et très réactif.

CONS

Notre entreprise utilise exclusivement les outils 'Google Suite' et l'outil Bindy utilise largement MS Excel demandant quelques manipulations à l'administrateur lors des chargements de masse ou lors de la génération de rapports. Cet inconvénient est cependant invisible pour l'utilisateur. L'utilisation de l'outil est possible offline, mais demande une manipulation (trop) complexe pour l'utilisateur.

Vendor Response

Thank you for your review Thierry. We appreciate the feedback and insights.

Replied April 2023

Jeff

Furniture, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Great Auditing Tool for our Company

PROS

Ease of use to start and continue an audit. Improvements on saving audits mid session. Ease of updating users and adding users to multiple locations via Forms.

CONS

Wish audit/form creation was more drag and drop, versus having to go into each question and change the question number order

Vendor Response

Thank for your review and drag and drop suggestion (we have passed this on to the product group). We are glad you appreciate the ease of use of audits and the ability to add users to multiple locations.

Replied January 2024

Jerry

Religious Institutions, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Bindy - Great and Always Improving!

We love Bindy and it would be difficult to continue our organizational growth and improvement without it.

PROS

Easy to use interface, more features all the time. Great tech support.

CONS

The roles and permissions do not match our business model.

Vendor Response

Thank you for your review Jerry and your comments about Bindy being easy to use and continually improving. Regarding roles and permissions, did you know that roles can be renamed and permissions can be set at the form level (which gives you complete workflow control)? Kindly reach out to Support and they will gladly jump on a call to point you in the right direction. Thanks again.

Replied May 2023

Lisa

Retail, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

My Bindy Experience

Great- It is a complex system that offers many business solutions- yet easy to use. The team a Bindy is helpful and takes pride in their work. It has been obvious in my interactions that they want me to use the system and be happy with it.

PROS

It is intuitive- I am not a "read the manual" type of person- I like that next steps are logical.

CONS

Setting up forms and permissions can be overwhelming and I still don't feel that I have that right

Vendor Response

Bindy is a versatile system that supports a near infinite number of workflows. We are very glad you find it intuitive and easy to use. With regards to form permissions, feel free to reach out to Support. We will happily vet them and provide tips for the most optimal setup.

Replied December 2023

curtis

Retail, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed January 2023

New User

in my infancy but so far looks like it will do the job for now as we grow we may need something that has the ability to do what we need

PROS

the ability to look at national numbers

CONS

that it cannot tie a score to a risk level example 85 points or higher low risk 70-84 points medium risk below 70 high risk

Reason for choosing Bindy

we bought a company that had it and implemented it in all our other locations

Vendor Response

We liked your suggestion so much, we built it! You can now define and tie a risk level (or other customer-defined classification) to a score automatically. Thank you for the insight.

Replied December 2023

6 Reviews