Helped us accurately track our payroll and cut down on guys clocking in before they got to a jobsite. Minimized waste and time theft

Time tracking was pretty easy, the crew was used to it. Never wanted to change and have to get everyone used to a new system.

The reporting and form functions were cumbersome and seemed to take forever. Connecting took a long time and nothing ever seemed to be a quick click of a button

This program is great until you have questions or they have updated the program. If you don't purchase their yearly support and certain things aren't working for you, they will not help you!! They won't even talk to you if you don't give them a credit card on the spot. This is terrible customer service. If I were to work with my clients on those terms, we would be out of business! They don't tell you that you have to buy the yearly support to function right. Our GPS has stopped working all together and I have an employee who's phone isn't working at all with the program after I have done everything I was trained to do to activate. Here is the response I was given over email: The reason GPS is not working is due to a change on the providers side. Because the provider we used for GPS Maps changed their code on how information is delivered, we had to rebuild our software to meet their standard. If your support is current you have the ability to update the software and it would be working again with no additional charge above the yearly support plan. However, since you are out of support, even if it is broken there is nothing we can do to resolve it. WOW!! WE spent a lot of money to purchase this program. Apple doesn't make me pay for updates, my computer company doesn't make me pay for updates. This is absolutely ridiculous to me. Save your money and look for a company that is willing to support their program without an extra fee.

Easy to use and change back and forth from job to job.

The support is horrible is you don't buy their yearly support.

overall the pros outweigh the cons but it just was not what we needed for our company

This program was user friendly makes it easy to enter muliple entries at a time

what i did not like was that you cannot generate time reports per specific jobs and cost codes

I really like that when I need something I can always reach out to AboutTime and talk to the same few people. They seem to have great employee retention, and that says a lot about their company.

The software on the phone is very easy for the end user to learn. It's very basic and that is a good thing.

The admin side was a bit more difficult to user. The initial set up on cell phones requires inputting a static IP address and user name and password. Reviewing timesheets is a tedious task. The way ours was set up, you would have to go in and edit each "in and out" because our people would forget to clock in at the beginning of the day or out at the end. I think it could've been set up a little better but our users didn't make things any easier on us.

You have all your equipment, jobs, and field notes in one place which is great so you know where everything is when you need it.

Once you understand how this software works its easy. They have great customer support who can help you along the way as well as videos to watch so you understand from the beginning how to use the program.

This system just needs to be updated a little more. There's other programs that have updated and I think if it would update as well and not be so frustrating to work with at times customers would be happier with this product.