All WodGuru Reviews

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Katarzyna

Sports, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

I can see a significant improvement in signing in, signing out and on contact between me and my Club members!

PROS

There are so many things that I can recommend about WodGuru! But I'm gonna try and keep this review not too long ;) So! Registration for classes has became much more streamlined, everyone can do it themselves at any time. Previously, I did it manually and all day long I was only involved in signing up or signing people out for training! Now WodGuru saves me so much time. Another thing is that it’s possible to set a minimum time to sign out from classes (2 hours for my clients), so there is no longer a situation where someone signs out 5 minutes before the class. If you do not sign out, the entry fee will be deducted so the club does not lose money, and people learn to respect their place during training. What's also important is that customers can purchase the pass at a time that is most convenient for them. And new customers can easily sign up for training without contacting the club. Also I have contacts (e-mail, telephone number) for each club Member and, if necessary, I can contact them individually.

CONS

That I didn't know about them earlier! They are so good for real. No cons.

Maciej

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Solid with excellent customer service

PROS

Easy online registration for new clients, fully automated recurring payments, no unecessary functionalities

CONS

Would like to see slightly more reporting coverage that would help to check different KPIs on the spot without a need for exporting the data to excel and analysing via pivot tables. I know that such developments are planned and included in the roadmap.

Reason for choosing WodGuru

Easy to use, fast database, automation of recurring payments, selection of system functionalities limited to what you really need to effectively run CrossFit club even with large number of memberships (500+)

Reasons for switching to WodGuru

Pricing and unnecessary system features that were never used.

Vendor Response

Thank you! :)

Replied December 2022

Tomasz

Sports, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

We didn't think it could be so easy and fast!

Simple and very easy to use both for our customers and employees. Many thanks to [SENSITIVE CONTENT], who helped us at the very beginning and answered our questions in just a few seconds Working with you is pure pleasure! Thank you!

PROS

We've been working with WodGuru for several months and we are fascinated with it! In the fitness industry, it works great especially when interacting with the client. It has everything we need and even more!

CONS

I only regret we heard about them so late ;)

Vendor Response

Thanks! PS. Better late than never! ;)

Replied December 2022

Marcin

Sports, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

WodGuru beats down the competition!

I've using WodGuru for a year, and honestly all I can say about the app are good words. The team is really helpful, the app is easy to use for users and online payments make everything much easier.

PROS

Functionality! Very quick and concrete contact, full support, online payments and a transparent application for the client.

CONS

I cannot think of any cons honestly, the application is really good itself.

Jakub

Health, Wellness and Fitness, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

The access control system works very well and harmonizes nicely with WodGuru!

Looking for a company and people to help me open a remotely operated gym, I came across WodGuru. It was really a bull's-eye - the cooperation with [sensitive content hidden] is great! I was one of the first gyms to start using the QR system. I dreamed of a gym that would generate optimal costs, where the service takes minimum amount of time and is not dependent on the employees' availability. Cooperation with WodGuru gives me all of that. I highly recommend it!

PROS

When it comes to remote reception, I can deal with most matters directly from the phone. This is a huge relief for me because I also run other activities. I don't need to worry about payments, receipts, signups etc. The access system also works very well and harmonizes nicely with WodGuru.

CONS

Integration process was a piece of cake with their help, no complaints at all!

Vendor Response

Great to know that QR codes and the access system works fine! Thank you!

Replied January 2024

Zofia

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

WodGuru has all features I need, and it's iOS compatible!

When opening my yoga studio (2 months ago), I knew that the key would be a good software that would take care of everything for me. Thinking that I found the perfect one, it turned out that I did not (thankfully before using it for real). And all of a sudden WodGuru has it all, super important to me was that it's iOS compatible. Generally, I feel that it is good that I chose this software, because if something goes wrong, I can write to Aneta and I have an answer right away WodGuru listens and reacts.

PROS

You can connect a fiscal printer, there is full automation, i.e. in addition to the newsletter option, where you can indicate that you want to send an e-mail to users, e.g. only those who have an active memebership, then canceling classes - an e-mail is sent to the saved people immediately. The fact that you just click on a member's profile and you can check everything they do in the studio, whether they regularly attend one class or try different ones. This is also a great option, because you can add notes to each person and check before class whether someone has, for example, a knee problem, etc.

