Nextiva CRM
About Nextiva CRM
Nextiva CRM Pricing
Nextiva CRM is Available on monthly and annual subscriptions, details of which are outlined below- Communicate and Collaborate - Essential – Starting from $24.95/user/month or $17.95/user/month (billed annually) Professional – Starting from $29.95/user/month or $21.95/user/month (billed annually) Enterprise – Starting from $39.95/user/month or $31.95/user/month (billed annually) Ultimate – Starting from $60.95/user/month or $52.95/user/month (billed annually) Collaborate – Essential – Free Pro – $9.99/user/month or $6.99/user/month (billed annually) Enterprise – $14.99/user/month or $9.99/user/month (billed annually)
Starting price:
$6.99 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Nextiva CRM
1 - 6 of 6 Reviews
Christi
Management Consulting, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Great experience
Both the customer service and the tech support were great. Tech support even stayed on the call with me when we had to contact my internet provider.
PROSAnswered all questions, great price for service, great, great support
Jason
Accounting, 2-10 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
I enjoy using Nextiva VoIP.
Thank you.
PROSIt is cost effective and overall pretty simple to use. We can track information online and receive email updates.
CONSIt is hard to put a permanent hold on the account. It also can be very difficult to program a new phone.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Low Cost call center CRM
Works with the Nextiva call center app and is a good add-on to track customer service requests.
CONSThe UI needs a refresh and needs to be more customizable like Salesforce
Vendor Response
Hello, there. Thank you so much for taking the time to leave us your review - we appreciate your feedback. If you by any chance are experiencing issues or need help, feel free to send us an email at reviews@nextiva.com with your account info and we'll make sure to have our team follow up with you ASAP. Thank you!
Replied January 2023
Alexandra
Pharmaceuticals, 11-50 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2017
Awesome! The best experience.
AWESOME! Just the best! Everyone is nice and helpful! I can't complain at all. I was able to get my number back. You guys helped get my old number back! Great service. I receive updates all the time.
Bryce
Accounting
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2014
Nextiva Phone Service Review
Great customer service, and good value for a phone system.
CONSThere have been some issues with phone operation, but after a few months of service, the kinks seems to be worked out.
Sterling
Media Production, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2016
Nextiva
I haven't been impressed. There's cheaper options out there that offer more functions and the UI is needlessly complex at times. Customer service had been sub par
PROSVery reliable and good choice quality
CONSComplex and poor customer experience