All busybusy Reviews
1-25 of 439 Reviews
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Aaron
11 - 50 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed May 2021
Track jobs with ease!!
Melinda
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
We use Busybusy both in the field and in the office. We love the flexibility & mobility it gives us!
Access to real-time data and tracking and the ability for users to provide additional information by using descriptive fields.
PROSIt can be used anywhere. We have construction crews in the field and it's great that they can use it wherever they are and we can have real-time data without having to wait for the end of the week for paper timecards. It takes a lot of the burden off of our foremen and frees them up for more important work. Plus, their customer service is outstanding!
CONSLimited reporting features. Their canned reports often provide either two little data, or too much data that their canned reports often provide either two little data, or too much data that nut then needs to be manipulated in Excel.
Vendor Response
Hi Melinda, Thank you for your review. We are happy your mobile crew can easily capture and send data from the field. It's a bummer to hear our reports are limited. I hope you've been able to submit the reports as feature request. If not, I'd be happy to jump on a shared screen meeting with you to further look at what reports you need. Thank you, Jairo
Replied July 2018
Kim
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great product, Great support
Fantastic! This product is hands down the best, full featured for the price, even if you choose the monthly version.
PROSIt works well with how our company was already scheduling our jobs. Makes time tracking, much smoother, easier. Also love the job costing!
CONSThere really isn't anything. The customer service is top notch. They love ideas for improvements and even reach out to speak with you in more detail regarding them and how you feel it would be an improvement.
Reason for choosing busybusy
Pricing, scheduling, easy to have our employees start with it.
kristin
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed August 2018
Its easy to use however, its functionality to save clocking in and out is an issue
Being able to clock in on my phone. Accessibility through phone and computer. Being able to view time cards and current hours in pay period. Checking and signing time cards makes it easier to be paid on time.
PROSbusybusy offers an app that has a simple design and easy to use interface. It also offers a website that has a simple but more in depth view if needed. The layout for the clocking system is cool and I like how it tracks your time. Viewing old time cards is a positive thing for me also.
CONSThe app and website have been unreliable at times to save punches, which makes it where employees have to remembers their times instead of what the app is suppose to be doing, which is tracking those punches. It wastes time for the administration staff to have to go back into time cards and fix multiple punches between multiple employees.
Vendor Response
Hi Kristin, Thank you for your review. We are happy you like how simple the design is. We are sorry to hear the app is not saving punches for your team. I would recommend giving the app a little time to sync with the server after clocking in or changing the status of the time clock. Please make sure the employees have the latest software downloaded on their apps and latest software too. I hope this helps. Thank you for your time, Jairo
Replied August 2018
Taylor
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Consistent!
Overall, BusyBusy is honestly amazing and we've used it well over a decade, or at least close to it.
PROSIts very easy to use and it tracks a lot of critical information
CONSI do not like that we cannot drag and drop, or, relocate projects/subprojects. I do not like that we are unable to set a range for labor hours, it will display the current month only
Reason for choosing busybusy
Busbusy is move user friendly/convenient
Linda
Hospital & Health Care, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Not to Busy for Busy Admins
I would recommend this time tracking software to any small business (especially if you have a lot of field activity). Staff will find that it accessible and easy to use to keep time on track. It will also cut back on anxiety when staff may not be able to clock in and out on computer bound software. Its a win either way. Try it, you won't be disappointed.
PROSWhat I like most about Busy Busy is that it is easy to use and accessible on my mobile device. The app software was no as "busy" as most so the user does not get caught up trying to figure our its proper use. Kudos for making this a user friendly app.
CONSWhat could have been improved is the ability to communicate with support expeditiously when there is an issue. Also, sometimes I had to revise my weekly invoice manually. No worries, it still one of the best time tracking apps out there.
Reason for choosing busybusy
Deputy caused confusion among the employees because it includes location tracking capability. Employees became suspicious and resented being having their whereabouts tracked.
Brett
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed July 2023
Great tool for job cost accounting
Busy Busy makes it very easy to switch between jobs and labor divisions. For a busy remodeling company with several open jobs, Busy Busy is invaluable for keeping our labor costs on the right track.
CONSBusy Busy would be even easier to use if it had a widget or was able to work via voice commands on a phone or tablet. Text reminders to punch out when leaving a jobsite would be enhanced with text reminders to sign your timecard at the end of a given pay period.