CONS

Integration was easy, after long search I have found what I was looking for!

Vendor Response

Thank you! And good luck with your yoga studio!

Replied September 2023

Asia

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Lot of time saved!

I have been using WodGuru for 6 months. Previously, I did everything manually, which required a lot of time every day to update all registrations, payments, respond to a lot of messages, etc. Now, working time at reception has become much shorter - there are definitely fewer questions about simple issues such as signups/signouts. A huge advantage is that WodGuru is constantly making improvements and listens to suggestions regarding our needs and new ideas. Their helpdesk always answers to our questions very quickly. I recommend it!

PROS

The time I used to spend on signups, I can devote to the development of the studio, because most of it is done for me. Each customer can check everything on an ongoing basis, pay for the membership or sign up for classes. The rules are very clear and the system is transparent. Moreover, I can check everything on my phone at any time - which makes it easier.

CONS

I needed some time to set things up but it was easy after all!

Vendor Response

Thank you, Asia! :)

Replied January 2024

Daria

Professional Training & Coaching, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2023

An essential support for our school!

It greatly improves the studio's work. With the easy 24/7 access to the system, students can independently manage their signups and signouts. WodGuru support is very patient and answers numerous questions that occurred when setting up the account. The system is carefully made, aesthetic and, after familiarizing yourself with all its possibilities, functional and user-friendly.

PROS

✅ automated signups for selected classes - the student is sure that he can come to the classes and we are sure about the number of people in the group ✅ managing attendance - both by students and trainers - an ideal solution for small clubs that do not have a permanent reception desk ✅ in-app changes to reservations, which the customer can make 24 hours a day ✅ quick cancellation of classes in case of emergencies - nofifying all registered people with one message

CONS

Better reports would be nice to have, I know they're working on these!

Vendor Response

Thank you! :)

Replied January 2024

Dominik

Sports, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

WodGuru lets me save the costs of a full-time position!

Thanks to WodGuru, I'm able to comfortably take care of all aspects of my business wihout extra staff at the reception desk - which makes it easier for me to look over the details of memberships, reservations and adjust them to the needs of my clients.

PROS

Most of the processes are handled automatically by the app, and thanks to it I'm able to manage humar resources more effectively, optimaze expenses and focus on development of the fitness club!

CONS

No cons, honestly! Everything is good and I'm delighted to be using the system.

Dominika

Sports, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

It's much easier now to acquire new clients!

Really easy to set up everything from the start and then easy to operate. The system is really customer friendly. It saves up a lot of our time :)

PROS

Customer assistance is amazing! Really fast and specific answers to our questions almost immediately. Ambassador program - which allowed us to acquire new clients more easily and communicate with current clients in much more efficient way. Also online payments! Needed for today's world.

CONS

No cons :) All good actually, I don't see any cons.

Krzysztof

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

It helped us to monitor attendance more easily and reduce the cost of printing cards

Migrating to WodGuru and implementing QR codes, helped us with quitting using member paper cards (and stamping them as part of "entrance register"). This helped us to monitor attendance more easily and reduce the cost of printing cards.

PROS

The migration was relatively simple, because so far we also used Stripe payments, which are supported by WodGuru, so we didn't have to turn anything upside down. At each stage of the migration, WodGuru support was very helpful, flexible and responsive. Thanks to the fact that in WodGuru each of our students has their own profile and can add their photo there, it is easier for us to remember people by name, which has been a real challenge for us so far, when the total number of trainees exceeded 100. The last thing may be a small thing, but important in martial arts academies - in WodGuru, we can leave notes about our students and the grades they have. Thanks to this, we don't have to use spreadsheets, and on nominations, we won't give anyone a fifth beam on the white belt by accident ;)

CONS

It's been helpful and cost-reducing so far. All good.

Reasons for switching to WodGuru

So far, having the Brazilian Jiu Jitsu academy, we used an online shop to sell memberships, but it was difficult to scale and to manage our work.

Vendor Response

Thanks a lot!

Replied September 2023

Kuba

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

We definitely join the group of people recommending WodGuru to others!

Having been running a sports facility for several years, we had the opportunity to test a few types of software. We came across WodGuru by recommendation and we really do not regret our cooperation.

