All CrossChex Cloud Reviews

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Anonymous

11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Crosschex, the absolute BEST!

I have able to monitor my staff schedule and work accurately I have been able to solve issues related to records

PROS

I love the interface.... The fact that I can section my staff into department and monitor them separately is very nice I also like the methods of exporting data

CONS

Been using Crosschek for couple of month, there is nothing for now

Jan

Food Production, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed July 2023

Wished it had add, delete, and OT features.

It was difficult in the beginning to get used to. Not very user friendly. Had to call for support several times. But once I got the hang of it it was ok.

PROS

That it had it's own software for no monthly fee.

CONS

The lack ability for admin to add and delete punches. Would be nice if it automatically calculated overtime when they work over 40 hrs. I had to create a spreadsheet to calculate the OT. This is a time-consuming step whenever I have to do payroll. I have to copy and paste every punch from every employee and add it to my spreadsheet so I can calculate myself the OT.

Reason for choosing CrossChex Cloud

mainly the price point and that it included it's own software for no monthly fee.

Reasons for switching to CrossChex Cloud

having issues with the face technology on their time clock

Naveen

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2023

Excellent option for small to mediuum scale organization

We have good operational experiences , and liked the features of the software.

PROS

Seamless connections to add device, No installation hazzle, good attendance report format, real time attendance data. dashboard with status and statistics

CONS

Access Control features and reports / alarms, Confusion with system rights, Missing Auto schedule feature.Customizable reports, enhanced report formats

Reason for choosing CrossChex Cloud

Cloud solution, Better price ( Free of cost), affordable device with better looks, extended support from ANVIZ team

Reasons for switching to CrossChex Cloud

We did start with reselling of the product, first should be us to use it and then recommend

Luis

Restaurants, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed August 2023

I miss an old feature

PROS

The Capacity of interconeccion between our diferents points of sale and produccion, the payroll became a much simpler task whit this devices

CONS

We miss an old feature of the Anviz EP300 that alows the employe to set the device in break, so it had 3 forms of use, in, out and break and that was a great feature that we miss very very much

Reason for choosing CrossChex Cloud

Because it is free and we had an older product, that gave us the confidence to bought this newer ones

Tasha

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2023

Works well for us

I love the timeclock and access to portal. I love the mobile app for employees, the fact that they can view every punch in and out is fantastic. I love the request for correction process and the approval steps. It allows correction without leaving room for discrepancy. I HATE the reports. I understand that they are simply all the data, BUT I spend a lot of time editing the excel sheet every week. Need to be able to set a company "profile" so we can decide what columns we need and delete the rest. My company has paid lunches. We can't use the "break" feature to track length of lunches because the are automatically not part of the paid time? Why not a box we can check asking paid or not paid?

PROS

This system can be used and accessed from anywhere. It tracks minute by minute and is easy to use. Employee portal

CONS

You should be able to format a report and save it. If I run the week I should be able to just get it set up to my specifications without editing every time! I delete HALF the columns because they are a waste of ink for me. I want it sorted by department, then name, not date. Why are duty time and working time on there? ALWAYS ZERO. Why can't I edit this and save it so it shows up the way I want? Why does it always show 2 weeks when I specified weekly starting on Sunday? When I pull this up I want to see current week only. If I need to see last week I will change the search parameters.

Reason for choosing CrossChex Cloud

I liked the online access and the face that we could use key fobs. I chose this brand specifically because there was no monthly payment.

Reasons for switching to CrossChex Cloud

Old electronic time clock with punch cards. Hard to read time and unable to get ink rolls for it.

Leila

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Nice inexpensive solution for small-medium sized companies

PROS

I use the Anviz time attendance clock, which comes with this software. I really like that it's not a monthly paid solution, it gets all the information I need and has easy ways to export the reports in excel, which is what I care about the most

CONS

The layout is very simple, and sometimes I feel some things could be done faster. For example, bulk modification of employees without uploading the Excel again, or having list views with all the different information instead of having to access it from each employee.

Ibrahim

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Best Clock-in system

PROS

Its cheap and easy to manage, never used any system this much easier to manage

CONS

I like everything with crosschex cloud, best product ever.

Stephine

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

3

Reviewed August 2023

Common features review

excellent application for multiple office branches

PROS

management of access users is very flexible. you can get results anytime anywhere.

CONS

might be the data privacy issues in using cloud apps

Leandro

Utilities, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Excellent Cost Benefit

Good support, for a basic attendance to SMB it worths

PROS

Cloud Based Software, Online devices and attendance to be seen anywhere, anytime.

CONS

Too basic, we could explore more functions, I just won´t complain since it´s a free / non-license software.As suggestion / improvements, I would recommend to possibility to work in a hybrid mode, flexible and fixed attendance under the same system.So far it´s just possible to choose between one or other, my company has employees with fixed shift and others for flexible, so it´s not 100% adapted, I have to do some manual adjustments in my reports and it takes me more time than I wanted.

