Cybex Enterprise Retail Suite
About Cybex Enterprise Retail Suite
Cybex Enterprise Retail Suite Pricing
Please contact the vendor for pricing details.
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Cybex Enterprise Retail Suite
1 - 5 of 13 Reviews
Nissanka
Verified reviewer
Computer Software, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great TOOL for retail management
The system runs perfectly to the joy of management, employees and customers. Customer support is excellent. Would highly recommend.
PROSCybex enterprise retail suite is a praise worthy system. Its so perfectly designed and is zero faulty. All features expected of a retail POS is incorporated which makes running the store even without regular supervision. Having a feature rich system helps in providing a superior service for customers and grow customer loyalty. Its easy to operate, least breakdowns or none, secure, and provide valuable analytics for management to implement strategic decisions. Customer support is excellent.
CONShaven’t had any bad experiences since purchase. Would be happy if the cost can be reduced.
Carson
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
As Good As It Gets
We have been with Cybex for 13 years now. There are so many aspects that we really like. First off, the ease of use at the POS is very important. Training of staff takes mere minutes, everything works perfectly, so mistakes are almost nonexistent. When it comes to supporting, you are answered right away by someone who will handle whatever issue you have right then and there. No endlessly pushing buttons, no speaking to someone from another country, you get an experienced tech who knows what they are doing. It's a huge benefit, I can't stress that enough. We also appreciate the custom reporting functions. The system is reporting happy as it is, you can analyze so many things from so many areas, but if there's something specific you need, they build it for you. Stock integration is also fantastic. The system tells us what to replenish our stores with, tells us what stock to order from which company. Cybex has turned us into inventory experts without even trying. Integration into accounting is seamless and works perfectly. From my perspective, everyone in our organization loves Cybex, from the ownership on down to accounting, at the store level, at the warehouse level, we are as glad we chose Cybex now, as we first did 13 years ago.
PROSEase of use, accounting integration, custom reporting, being such a powerful system at such a great price point, and the best support you could ever ask for.
CONSAssigned representative doesn't live in my hometown, so I can thank him personally.
Eric
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
Cybex rocks!
We've been with Cybex since 2007 and love the ease of their POS, the wonderful support staff, and how easy it is to customize their reports.
PROSEase of use
CONSMarkdowns don't always make it to the POS
Andrea
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
CYBEX REVIEW- A GREAT SYSTEM
I have been dealing with Cybex for 10 years plus and I feel that they provide excellent customer service any time that I have contacted them. The staff that I have dealt with are always professional and there for me to fix the problem for me anytime that I have contacted them. The support staff is easy to reach and very knowledgeable about their products and services, they respond to my emails or fix the problem quickly notifying me when resolved. I find the Cybex system easy to use with very little problems, I find the system fast, reliable and they are always updating and improving their software so that they can provide us with the best customer service and software that we need. The POS system is easy to use and allows us to train new staff quickly and efficiently with minimal assistance. I find it very User Friendly. In general, with our company having numerous locations, Cybex has been always there to help us with any problem or to have new locations up and running fast. I would highly recommend this system!
PROSVery reliable, easy to use system with friendly and excellent customer support.
Chris
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2017
Great Solutions for Retail Chains
The thing I like about Cybex is their responsiveness to your issues, whether it is a support issue or needing a software solution for your business challenge. They are ready and willing to work with you on a timely basis and they get it done! Also, being able to access the President when real problems arise is a great thing.
PROSFunctionality, ease of use and the improvements over time.
CONSSometimes POS is not as stable as we would like.