Liberty
About Liberty
Liberty Pricing
Pricing information is available on inquiry.
Free trial:
Available
Free version:
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Most Helpful Reviews for Liberty
1 - 5 of 12 Reviews
Paul
Research, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Liberty the User Friendly Software in All Libraries.
I wish [sensitive content hidden] could run the user workshop in PNG again so we can better master the software.
PROSUser friendly and better than the other software I used.
CONSAll is good but with the facilitator and trainer if one is around to train and guide to muster the software.
Reason for choosing Liberty
Don't know why but I used it in other libraries.
Vendor Response
Thank you for taking the time to review Liberty. We appreciate it and are very happy to see your ratings.
Replied June 2023
Jennifer
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Reliable, with all the functionality I need
Liberty helps me efficiently maintain, promote and circulate our collection. Softlink is a trusted partner.
PROSLiberty is a solid tool. It does everything we need it to do. I use OPAC, Cataloging and Circulation. The OPAC is attractive and easy for users to navigate. Cataloging is straightforward and efficient; I import MARC records and edit them for our catalog. Circulation is quick and easy too. Above all, tech support is superb - they are friendly, knowledgeable, and responsive.
CONSI create statistical reports every month and I wish I didn't have to re-enter the dates for each metric I am checking. Also, Liberty is set up to work well with bar codes, but we don't bar code our collection so we have to key in circulation data. (That is not really Liberty's fault though!)
Reason for choosing Liberty
Functionality and interface.
Reasons for switching to Liberty
Performance issues.
Vendor Response
Hello Jennifer, Thank you so much for taking the time to review Liberty. We are delighted you find the functionality and performance of our library management system fulfils your requirements so well. Thank you for your endorsement of our Support team. We are proud of our support record and, like you, think our team is superb! Your review will be shared with the Softlink team and once again, thank you.
Replied May 2020
David
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Liberty review
A couple of years ago we were encouraged to upgrade from Softlink's Oliver product which was more for schools, to Liberty. It's very similar but is more appropriate for us. I really like the product and I think the customer support service is first rate. I attend their annual user group conference/meeting and this is also a great way to learn about upgrades past, present and planned. And it is great to be able to give direct feedback to Softlink staff about the product and give them ideas for changes or improvements to the functionality. They note these down and do investigate and look to implement where possible.
PROSLots of functionality and looks good on screen. Lots of help available through the online manual and Softlink support (people) is really responsive and helpful.
CONSSometimes it can be a little non-intuitive. Or perhaps that's just me!
Reason for choosing Liberty
We didn't consider other vendors so not really a choice to be made.
Reasons for switching to Liberty
As mentioned above, Oliver was a product aimed at the school market whereas Liberty is for academic, tertiary, corporate and government libraries. I didn't initiate the change but I'm happy we did it.
Vendor Response
Hello David, Thank you very much for taking the time to review Liberty and for your positive comments. We are especially happy to read your great comments about our Support Team - they are one of our greatest assets! Thank you for the constructive feedback. It has been passed on to our Support team. Once again David, thank you for taking the time to write your review, it is appreciated. Softlink Information Centers
Replied August 2019
Eric
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Liberty is the total pakcage
It has the ability to be tailored to specific information needs. Liberty is our institutional repository of journal articles (we publish two journals), books, papers, and website information. The Liberty home page provides quick reference to most used information along with quick reference to additional resources. Library users (our members) consider the library to be their major member benefit because of the usefulness of the catalog which is due to the capabilities of Liberty.
CONSI would like to have a full MARC editor. The resource records are very powerful and have great functionality; but there are times that a would like to be able to edit the MARC record directly.
Reason for choosing Liberty
Liberty was the only vendor who completely answered all of my needs outlined in my Request For Proposal. They demonstrated how Liberty would be able to meet my needs.
Vendor Response
Hello Eric, Thank you very much for taking the time to review Liberty. Your positive comments on Liberty and how it helps you to provide a great service to your users is wonderful to hear. That the Lum Library is considered by your users to be "their major benefit" must make you feel very proud! While Liberty does include full MARC Cataloguing and a MARC editor screen we understand that to complete some local authority changes you were able to so via the applicable option in Resources. We look forward to continuing our relationship with you and once again thank you for taking the time to provide us with your valued feedback. Kind Regards, The Softlink Team.
Replied September 2019
Steven
Defense & Space, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Good value library management system
The ability to manage digital objects is very important. Overall, a very polished system for a cost effective solution. Having the system administered by good technical staff in a hosted environment is a great trouble free way to go.
PROSThe product was mainly easy to use. The developers were constantly updating the features. Each release was bite size, and good to keep up with. I liked the ability to customise each bib type or template. The ability to embed pdf files in the catalogue record was really useful as the world goes with digital objects.
CONSThe lack of integration of authorities with bibliographic records meant that keeping a clean database was more time consuming than it should. There is a real lack of efficiency in this area.
Vendor Response
Hello Steve, Thank you for your wonderful review. We are thrilled you continue to enjoy the advantages of using Liberty and our hosting service. We will continue to find ways to make Liberty even better and easier to use with every version release. Kind Regards, The Softlink IC Team
Replied March 2021