Browsee

RATING:

4.6

(30)

About Browsee

Browsee helps you in reducing churn by giving you deep generated insights on your customer experience. 1. Watch the session recordings with tags like rage clicks, errors, input field confusion, searching for something, etc. These sessions help you with insights on how your customer experience can be improved. 2. Watch heatmaps to gauge the page engagement with click, scroll, and attention maps. Segment the heatmaps based on traffic types to differentiate how traffic from ads or SEO is performing on your pages. Get insights on how traffic that converts behaves in comparison to the traffic that doesn't. 3. Get no-code funnels and segments where you can create them without sending us an event. 4. Feedback forms to collect NPS and reviews.

Browsee Pricing

Starting price: 

₹19.00 per month

Free trial: 

Available

Free version: 

Available

Session Recording with Rage Click
Slide 1 of 6

Browsee Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Browsee

1 - 5 of 30 Reviews

User Profile

Subhajeet

Verified reviewer

E-Learning, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

A periscope to your product, great tool for visitor analytics

Browsee has been a game changer for our E learning product, it has allowed us to continuously improve our product quality using recorded session replays, you can do user segmentation, track product journeys and much more with this, highly recommended for product analytics

PROS

Browsee has been a game changer for our E learning product, it has allowed us to continuously improve our product quality using recorded session replays

CONS

None so far, although the session player can be improved a bit

Vendor Response

Thank you so much for your kind words :)

Replied March 2020

Prakhar

Leisure, Travel & Tourism, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Restropective analytics for a startup on a budget

As a fast growing startup, we make a lot of decisions in an adhoc manner and go live. A lot of times this means no time for setting up analytics, and thus having no insights on google analytics etc. Browsee acts as a catch-all analytics tool for me, where in I can restropectively go and see what impact my changes made. 0 effort needs to be spent on analytics since it is automatically collecting all data required to make a heatmap, session and what-not.

PROS

Sampling of recordings as per my budget allows me to use this tool all over the month. I was using Fullstory earlier, but there my recordings always stopped in the middle of the month. Here I don't have to worry, because they will automatically sample as per my website session trend. They also don't count bounced sessions which is great.

CONS

The product is new, so it lacks polishing at some places. But, I have seen tremendous progress over the last 1 year, so I am bullish that this won't be a problem as such.

Reason for choosing Browsee

hotjar only had heatmaps at that time

Reasons for switching to Browsee

Pricing, recording sampling and customer support on chat

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Very useful app

PROS

Software helps me locate buyers and areas where I might get a sale

CONS

Difficult looking at which country buyers are from

Vendor Response

Thank you so much!

Replied October 2022

Sachin

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

We rely on Browsee to improve our website

PROS

Browsee is a great value, has a clean and intuitive user interface, and a founding team that is committed to continuous improvement. I look forward to viewing our site's analytics and recordings, especially when we update our site and want to see how users are interacting with our content.

CONS

No part of the software was difficult to use.

Reason for choosing Browsee

Browsee is a better value than the alternatives.

Reasons for switching to Browsee

Browsee is a better value, has a sleek user interface, customizable features, and a team that regularly releases improvements.

Vendor Response

Thanks a lot for your kind words :)

Replied October 2020

Shahbaz

Retail, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2020

Better than the rest!

PROS

Browsee allows me to track all our stores and our main website and capture actual user experiences which allow us to quickly identify issues that customers might have trying to checkout. We were able to quickly resolve a users checkout problem by replaying his session, saving us the sale!

CONS

Pretty much everything is to like, although I’d love it if the UX was a bit more intuitive.

Reasons for switching to Browsee

CrazyEgg charges too much, and is an inferior product compared to browsee in my opinion.

Vendor Response

Thank you so much for your kind words and we will definitely work towards improving our UX.

Replied February 2020