PROS

A simple, intuitive interface, maximum possibilities related to customer service while maintaining a minimum of complexity and a fantastic contact with the creators of the system allow us to focus on our work - trainings and the club itself.

CONS

We're waiting for small details to be implemented such as option to set a minimum wallet state above 0 pln to allow the signups etc. - hopefully we get this functionality soon :)

Reason for choosing WodGuru

Support and price mostly.

Vendor Response

About that wallet functionality - it's been implemented in memberships options, hope you like it! Thanks for the review :)

Replied December 2022

Ewelina

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Customers no longer cancel their booking an hour before the scheduled start

Time-saver!I highly recommend WodGuru!

PROS

Signup records are kept online. I know how many people I will have in the classes. Clients can easily book it and cancel from classes the day before (according to the rules of the studio). Customers no longer cancel their booking an hour before the scheduled start, which was notoriously abused before. They know that if they have committed to sing up, they must attend the class. It is also an additional motivation for regular training and not looking for constant excuses.

CONS

At first, I used a simple paper list to keep records of signups for classes. It used to take me a lot of time. I was constantly getting phone calls to sign in and out someone from class. I wasted a lot of energy and time. So after I switched to WodGuru, everything changed. No regrets!

Vendor Response

Cool to read this! Thanks!

Replied September 2023

Jurek

Professional Training & Coaching, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Makes our work easy

We have been using it for almost two years, it supports our two dance schools. The software makes our lives incredibly easy, simplifies customer service.

PROS

The support! You can count on help almost immediately which is very important for us.

CONS

A small technical tip - would be great if the pdf file with payment confirmation (invoice) appeared at the moment of selling a membership/product, i.e. as a question - do you want to print the payment confirmation? or so.

Vendor Response

Thank you for the review! We added your request about printing the invoice to the roadmap - please go and vote there ;)

Replied December 2022

Mateusz

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Great support, in case of problems, we are not left alone!

We are very pleased with the cooperation with WodGuru.

PROS

Intuitive registration, well-organized online sales, and automation of class cancellations are just some of the advantages. The main and most important factor for us is good support and the feeling that in case of problems we are not left alone. This is crucial for us and this is what we get.

CONS

None. We are really glad to be your customers!

Vendor Response

You are definitely not alone! Thank you :)

Replied January 2024

Duncan

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

We could not be happier with WodGuru and could not recommend them enough.

PROS

We have been using WodGuru for over 6 months and it replaced a more expensive app Gym class SW. We have found WodGuru easy to use and a very capable software for managing our Class attendance. The Support is exceptional, and all our issues are addressed quickly. With the recent addition of Stripe online payments, it has reduced the admin load for our reception and improved our service. Our customers love the Web app and how easy it is to use. We have found with Apps in the past customer kept having issue with not updating the app but with the web app no updates are needed.

Vendor Response

Cool, thanks!

Replied May 2023

Klaudia

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Efficient, intuitive, easy

We have been working with the WodGuru system for several months and it is very good at handling fitness classes. Overall, a company and a product are both worth recommending!

PROS

It is simple and intuitive. It fully meets our expectations and organizes the reception work. Customers praise the application for its simple form, readability, availability on mobile devices and convenient online payments. In case of questions, the technical service is always efficient and quick to help.

CONS

It is simple, really. And it's developing, so if there is anything missing, there is a chance they will implement it if you ask for it.

Vendor Response

Thanks a lot! :)

Replied December 2022

Michał

Health, Wellness and Fitness, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Simple and intuitive

We have been using WodGuru for several months. The system is simple, intuitive, with well-described tutorials on how to do what, and despite its simplicity, it is super-functional.

PROS

The app makes contact with the customer very easy. It is also very easy to use for me, without unnecessary functions - which makes it work smoothly. The most important thing in WodGuru is the technical support thou. In case of any doubts, problems, etc., we can always count on quick help.

CONS

The integration was quick, with some help from the support. No problems so far.

Vendor Response

Thank you, we're doing our best! :)

Replied December 2022

Mateusz

Sports, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Running a BOX using WodGuru is awesome

I had the opportunity to use other products available on the market, but WodGuru convinces me the most.WodGuru really improves the operation of the club in terms of sales, organization and communication with the client. Strongly recommend it!