Jorge
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
it does what you needed for. but it gets stack or freezes without advise
What I mentioned on top, that it fulfills the DOT Requirements for the use of ELD Devices that reached a death line where now it is mandatory; I really wish it does the long Driver-logs for on the road too? may be it will be something you are working on and then it will be ideal? as per the price? I don't know how much you charge since i'm not the owner of company I used for .
PROSTHat it really does what the new rule of Driver Local will ask for as it applies to me as a Truck Driver Local within the 100 miles radius
CONSit consumes your battery real fast and before you know you are out unless you inhabilitate the location. sometimes, it also don't save your entry as you did? you run the day thinking that it is tracking and at the end you find it that it still hanging on the save screen?
Vendor Response
Thanks for the review. Our location services really only logs when you clock in. If you are not running your location services otherwise you will notice a change in the battery usage. This can be seen in your battery diagnostics within the app. Our recommendation is to disable the location services for other apps. -DH
Replied July 2018
Alison
Information Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
busybusy review
busybusy software tool helps employees and employers keep track of timesheets and performance. Overall it is a good tool to have for small and medium businesses alike.
CONSIt can be a little hard to start with in the beginning. but its worth it investment.
Adam
Verified reviewer
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
ease of use, have all the feature for a great time capture system
saving on payroll processing
PROSapps for phone and tablet export to some accounting software possibility to use cost codes track equipment time
CONSmissing a scheduling function app for phone is not totally stable all the time could get a task manager function
Vendor Response
Hi Adam, thanks for taking the time to leave a review. Love to hear that you've found cost codes and equipment easy to use and useful! Thanks for the feedback regarding those features you'd like to see! I'll reach out to you directly for more information on what you'd like to see. -ZL
Replied July 2018
Kelly
Civil Engineering, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2023
Busy Busy time tracking integration/quickbooks
We are able to be alot more efficient with getting time entered and put through quickbooks. We were doing it manually before and we have reduced mistakes/errors.
PROSThey have great customer service. They respond quickly to my problems. The initial set up was pretty seamless and the team was easy to work with.
CONSThe speed when trying to click into different parts on the website can be very slow at times. It is delayed or just spins.
Reason for choosing busybusy
It was really the only one that we came across and just moved forward with it.
Tara
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2023
HN Excavation
There's really nothing negative in my mind. It's just a good, user friendly app for timekeeping and I don't think anyone could go wrong in adopting this program for their employees time keeping.
PROSEase of use/ user friendly Ease of teaching others how to useInformation available on my mobile device no matter where I amEasy to make changes Linked to our payroll company, which I love that they are familiar with it (they are the ones that started us using it). I really like that we are looking at the same thing.
CONSI have not really learned any more about busybusy since we first started using it almost 2 years ago. I am not very tech savy, and so I have not done any self learning. I have reached out to my rep to go over new and interesting things but we just have not been able to connect. To be fair to busybusy, every day I log in, there is self learning updates right there at the top; I just have never looked at any of them because I don't know if it will apply to us or if it will even make sense to me.
Reason for choosing busybusy
We actually do not pay for busybusy; it's part of our arrangement with our payroll company. So it's been free for us. However, I have attended a few meetings that were actually sales pitches for timekeeping in excavation specifically. I was not remotely interested in any of them.
Kyle
Furniture, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Busybusy has taken away the headache from our old time card system
We were able to track our jobs and the hours our employees worked per job more accurately. It's also helped our employees be a little more responsible for their own time cards.
PROSIt was very easy for our employees to learn how to use the app on their phones. When they forget to clock in or out, it is possible for me to go in and edit their hours. I also like the reports that are available. It makes it easy when it comes to payday to see a report of each employee and double-check the hours they worked.
CONSSome of the tasks take a few too many clicks to get through or are a little confusing. For example, finding an employees time card from a previous day takes 4 or 5 different menus. I've gotten used to it after using it for so long, but I remember it was confusing at first. I also struggle with the little clock that pops up to choose an employees clock-in or clock-out time. I'd rather just type in the time than move the hour/minute hands on a clock. I also wish there was a way to get notified when an employees scheduled time off is coming up. We let our employees schedule time off as far out as possible, but when the time comes, we've forgotten about it. We actually don't use this feature of the Busybusy software, but would if it was more helpful to us.
