Bonsai
About Bonsai
Bonsai Pricing
Starting price:
$24.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Bonsai
1 - 5 of 71 Reviews
Charles Abraham
Verified reviewer
Graphic Design, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2023
Why I use Bonsai
Its been a game changer and it helped me scale my bsuiness.
PROSBonsai is easy to get started, and I was up and running in no time. I like how easily I am able to create and send invoices to my clients.
CONSI wish there were a chat widget feature that I could install on my website similar to Sharpspring or HubSpot. Perhaps some collaboration with Webflow.
Jackie
Graphic Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Bonsai keeps me a loyal customer!
Bonsai has been very essential to my freelance career when I was part time to now being a full time freelancer. When starting out, I just needed the essential tools - invoicing, accounting, time tracking, contracts and proposals - which Bonsai offered immediately. Down the line, they added new features that boosted what I can also add to my workflow management such as forms, scheduling and now a cool project board view besides the generic list view! It allowed me to have a business debit account while major banks require small businesses to be active for a certain amount of time before qualifying for a business account. Overall - NO FRILLS, but still A GEM.
PROSVery straightforward, simple and user-friendly. Everything a freelancer or contractor needs to keep their small business financially organized is in Bonsai.
CONSI hope the mobile and desktop app would be expanded. The browser app is cool, but I would love to just click onto an app icon to access my dashboard without having to get on Chrome. Might also be great to have a client be able to access and view their mini portal on Bonsai without creating an account - this way they can view the active project I'm working on with them and access invoices.
Reasons for switching to Bonsai
Quickbooks didn't have all the other features that Bonsai offered
Brandon
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed February 2024
Great interface, poor quality, money grabbing company
If you’re a freelancer looking for something to get started very quickly, then Bonsai will be great. If you are growing beyond that, I would consider looking elsewhere. They are not scaling to support that type of customer, and it’s too easy for them to find new ways to grab more money for the same or fewer features, some of which don’t work.
PROSBonsai makes it easy to get started as a freelancer. Proposals, contracts, and payment processing is made easy.
CONSIn the 5 years I’ve been using Bonsai, they have introduced only two net new product features. One of which is Bonsai Payments, which is a competitor to Stripe, which they already supported. The second, Bonsai Tax, which stripped some existing and included functionality from the original offering and turned it into an add on feature for an extra $100/year. They have revamped some existing features, but they lack execution, and there are very obvious gaps in product requirements that have yet to be filled. I report a new bug almost every single time I log in, and every single time it’s confirmed by the product team. They’ve raised prices by >150% in only a few years and not improved the platform enough to warrant that.
Mike
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Bonsai improved my business 100%
Before Bonsai I was using many programs for proposals, CRM, invoicing, and contracts. Since switching to Bonsai I honestly have to say that I have saved several thousand dollars per year and my life has been much easier and more organized. Bonsai has systems that have automation so if a customer does one particular item the Bonsai system will automatically send an email with a form that I would like my customer to submit. Bonsai is definitely a game changer and I would highly recommend any business owner to look at their system and hopefully see the benefits that they can receive by using Bonsai.
PROSBonsai makes everything extremely streamlined and very easy and user-friendly. From the time I input a lead to creating the proposal to invoicing the customer and finalizing the project, Bonsai makes everything hassle-free and extremely easy.
CONSThe only suggestion I would have or like to see for Bonsai would be for them to allow me as the business owner to arrange the look and feel of how my customer dashboard is arranged.
Reason for choosing Bonsai
Bonsai is made for the small to medium size business owner and there was no need for the outrageously over priced salesforce CRM.
Reasons for switching to Bonsai
Bonsai offered a free trial for their processor and I was immediately interested because everything was handled through Bonsai and no additional work was needed.
Marley
Design, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Great tool business management
I've experimented with various business apps such as Bonsai, but none of them compare to its CRM and invoicing capabilities. Its combination of reasonable pricing and comprehensive features makes it unbeatable. Additionally, its customer service is exceptional.
CONSI wish there was a better portal for clients, where we can have conversations within the portal, upload specific files within the portal, assign tasks, etc. As it is now, there's no reason for my clients to even log into the portal because everything just goes to their email. but emails can get messy so i'd prefer the alternative.
Reasons for switching to Bonsai
Notion was great, and I mostly used it to upload design presentations and collect feedback from clients, but ultimately the layout felt disjointed and not catered to my line of work.