All Tableo Reviews
1-12 of 12 Reviews
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Keith
Restaurants, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Tableo - reservations made easy
The main thing is that it is easy to use for the restaurant and user friendly for the guest. It has a lot of customizable features to adapt to the different restaurants. It helped in reducing no shows by asking for payments or credit card authorization upon reservations. It also helps in creating a data base of our guests without being intrusive or infringing GDPR rules. The after sales service and customer care are clearly the companies priority.
PROSIt is tailor made for the specific areas of the restaurant to benefit both the restaurant in maximizing the turn of tables and also the guest by making it easy and efficient to make the reservation. it is highly adaptive to accommodate different timings, different areas, easy to set different seating parameters and easy to use.
CONSWe honestly do not have any faults to mention as whenever we requested any amendments, the management of Tableo have always listened and accommodated our comments which helped in creating the best product available in the sector.
Reason for choosing Tableo
The access to the developers who listen to us and created the product to our needs
Reasons for switching to Tableo
It was easy to decide in making the switch as the benefits are obvious.
Isaac
Restaurants, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great Reservation organiser
The feature which shines most in this software is how easy it is to keep track of new and past reservations. Helped us a lot with keeping track of recurring customers. Customers receive an email of confirmation upon booking. It can be accessed from any device at any time as long as you have your username and password, making it quite handy when you're spending time away from the restaurant. Highly customizable for each kind of restaurant with multiple dining areas which you can make available for booking for the clients as you desire. The SMS reminder feature is a big asset, especially regarding "no shows" personally we saw a decrease in people not showing up for their reservations. Last but not least another pro of this software is the set of statistics which are clearly drawn in the form of three different graphs, showing where your bookings are mostly coming from and comparing how your business is performing week by week.
PROSEasy to integrate into your daily routine. Access getting booking from multiple online platforms including google integration. Can be accessed from everywhere on any device. Clearly shows and organizes your tables and seating plan. Very efficient for restaurants targeting double bookings. Highly customizable for any type of restaurant and different types of seating areas Should you like sends SMS reminders to customers.
CONSPersonally for my business this software has it all.
Diane
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Perfect solution for your bookings
Excellent modern and efficient
PROSThis software is excellent for my type of business It also keeps a database of my clientele efficient and fast. Highly recommended
CONSI do not like the fact the when a client cancel their booking you will only get notified by an email which sometimes is not accessible during working hours. I would suggest that if a booking is cancelled at the last minute you can know which one from the cancelled items and also get notified either by SMS or by an alert from the system
Vendor Response
Hi Diane, Many thanks for your review. We have just released a new feature that addresses the issue you raised in the 'Cons' section. As of this update, you will now start getting notification pop-ups whenever a new booking comes in or is cancelled on the day. This is useful as it will allow you to keep tabs of new bookings coming in and it will also allow you to quickly rebook a table or tables which were cancelled on the day, ensuring you continue to maximise your efficiency and revenue. Thanks and regards, Ben COO
Replied August 2022
Ramona
Restaurants, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Easy to use Tableo
I think tableo It's always progressing and always listening to the customer's needs.
PROSIt's easy to use and very convenient, the most sensible thing about the software is you can still take in bookings although the restaurant is closed.
CONSMaybe it needs to highlight the bar when the booking is cancelled
Vendor Response
Hi Ramona, Many thanks for your kind review! We are glad to hear that you are finding the platform very useful for your business. I am also happy to advise that following your feedback, the latest update includes the highlighting of cancelled bookings in the Bookings List as requested. Thanks and regards, Ben
Replied September 2022
Martin
Food & Beverages, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Chukkas Restaurant
Described above
PROSTableo enables us to share information and can be updated remotely, we also can keep useful guest history making giving customers a more personal service which is so important for us since we depend on repeat customers.. it’s very useful to help us plan our week ahead for rooster and also any menus to prepare for .. we also manage to maximize our seating capacity and can give customers and instant confirmation
CONSThe few things we disliked were in the very beginning of software launch and tableo team where happy to listen and change
Joseph
Restaurants, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
An Excellent and an Experience"
Tableo is and excellent tool. In the last two years, it help it was evolve with our booking system, help us as well for guest not showing up.
CONSTableo platform allows customers to be agile in their booking.
Maria
Restaurants, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Munchies review
Helps us being more up to speed with handling our bookings and keeping our customer data up to date
PROSVery user friendly and help us being more organized
CONSNothing to dislike, the smallest hiccups that we hardly ever had, where solved on the same day.
Lukan
Hospitality, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Biancos restaurant
Less mistakes are made when taking bookings, as all necessary information is taken straight away
PROSTableo helps us keep track of all of our bookings and gauge peak times
CONSNo much to say here, when there were issue they were addressed immediately
Paul
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great restaurant booking system
seemless intergration for operation on tap and constant support new features, add ons almost weekly
CONSstill waiting :)
Paul
Food & Beverages, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Getting there
Reservations are instantly confirmed, we have less no shows
CONSSome bugs in system and widget. sometimes when customers use debit cards we cannot charge no show fee
Colin
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great
Easy to use and very friendly for my staff
CONSgreat to use very friendly to my staff have A lot of information
Ferdinand
Restaurants, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Online bookings
Online bookings and integration with Google.
CONSMobile interface can be better especially when you need to change booking details.