Skips over some number inputs and forces you to type it again. Cannot delete communication logs if an error is made.

Very user friendly even a non-tech individual can navigate without fail. Support is at your finger tips with a very rapid response time.

Time consuming for administrators. Alleva struggled with the flow of the roll out within our business.

The assessment and document features can be difficult to navigate.

Ease of progress notes, treatment planning and assignments attached to treatment plans along with easy updates within the plan, and discharge plan/ summary are simple.

Software supported basic revenue cycle management functions.

Ease of use, excellent customer support, affordable.

It has helped our therapists be more effecient and effective with their time and treatment of clients. It has helped us to become CARF accredited and meets all of our multiorganizational needs.

The medication ordering options are constrained and difficult to use.

It is consumer friendly, simple and timely. Meaning it doesn't consume my time unnecessarily in documentation.

Alleva's user friendly interface and its ability to streamline my workflow efficiently.

The templates are perfect, especially for progress notes and I love that the Alleva team has worked with us to tailor/ improve it to make it even more user friendly.

This software is very user friendly and has great customer service.

This is literally the only part of Alleva that has been difficult to work with.

The staff has been very supportive and open to communication with our current staff they have been able to correct any errors or issues that we've found with ease and quickness.

I like that the software is capable of many things and can be edited to fit each companies needs. I love that it autosaves everything.

Great customer service, great support team, User friendly. I've worked with 3 other EMR/EHR's and Alleva made my job considerably easier.

I have been happy for the past year, and based on all information I have, will be happy for many years to come.

This lack of a feature has been very stressful for our company in working mobile as many button simply don't work and the calendar is not mobile friendly.

My overall experience with Alleva has been spectacular. At the end of the day with an EHR, you want top quality customer service and customer experience.

Working with [sensitive content hidden] has been an absolute pleasure. They are knowledgeable, kind, and eager to help.

Alleva is very easy to use. I appreciate the ease in charting, looking at biopsychosocials, obtaining documents, etc.

It is frustrating to have the system glitch multiple times a shift - screens not populating with data already entered, at least daily a message saying there is a loading error.

The entire Alleva team and their willingness to flex, grow and change as we mature our business model.

The customer service is the best attribute to this software by far. The team at Alleva is always happy to help us in learning how to use their product and tailor the product itself to suit our needs.

There are very many components that my agency does not use and so it's confusing to have to ignore so much of what is on our screen.

Specialized Software for PHP, IOP, and Residential Providers of Behavioral Health & Substance Abuse Treatment.

Very user friendly in all areas of the software. The software was well put together and allowing the user to understand and acknowledge the information quickly.

The mobile software is beyond terrible and pales in comparison to the desktop application.

We have many different oversight agencies that have various requirements. Alleva is able to bring these all together in a user friendly way that keeps us compliant all while making workflow easier.

Have to logout and log back in. When you are trying to get meds to 60 people and you have to keep doing this - its annoying.

I like that its visually appealing, and rather easy to use. You can track and pull reports on pretty much every aspect of a clients treatment.

Helpful with tracking important business information such as census, patient patterns in mental health and substance abuse. Excellent customer service and support.

Treatment planning is the worst, using the drop down menus are not in line with state and federal requirements.

It is user friendly and the customer service is excellent.

My overall experience with Alleva has been good. I would highly recommend it to any healthcare facility looking to replace their current EMR.

It has helped us to improve as an organization and meet licensing needs as well as provide a better platform to serve our clientele.

It is time consuming to adapt our facility to Alleva. Alleva appears to struggle with understanding out states regulation and overall substance use disorder treatment for our level of care.

As a business we are still struggling to use the software but it’s more on user error not software error.

I am able to print and view reports about accounts receivables, collections and payors at any time and for any period. All this at a reasonable cost and a peace of mind.

Azalea is user friendly and the support team has been wonderful throughout the set up and any changes that have occurred over the past year.

We have specialist that work in our office, Azelea is exclusive to them. Overall it is easy to use.

This software is easy to use, practical, and simple. I appreciate simplicity and clarity to do my work.

I appreciate the ease and functionalities of almost every aspect of Azalea. They diligently work on creating new things that make running a clinic smoother.

Azalea's EMR is the third I have used and I believe it is the best. It is very user friendly, adaptable, and the support team is amazing.

This system is very organized and I appreciate that it is not cluttered.

We have been using Azalea Health for about 10 months and we love it. The system is very user friendly and easy for the staff to get their charts done quickly for the provider.

Providers complain that systems does not allow the review of the hierarchical codes for ICD-10.

This is a very cumbersome and confusing EMR. The screens are not intuitive and the system is extremely hard to navigate.

My previous EMR was bought by Azalea and I was forced to switch. This EMR has been a thorn in my side since I switched.

We used it in a multiple provider orthopedic practice. It seemed to be capable of setting up macros for use as a true EHR.

