Reftab
About Reftab
Awards and Recognition
Reftab Pricing
Free Forever plan includes 50 assets with mobile apps for iOS and Android. Includes barcode scanning, barcode generating and printing asset tags, custom asset fields and categories, check in / check out and reservation abilities, advanced reporting, kits and much, much more.. Paid plans allow you to store more assets and access advanced features like SSO. You also get unlimited users accounts. You also choose the amount of assets you need to track so you're not paying for more than required.
Starting price:
$30.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Help Desk Software
Most Helpful Reviews for Reftab
1 - 5 of 80 Reviews
Kevin
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great New Asset Management Tool
I'd started w/ Reftab as a cloud based asset management tool for tracking and managing electric vehicle charging stations. I've also used Device42 then Insight by Riada as competing products because had developed integrations with Jira Cloud and Jira Service Desk Cloud for our task and service ticket management. Reftab continued to develop their product and has now integrated with Jira. Nice! The cost/month is currently less than 50% of the monthly subscription cost for competing products and the functionality and customer service are truly excellent for our asset tracking and management needs.
PROSGreat value for $ Integrates and Interacts with Atlassian Jira and Jira Service Desk (Provides link between the asset and any issues or tickets) Bulk Import of existing asset information from existing tools. Easy to setup new fields with different configurations. Good filters to find what you are looking for quickly. Mobile app/interface
CONSThe initial product did not integrate with Jira Service Desk. Reftab has since added this capability and setup was reasonably simple.
Reason for choosing Reftab
Lower monthly subscription cost vs. competition Fast/responsive customer service Frequent functionality improvements and updates Meets all of our current asset tracking needs and integrates nicely with Atlassian for a complete system solution.
Reasons for switching to Reftab
Now integrates with Jira and Jira Service Desk Fast/responsive customer service Cloud based Lower monthly subscription cost vs. competition More friendly user interface.
Avishal
Airlines/Aviation, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Best Program on the Market
The experience with Reftab has been fantastic, from the program to the management team. Everyone has been so helpful and flexible to tailor the program to work best for us. I would recommend this program to anyone who is looking to track all their assets have automated reports sent out.
PROSThe user interface is simple and easy to work with. Made it so much easier to locate assets that have been signed out to employees and track the usage. It was an easy transition for employees to start using the program and the training aspect was fast and easy. Reporting is fantastic by getting notifications of who has not turned in something.
CONSI don’t have any Cons on the software because if I do find something missing the Reftab team is always available to try to find a way to get us what we are looking for.
Reason for choosing Reftab
Reftab looks modern has the flexibility of multiple users at a fixed price, we can use this program in many of our department's which is a huge plus. We were looking for a program that can track assets and consumables at the same time and have the flexibility to have separate user access to each department
Chris
Financial Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Fast, Simple & Effective
Has been a joy to integrate with our IdP and MDMs, we managed to quickly build some really powerful integrations and automations using Reftab's workflow & webhook features. Looking forward to see what they do next.
PROSEasy to use with a snappy and intuitive interface. Integrates really well with all of our other applications. Balance of price & features is excellent.
CONSAPI could use some work - it's not as intuitive as some others out there, although the support team have been fairly quick to help where the docs didn't!
Reason for choosing Reftab
Ease of setup and cost.
Alan
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
UK Technologist Review
Excellent customer service. Queries are answered very quickly.
PROSVery easy to use. Great support. Love the fact that we were able to trial a fully featured version which ensured the software would meet our needs. Have been using the software for about a year and even within this time there have been updates making the software even better.
CONSNothing. The software does what we require.
Scott
Research, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Absolutely astonished by the support offered by Reftab
Reftab checks all of our boxes for a ITAM tool. The Jira, Intune, and Jamf syncs allow us to trust Reftab as our 100% live source of truth for all of our most critical assets. The software is easy to use and has been a real win for us. While the software is great, support is really where Reftab shines. There have now been two instances where I've found a bug and reported it to their support team. Both times they were able to apply a fix within hours of me reporting the issue. I'm absolutely blown away at how responsive and helpful their support team is. I cannot evangelize them enough!
CONSNone, reftab has been able to satisfy all of our business needs.
Reason for choosing Reftab
We prefer to work with smaller, more agile companies.
Reasons for switching to Reftab
Integration availability