Jotform Sign

RATING:

4.8

(62)

About Jotform Sign

Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events. Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more. Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotfo...

Jotform Sign Pricing

Free trial: 

Not Available

Free version: 

Available

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Jotform Sign Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jotform Sign

1 - 5 of 58 Reviews

User Profile

Bo

Verified reviewer

Banking, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Meets the needs

Used only for a limited time before the company converted to another product.

PROS

Nice quick tool for automating e-signatures, has an e-sign builder which can be easily created for users by just dragging and dropping items, works on any pdf document to insert or convert them into signable documents which makes the product shine. Another useful feature is the tool can be embedded into websites, allowing them to be used as a legal document.

CONS

Experience minor glitches on inserting signatures when it needed to confirm it online, so it might take a few clicks and need to make sure it inserted the sign before proceeding, this might be happening by connection issues while validating.

Šimon

Textiles, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

JotForm Sign

Very pleased, it did the job we needed. We recommend

PROS

JotForm sign is a great service that we used daily. We created a form that had several variables that we needed to know from the customer. After paying for the order, the customer was redirected to the JotForm Sign, where he filled in all the important information regarding the customized product. We then extracted this information into a PDF and worked with it. It saved us hundreds of dollars in coders who would have had to add similar features custom to our eshop. JotForm is very easy to navigate.

CONS

If it was full capacity, we had to delete several records. But to update the capacity, we had to write to support. It didn't happen automatically.

Reasons for switching to Jotform Sign

More creation options. The appearance is more attractive

Audra

Renewables & Environment, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

FUNCTIONALITY

2

Reviewed March 2024

The "Free Trial" isn't worth it

Not impressed, but it did force me to learn to create my own forms in an actual free app.

PROS

The very first form I created turned out fine. Until I wanted to update the form and it caused nothing but headaches.

CONS

Hard to update. If you create too many forms, you will be charged. Clients had difficultly using form, in the end caused me more work. The Free Trial is VERY limited.

Stephanie

Cosmetics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Non confrontational forms signed before appointment

Easy, saves time, automates my business forms digitally and saves them. I always refer to the very first form filled out and can easily access that stored information.

PROS

Easy to collect signed contracts and policies off site of a business.

CONS

Some Old phones can’t hit the submit button due to mobile version.

Reason for choosing Jotform Sign

Had training from Hunter Donia on how to use best for my business.

Reasons for switching to Jotform Sign

Easy and had someone to train me how to use. Would have never been able to learn it by myself.

Juan

Government Administration, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

My Experience

PROS

Very easy to use and user friendly. Mobile friendly.

CONS

I have not had an issue with JotForm thank you.

Reason for choosing Jotform Sign

I choose this product because it was very user friendly and had other functions that google forms didn't.

Reasons for switching to Jotform Sign

Very unstable software and too many unused user functions that are not needed, way to pricey.