Vendor Response
Great review and fair critiques. We are actively working on improving the navigation on our web and mobile experience, as well as a notification piece. Thanks for the great ratings!
Replied August 2018
Cheryl
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
BusyBusy is a great program that meets our needs.
Our experience has been positive. The reports that are used weekly are easy to generate and clear and simple to read. The busybusy program has cut down on the amount of time that management uses to verify hours, especially compared to a manual punch timeclock
PROSBusyBusy has been an instrumental way that we track the time students spend with their projects. BusyBusy has detailed reports that allow us to see quickly and easily the amount of time spent on a project and that they were at the correct location. Allowing us to set up a geolocation circle has helped us ensure that the time spent was spent where it was supposed to be.
CONSI'd love it if there were a way for the version we use to send push notifications to users to remind them to clock in when they arrive at the geolocation we've set up and to clock out when they leave it. Other than that, we have had no issues with busybusy.
Chris
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
100 times better than written timecards!
LOVE it! Will never go back to hand written time-cards. Saves me so much time!
PROSWe love the busy busy uses the internet to keep track of employee's timecards, we love that we don't ever have to guess or figure out what hours are written down with terrible penmanship. We love that we can access it on the mobile phone or from the PC and use all of the fuctions from anywhere. No more adding up hours manually it does the work for you! We also love that we can tie it to a geo location, and that it reminds people to sign their timecards for payroll. What don't I love about it, would be easier to type.
CONSI don't subscribe to all the functions so I can't say what I don't like since I haven't tried it all. There isn't really anything I don't like. I do wish it was a little cheaper to sync with Quickbooks because I would totally do it then!
Vendor Response
Hi Chris, Thank you for your review. We are happy with all the things you love about our app. We hope you continue to enjoy your usage on our app. You will love us even more if you decide to connect with your Quickbooks! :) Thank you, JC
Replied September 2018
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Essential for Payroll
We are not losing out on billable hours.We have a solid history for any clients (and labor force) who have questions.
PROSWe use busybusy to complete payroll, target project management needs, and capture billable hours
CONSWe actually don't access all features we could in busybusy. For our small business it, we are finding our use appropriate and essential. So we actually don't know what we are missing. WE are having trouble with our management force buying in to the concept. They feel like we are tracking them.
Reason for choosing busybusy
They made it easy and also the cost
Ellen
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Easy Peasy time tracking
We switch to BusyBusy in 2021 and our company couldn’t be happier. They have a very helpful staff that has worked through all our needs. Our employees love when they clock out they can report any discrepancies in time which cuts down the standing around in the office. The check in process is convenient and employees love they can just do it through their phone. When it comes to payroll, it makes it really easy and can even calculate all time off. Love the constant upgrades they offer. Thanks BusyBusy for making our lives less cluttered here at Megan’s Management, BCM Landscaping, and Country Gardens & Nursery.
PROSEasy time tracking Calculates over time Keeps track of Paid Time Off Reports easy to follow Easy to make corrections
CONSemployees wish it didn't take up so much battery. Also though when we've tested it it doesn't seem to take as much as they think.
Reasons for switching to busybusy
Quickbooks lost our business when they purchased the business. It was horrible to use afterwards.
Tammy
Construction
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Great Service
As stated before, it gives those of us who work away from the home office, the ease of being able to clock in and out and electronically sign our time cards.
PROSI think it's a great service, especially for those of us that work out of state or are otherwise away from our home office and can not clock in and out the old fashion way! Being able to electronically sign your time card is another valuable feature. Also, I love that I can work from home and still be able to clock in and out.
CONSI have not found anything about this program that I don't like. As for the question about cost above, that I can't say, because I do not pay for the service, but from an employee stand point, who uses it on a daily basis I think it's great!
Vendor Response
Hi Tammy, Thank you for the great review. We appreciate your feedback. We are happy you like the electronic signatures and clocking in remotely via the app. Does make things much easier. Please let us know how we can be of any service. Jairo
Replied June 2018
Anonymous
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Easy navigation, I can explain how to use the app in less than five minutes to new employees.
Reporting is what I mainly use the software for.
PROSOverall my experience with busybusy have been successful. I personally have had zero issues when it comes to the navigation and reporting while using the application. My experience with their customer service is outstanding and they will do whatever it takes to resolve the issue immediately. The overall navigation is simple and easy to use. My eleven year old knows how to use it. The cost is low comparable to other timekeeping applications.