PROS

Firstly, the billing system - for each active member - it's fair! There is a maximum price limit and when it's reached, there is no difference.Secondly, intuitiveness - easy to use: setting classes, schedules, shop - simple!Thirdly, it is legible, fast for the customer - they can easily find the classes they are interested in, easy to register, possible online shopping, really cool.The system works great with a fiscal printer, no problems, in the mobile version you can perform all activities as efficiently as on a computer.

CONS

I'm trying to fill this part but nothing comes to my mind, seriously :)

Vendor Response

Thank you!!!

Replied December 2022

Justyna

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Receptionist costs are in my pocket and I have more time to train people!

WodGuru is the best thing that could have happened to me as a club owner and instructor at the same time! Constant calls, texts, messenger, registration for classes, signouts... it was too much stress. It has changed my life! WodGuru is the system your club needs immediately!!!

PROS

WodGuru has saved my time and money!!! Clients sign up, sign out I know how many clients I have in class, I know what database I have, how many clients go to the club. Receptionist costs are in my pocket and I have more time to train people and enjoy my passion for fitness!!!

CONS

I've been working as a fitness instructor for over 2 decades now. I wish I knew WodGuru years ago!

Vendor Response

Justyna, thank you!

Replied May 2023

Martyna

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

A big saving for small clubs like mine!

The best possible choice! I found WG a few months ago and it was a hit. The customer service here is also fantastic, in case of any doubts or problems, the WG team responds almost immediately.

PROS

Easy to use, transparent and without hidden fees. Registration for group and individual classes, online payments and communication with clients - all in one place. Creating an account takes only a minute for the customer, and using the application is very simple. The fee depending on the number of customers is a big saving for small clubs like mine.

CONS

Nothing, we had some setting-up calls with WG team and they helped a lot

Vendor Response

Awww ♥️ Thank you :)

Replied January 2024

Ewelina

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Simple signups and payments for customers.

If you have any doubts or questions, the WodGuru team will come to the rescue in no time. Using the app is so simple! Totally recommend it!

PROS

I don't need to waste time on signing up members for classes and controlling their payments. I have everything under control here! Simple signups and payments for customers. Clear reports that show the number of hours worked by employees, the number of active memberships, and sales. I

CONS

No complaints, this app meets all my needs

Vendor Response

Simple is sexy! Thank you for this review!

Replied January 2024

Kamila

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Helps to save time!

PROS

We have been looking for a system that would meet our requirements for a long time. WodGuru caught our attention with its very legible form. Using it is very simple and intuitive for both us and our clients. It amazingly improves our work, thanks to which we do not waste valuable time. In case of any problems, the support responds quickly, in a very nice and understandable way. We are very pleased with the software and recommend it to everyone who runs training studies.

CONS

It would be cool to be able to set when the membership actually starts, not only when it expires, besides that - all good!

Vendor Response

Thank you for this review! As for the start date - we're discussing it ;)

Replied December 2022

Patrycja

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

It saves you a lot of valuable time that you can use to earn money.

Choosing WodGuru was a bull's-eye! Wodguru saves you a lot of valuable time that you can use to earn money. I recommend it!

PROS

A clear form, intuitive to use, pleases both the owner of the studio and his clients. The wonderful people behind it help at any time of the day or night

CONS

Until recently, I used to think that a small home studio could be easily managed in a notebook. Now I wonder why I waited so long to switch to a real, decent and refined system that makes work so much easier!?

Vendor Response

Happy to finally have you with us!

Replied May 2023

Jakub

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

A great solution for my yoga space

Online registrations, booking for classes and yoga-related events is easier with the system. They provide good automation of email/text messages. We save lots of time using it.

PROS

What is the greatest advantage and distinguishing feature of WodGuru for me are the people behind it. Because they're the ones who help you learn the system and configure it (especially when you open a club or studio, you don't know anything about it at the beginning ).

CONS

They are still developing so there few things I would appreciate if they had. But they are open to develop the system in the direction requested by its users.

Reason for choosing WodGuru

Customer service and price.

Vendor Response

Thank you, please check out the latest updates in our facebook group! :)

Replied December 2022

Showing 1 - 25 of 48 Reviews