All TourDesk Reviews
1-22 of 22 Reviews
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Anonymous
10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Easy guide for all our hotel bookings
A Excellent experience with TourDesk because of its useful features that allowed for efficient management of the travel business.
PROSTourDesk enhances our visibility and easy connectivity over all our Local hotels and with Guesthouses bookings and it offers a safe and happy Tour experience. It's very customer friendly, provides excellent and quick services.
CONSI didn't have any Cons of TourDesk it's helping me a lot
Keisha
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
all Tour perations and management platform
Overall a good experience using tourdesk as supported us in all travel management activities setup for one of our client organization.
PROSIt supported us in planning the structure of tour on our platform so clients can track all the travel planning activities wih ease.
CONSNo con at all, very good software with required features
Reason for choosing TourDesk
It has more good features which we were looking for
regan
Hospitality, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2023
Disappointed
Disappointing
PROSNot applicable. They haven't been as helpful as they promised.
CONSThe promised relationship does not exist. Staff have not been given the free tours they were promised in exchange for their sales.
Ben
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Easy to use and group all tours in one platform
Tourdesk made our tour sales much easier for our reception staff as it's the same process for each supplier. Tourdesk allowed us to advertise tours easily in our pre-arrival information and generate additional revenue from tour sales.Lastly, it's much easier to track commission and performance of reception staff through their portal.
CONSIt's all very straight forward for what we use it for. No real complaints
Evan
Hospitality, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Tourdesk summer Destiny Student
Tourdesk is great to work with. Selling tours and experiences through tourdesk is simple and efficient. Commission on sold tours is generous and discounts for a selection of tours for staff is great. Whenever we have had a query or problem with a booking a tourdesk employee has been quick to respond and help resolve.
PROSThe kiosk to search and sell tours to guests on reception is easy to use. Tourdesk team always on hand and quickly respond when help is needed.
CONSNothing.
kruthi
Retail, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
TourEase Pro
I appreciate how the platform streamlines the tour-booking process, saving time for both staff and customers
PROSTourDesk offers helps in a new source of revenue for businesses by providing a comprehensive tour booking service. This can lead to increased efficiency and quicker customer service.
CONSDepending on the pricing model, businesses may increase costs for using TourDesk. This could be a drawback for smaller businesses with limited budgets.
saro
Information Technology and Services, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
TourMate Hub
The platforms commitment to simplifying accounting processes was evident, providing a seamless and secure transaction experience.
PROSI like the platform streamlines the tour-booking process, saving time for customers and helps in Efficiency & Time-Saving.
CONSThere might be a learning curve associated with adapting to the Agent System and Sales System. TourDesk are dependent on the availability and reliability of the suppliers using the platform.
Shilpa
Information Technology and Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Go Tour with TourDesk
Customization is mesmerizing.Discounts are attractive.Easy to book group trips.
CONSSometimes App glitch happens, needs to be fixed
pranathi
Information Technology and Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
AdventureAlly Pro
Suppliers might appreciate the increased visibility provided by the platform, helping them reach a broader audience.
PROSLike this because it helps me in simplifying accounts for suppliers, reducing administrative burdens and improving financial management.
CONSTourDesk will be dependent on the availability and reliability of the suppliers using the platform.
Sandhya
Information Technology and Services, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Best platform for Journey to Excellence
Overall it's excellent Tool for all aspects and Recommended Tool!
PROSThe ease of use and user-friendly of TourDesk is why I like it.My front desk employees use the Agent System like a superpower, which streamlines and expedites sales.
CONSThe programme is really helpful and has no drawbacks as of yet.
Shailendra
Consumer Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Client Travel planning and management tool
It was a good experience using Tourdesk as it has all the required features in managing travel plan for a client, we set up this software for one of our client.
PROSIt is a good tool which supports in managing all the travel related activities for client
CONSit has all the required features to manage and plan the tour
Harshit
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
A robust platform for all Management for Travel and booking effectively
Overall it was a good experience using Tourdesk as it supported us in managing all activities of customer for travel and also improved the structure of booking which resulted in improved sales of our Client.
PROSIt is an robust platform for all Management for Travel and booking effectively, we setup the software for one of our client. It supported us in managing all operations of travel booking with ease for our client.
CONSTill the time we don't found any con in the platform.
Sahil
Information Technology and Services, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Software to implement Tour planning and tracking
Nice experience with the software so far
PROSIt is a good platform which supports in implementing all tour planning and tracking the same effectively
CONSI don't find any flaw so far in the platform
Reason for choosing TourDesk
It has some good features
Tusingwire
Consumer Services, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Reception is easy
It is use tool for reception at hotel where customer use for booking at their finger print
CONSI have nothing much ,only one thing to be improved is to favour small business
Asha
Information Technology and Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Best Travel planning and management software
Overall a good experience using Tourdesk as had some good and unique features in managing the travel operation effectively.
PROSIt is a good travel planning and management software that supports in all activities for travel & tracks all data accordingly.
CONSwe don't find any flaw/con in the software so far !
Chanakyan
Information Technology and Services, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Hassle free sudden Tour Booking
Planning and executing the group trips are simple with this App. As it has Mobile access we can search at anytime and share with our friends. Booking is simpler with exciting discounts.
CONSSometimes cost is higher.
Pranjal
Education Management, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Tour Booking software to make life easier
It acts as a one-stop solution that offers all the required services starting from real-time availability and booking to commission-based pricing and reporting and analytics. The tool is also quite user-friendly and does not require any prior experience using Tour Booking software by the user.
CONSThe customization options are quite limited, it does not integrate itself with all popular hotel management systems. There is limited support from multiple languages and even the commission rate is on the higher side as compared to other available platforms in the market.
Ishika
Information Technology and Services, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Reservation & other tour Planning Tool
Good support by Tourdesk on planning the tour related activities for our customers and updating real time data
PROSIt made the reservations, and other tour planning activities executed easily
CONSVery supportive platform for booking & reservation
Divya
Consumer Services, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Tour planning and management platfotm
It was nice experience using tourdesk
PROSIt is a good platform which helped one of our client in setting up their organizations's all your planning activities with ease.
CONSWe don't find any con in the platform so far
Subhanki
Information Technology and Services, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Customize Your trips with great Discounts
Favorite App for planning sudden trips.Many options available so we can customize our trips accordingly.
CONSInclude more image representations.
Kumar
Information Technology and Services, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Best travel planning platform
TourDesk platform is easy to understand. In TourDesk we can plan and track the travel information. It has all the features that collects the users position towards it. It is secure and it has 100% success rate.
CONSI am using this platform for several months till now didn't found any issues. I need to explore more.
Conor
Hospitality, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
TourDesk review
Good
PROSEasy to use, just hoping to get more sales through it.
CONSI expected more business to come through it, from the pitch I got. All the tools themselves are easy to use and integrates well.