CONSAs of today the only cons that I personally have is that it currently does not integrate with our bidding software. If this could integrate it would be the perfect software for our company.
Vendor Response
Appreciate the review! Integrations are a focus of ours as we continue to grow. We have some creative options to help you with whatever software you are using for your bidding. Please reach out to us and see if we can help! -DH
Replied June 2018
Anne-Marie
Graphic Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
I researched dozens of options for time tracking and busy busy was the clear winner
Makes my life so much easier by not only tracking time worked but hours on each job.
PROSEasy to use and excellent customer service. The chat feature works great and if an answer is not immediately available I'm kept up to date with the progress and have never had to go longer then 24 hours before an issue was resolved.
CONSThe photo download is basically useless. But rumor says there's a fix in the works. You can only download one picture at a time and the resolution is not great.
Vendor Response
Hi Anne, Thank you so much for your kind words. We are happy you are a happy busybusy customer. We currently updated our photos within the app so you can share them via email or upload them to your drive. Let us know what you think of the new improvements. Thank you, Jairo
Replied July 2018
Lindsy
Design, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Very easy for the employees to use during their busy day, easy for us to track.
I like that I can go on at any time and check a variety of things such as times, location, etc. The software make it easy to make changes quickly when needed. I also love the report features- such as looking at a specific project and a detailed description of the hours worked at that location.
CONSIve talked to support staff, and there doesn't seem to be a fix. The locations are accurate, however it doesn't show all their locations. It may show a clock in location but not a clock out, or not all breaks. It is rare for me to be able to see all locations for a person in a single day, making it difficult at times to fully track them and their time keeping accuracy.
Vendor Response
Hi Lindsy, thanks for taking the time to leave a review! So glad to hear you love the reports! I will contact you regarding locations, there are some things we can go over that may fix your issue. -ZL
Replied June 2018
Kenneth
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great!
Overall I am very pleased and would recommend this to people.
PROSI have recommended this product to several people. I think it is wonderful to be able to track and monitor projects and employees. It is a very useful product to record and categorize project names as well as the pictures and repairs associated with those places. As a project manager and facility maintenance manager I am able to keep track of repairs that I or other employees that I manage complete.
CONSThe only con to this program is if you are not in good cell phone signal service it makes it hard to clock in and clock out.
Chase
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2018
My busy busy app won't work occasionally if I don't have data.
I can clock in early in the am before my formen gets to the job site. I can analise my hours from my home without having to log onto a separate website. The app allows me to change jobs while on my way to the next job. The app also slows me to keeps track of hours for individual types of work on each job site.
PROSI can clock in and out from my phone. Going on lunch break is when I can just click a button on my phone. I can clock in before my formen shows up. I can analise my time from my home.
CONSIt doesn't load sometimes. Occasionally when I clock out the app says I'm clocked out but doesn't register and keeps the time rolling making more work for my formens.
Vendor Response
Hi Chase, Thank you for your review. We are happy you are able to analyze your time from home and how easiy it is for you to manage your time on busybusy. Do you hard close the app when you are done using it? The app runs in the background for a few minutes processing new information. If you hard close the app too soon, you can stop it in its tracks and wont complete the task. We recommend waiting a few minutes to hardclose the app. Thank you, Jairo
Replied July 2018
Laurie
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great product
Very good, employees like using their phone rather than a paper timecard
PROSGetting timecard information in a timely manner
CONSSince I prefer to do my work from a desktop computer, I have to move it to my laptop when traveling. That involves a call to customer service (which is fabulous), but it is time consuming and if I forget it work sync with QuickBooks. Also, if I don't sync busybusy with QuickBooks at least every 2 weeks I will loose information.
Reason for choosing busybusy
Busybusy is designed to work for a heavy construction company rather than a construction company that builds buildings.
Stacie
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Game changer for Construction Time Tracking
Absolutely the best! If there is a problem, customer support is so easy and fast. I have zero issues! Worth every penny spent!
PROSEasy to use, easy for employees to get started, real time tracking, photo capabilities, injury reporting, daily reports, project management.
CONSI can't think of anything negative and Busybusy is constantly making upgrades and improvements to enhance the capabilities of the product.
Reason for choosing busybusy
easy of use, not extra equipment needed, picture feature, gps feature, cost
Reasons for switching to busybusy
Not easy to use, expensive, equipment constantly had to be upgraded.