I love the ease of use compared to other EHRs I have used in the past.

I have been using this software for the last seven years. I have received nothing but professional quality help from Azalea Health.

The billing portion has also been an asset to my practice. My revenues increased when they took over my billing practice.

I have someone that teaches coding and billing reviewing the mess we have right now.

We don't use the RCM, but the ability of Azalea to do different things from order sets, to eMARs, to simple visit notes is helpful and allows for a more seamless process in the workplace.

The system is very user friendly and almost intuitive. Azalea Health has supplied our clinic with a wonderful EMR which I am so happy with; Azalea makes my work life so much easier.

I worked in pain management. The doctor I worked for just opened his own private practice and we used azalea.

Overall solid product with great customer support.

Almost every vendor and product that is partnered with Azalea, brings a lot of ease to your job.

A simple and effective product to conform to your practice needs.

New providers can be up to speed quickly. The customer service is prompt and very helpful.

Then it gets sloppy with insurance denials on things that were already paid. Hard to tell what is what.

Lots of duplicate documents in charts as there is no lock-out on documents when other users are in them (specifically in the SFAX).

Ease of use; flexibility to use my own forms. Good support when I need it.

The ease of use and functionality of the program. It’s an all in one program.

Customer service has been excellent. We seem to have glitches a lot but they seem to be resolved.

I like that Azalea Health is quick to respond to issues or enhancement requests and that they have an excellent RCM team. The software is easy to navigate and works well for our Pediatrics office.

I have had a great experience with Azalea. It is straight forward and very easy to navigate.

I love the simplicity, yet thoroughness it provides. Everything is easily categorized and accessible.

Very user friendly - easy to train new staff on the functionality. Love the service ticket option as the response is typically quite fast and you can track the progress without calling.

This platform is truly the best software for start up practices and we wish Azalea Health all the best in the near future.

US Dollar

Alleva's EMR software solution offers the latest technology to therapists, improves the quality of their work, and relieves stress. The intuitive, user-friendly platform eases the workflow for those providing care.

The EMR dashboard is task-based. If you have notes that need to be saved and signed, you don't need to go into each client chart to find what needs to be completed. When you log in for the day, you will see everything that needs to be completed. It also integrates with surveys to track treatment results and program improvement areas.

Alleva auto-populates ICD-10 codes, and behavioral definitions can be customized to create a client-specific treatment plan. The solution is able to record patients' vitals and facilitates medication management. They offer ePrescribe. Customizable alerts can be set up for other users and clients via email or text. Users have the option to customize intake forms as well.

Additional notable features include built-in telehealth, a robust CRM, client portal, mobile app. Alleva is mobile-friendly, so clinicians are able to work from anywhere and dictate their notes from their mobile devices. Insights is an advanced reporting tool that is fully customizable and makes reporting a breeze. 

With dedicated support available at every step, Alleva's friendly EMR leads the way in behavioral health. 

LongDescription

Treatment Planning

Employee Management

Confirmation/Reminders

Self Service Portal

EMR/EHR

E-Prescribing

Inpatient/Residential

Initial Assessments

Medical Billing

For Mental/Behavioral Health

Compliance Tracking

Claims Management

Appointment Scheduling

Multi-Provider Practice

Customizable Reports

Activity Tracking

Progress Tracking

Task Scheduling

Calendar Management

Scheduling

Multi-Location

Role-Based Permissions

Client Portal

Forms Management

Workflow Management

Activity Dashboard

Reporting & Statistics

Reminders

Real Time Reporting

Progress Reports

Customizable Forms

Appointment Management

Records Management

Document Management

Formulary Management

Healthcare Compliance

Charting

Decision Support

Coding Assistance

Customizable Templates

Progress Notes

Notes Management

Patient Records Management

Physician Scheduling

Patient Scheduling

Alerts/Notifications

Task Editing/Updating

Task Tagging

Task Progress Tracking

HIPAA Compliant

Therapy Notes

Telemedicine

For Substance Abuse Therapy

Mobile App

Revenue Management

For Healthcare

Data Security

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

Alleva

In Person

Live Online

Webinars

Documentation

Videos

Azalea provides cloud-based electronic health records (EHR), practice management (PM), revenue cycle management (RCM) and telehealth solutions for ambulatory and hospital care settings. Azalea is suitable for community and rural health care settings, including multiple specialty practices.


Azalea EHR is 2015 Cures Edition ONC certified and supports Promoting Interoperability (PI). Users can document SOAP notes, send orders and capture billing from a single screen. The HIPAA-compliant telehealth platform is fully integrated and enables real-time charting. Patient records can be accessed at home, in the practice or in the hospital. Azalea also offers a fully-integrated mobile application, appointment reminders and patient portal. A data integrity validation feature will check various field entries (such as date of birth, insurance, and address) and then notify users of inaccuracies.



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