All Acumen Reviews
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Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2018
Clockview has been a magnificent software I have used while working for my current occupation.
Clockview is very fast and convenient. Personally, I have used clockview for my occupation. It allows me to login with the company I am working for on my own time. It tracks my location in order for my supervisor to know exactly where I am when I am clocking in and out of my job. It allows me to clock in and out with ease, normally takes me less than one minute to login and clock in or out. I have not come across any issues with this software and recommend it to others.
CONSThere is not much that I dislike about this software. The only suggestion I have to improve this application would be for it to allow me to stay logged in with my username and password so I didn't have to login every time. However, it does save my login and password which is very convenient.
Brad
Airlines/Aviation, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Time and attendance
Tracking employees hours has been made easier in relation to the work performed has been a big benefit to a company that must manage labor in order to be successful.
PROSThis software allows employees to clock in and out from multiple platforms which gives flexibility to those working from PC to tablets and phones during road trips.
CONSthe help menu could be more informative. when training we need to provide examples and the videos have not been as helpful as i was expecting.
Christine
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed February 2010
Good and Reliable Product
The product meets our needs for payroll and report generation. Overall Acumen is a good company to work with.
PROSCustomer Service and Tech Support are generally quick to respond and resolve issues promptly.
CONSSoftware is not compatible with Windows XP or higher.
Vendor Response
The software is compatible with all operating systems that support a browser. Pro Steel has a paticular timeclock that requires a service to run that is being tested against Windows 7. It is compatible with XP and Vista. The software is intended to run on a server operating system and all Windows Server Operating Systems are supported.
Replied March 2010
Rebecca
Shipbuilding, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2021
Clockview
The ease and ability to run reports on time or projects are wonderful.
CONSThe calendar did not want to stay on the current month for me wish that would be something that could be fixed.
Cami
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Cami' Review
Very easy to use. Reports are user friendly
CONSThere's not much that I dislike. The only thing would be having to check the "update " after everything
Reason for choosing Acumen
It was already being used.
Frank
Staffing and Recruiting, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
good
very good
PROSable to check hours and attendance daily
CONSall is good I would to change anything at all
Vendor Response
Thank you Frank for the great review. Great customers like yourself help Acumen Data Systems Inc. continue to grow. As always, you can reach us at https://acumendatasystems.com/contact/
Replied January 2021
Stephen
Events Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Review 1
It works well for our needs. Has the ability to do more if we need it.
PROSRelatively easy to use and was a natural upgrade from earlier versions.
CONSInability to repeat some inputs that would be the same and cover several days, ie: vacations. Have to input individually for each day instead of having the option to add it once using start and end date
Tom
Public Policy
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2014
Fully Customizable. Our Organization Demands It. Acumen Delivered.
With over 1000 employees in our organization with seven different bargaining units to deal with, we decided to go with Acumen because of their fully customizable software. Unlike most time and attendance systems, Acumen was able to provide us with the exact functionality that we required. Much of it was extremely intense programming such as One-Punch employees, Swap Pay, Show Pay, and Briefing Pay. Their support team is excellent and knows the product completely.
CONSNothing. Acumen has been more than willing to accommodate our needs.
Gary
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed February 2010
Reliable and Effective!!!
Overall Acumen's software and time terminals have been a great success for our school district! We have recommended Acumen to other school districts and businesses and will continue to do so.
PROSWe, at Servier School District, have found Laborview to be very reliable and effective for our collection of time punches for the five years we have been using them. Customer support was also very helpful and knowledgeable during the installation process as well as the few times we had to reach them.
CONSImplementation took some organization within the company when switching from a manual system to a more updated system.
Diane
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
Reviewed February 2010
Acumen eClockVIEW
I recommend this product for companies that want to avoid manual time record keeping. The WebClock and Biometric Clocks are great ways to save time when processing payroll.
PROSUser friendly Time saving Variety of time record keeping options
CONSCost to add features and make modifications sometimes is high
Kathy
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed February 2010
Clear, easy, and accurate!
I recommend the product with no reservations.
PROSI have been using Acumens time and attendance software for several years. The product was delivered, they helped us set it up, and we were trained as promised. Ive had no complaints with the software, and the customer support has been quick and helpful. Using the Acumen services has saved me a great deal of time and expense. Ive recommended the system to a number of my friends and acquaintances, and I will continue to do so.
CONSOccasionally the system is down for one or more employees. They always fix it quickly!