Jayson

Business Supplies and Equipment, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2023

So far so good

Overall I am satisfied in my experience using crosschex

PROS

The biometrics can be connected to internet

CONS

The flexibility of the api. It should also able to fetch specific employee only or specific department etc.

Angel

Non-Profit Organization Management, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2023

CrossChex Cloud has been a decent application for our needs.

We have had some kinks to work out and still doing so. Overall it has worked for our needs. Not sure if I would purchase again for what we are using it for. The timekeeping, etc. could work great, we just dont use it for that.

PROS

Our association is using the software to give members of our facility access to specific areas and keeping others out. When facial recognition works, it is quick and easy.

CONS

Software does not always recognize faces. Have to re-upload or given pin permissions instead on some instances. Uploading thousands of members was a bit difficult initially.

Reason for choosing CrossChex Cloud

The product was referred to us from another YMCA currently using it for the same purpose.

Mauro

Civil Engineering, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Good app but can be much better

We can't use it as much as we would like because it doesn't seem to have as much functionality as the desktop version, it's a shameThe administrator cannot make changes or add records if an employee forgets to clock in, for example, there are many users who do not have the ability to know how to make change requests, and even less if the application is only in English.

PROS

it's fast and simple, Good app but can be much better

CONS

It lacks the implementation of night shifts and the smart shifts screen as it has in the desktop versionThe mobile application is only in English and not in Spanish, and when you click on the web a map does not appear with the situation

Reason for choosing CrossChex Cloud

free apps

Nate

Retail, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Easy to Use, But....

Did not initially support Daylight Savings Time (DST), but is working now.

PROS

Overall the system is easy to use. Data appears accurate.

CONS

The support team claims that an administrator not being able to insert/edit punches is for "Security" reasons, but the company's own Crosschex Standard software provides this functionality, so why not here?

Reasons for switching to CrossChex Cloud

Outdated System

Ali

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed September 2023

Crosschex the best time attendance solution

PROS

Free of cost and easy to install, team support

CONS

To make it more easy for tracking time attendance for example most of companies have very complex shifts so we need only first IN and last OUT with an option to set the total working time

Reason for choosing CrossChex Cloud

The devices quality and the free cost cloud solution

Elvis

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great employee time management platform

CrossChex Cloud has brought sanity to our work environment especially in our schools.

PROS

Being able to tell which employees were absent and which employees were on duty.

CONS

The mobile version doesn't work great for me.

Ashley

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed September 2023

Good Product

PROS

You can access information timesheets online.

CONS

Fingerprint ID did not set up properly, but could have been user-error. After several attempts, we did not try again.

Arpan

Hospital & Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Inexpensive and feature rich product

PROS

Fingerprint enrollment and online cloud access to attendance report

CONS

Doesnt allow clock in and out multiple times and calculate daily time on its own.

Charly

Automotive, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Lifetime Access

PROS

Capable of being integrated, Realtime Time In-Out

CONS

Improve gathering of data using API. It must be customizable when generating data

Leslie

Machinery, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Great Product

PROS

It's easy to install and easy to manage employees time

CONS

Sometimes the machine goes offline and disconnects

José Luis

Hospitality, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2023

Consulta

PROS

Poder chequearlo en forma remota, es una gran ventaja.

CONS

No tengo una critica sustancial del producto.

Ervino

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2023

Excellent Solution

I'm satisfied with the tool and its integration to the daily work.

PROS

It is easy to use, it has a lot of tools for the team. The data is accurate and clear.

CONS

I would like to have more control of my devices.

Reason for choosing CrossChex Cloud

Because of reviews and user experiences in internet.

Yoosuf

Information Technology and Services, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Yaish

It is easy to do monthly attendance checkup and to use on remote locations

PROS

It is very easy to generate attendance sheets and the IO is very user friendly

CONS

All the features that we expected are there and it is easy for us to use it

Alejandro

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

A good choice for your business

We can track employees all over our facilities

PROS

Easy of installing and deployment. In a couple minutes, everything is ready to go!

CONS

It is not very intuitive, especially when importing and/or exporting databases

Rodrigo

Information Technology and Services, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

Opinion

I have installed 5 time attendance equipments

PROS

The conectivity whit cloud service, the conectivity is relatively easy to install

CONS

The configuration theres no have help easy

Reason for choosing CrossChex Cloud

Ninguno

Angel Jesus

Telecommunications, 201-500 employees

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2023

Muy interesante pero deben de añadir compatibilidad y funciones con algunos dispositivos

PROS

Tiene buena presencia, generalmente fácil de utilizar.

CONS

No compatible con funciones de algunos dispositivos que tienen apertura de puerta, no deja configurar dicho sistema.

Showing 1 - 25 of 28 Reviews