All EasyShifts Reviews
1-25 of 43 Reviews
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Lisa
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Easy Shifts Review
I have had a good experience using EasyShifts. I was not part of the initial set up of the program, but all the features I use are very user friendly.
PROSIt is easy to teach new employees to use and truely and "easy" schedule program to use. It is also handy that there is an app for employees to download and the feature of the employee tab, where they can see their coworkers phone number and email if they need to contact them.
CONSThat I cannot delete a member that is set up in advance that ended up not being hired.
Reasons for switching to EasyShifts
EasyShifts had more options and was easier to use. I was not part of the decision to make the switch, but I do like using EasyShifts better than ShiftBoard.
Vendor Response
Thanks for your review Lisa! We really do work hard to make our program truly easy, and we're glad you feel that way. It's true that after an employee is created they can't be "deleted" but rather "frozen", functioning in the same way except that you can access that account later if needed. Thanks again and as always please let us know if there is anything we can help with.
Replied January 2024
Jenafer
Hospital & Health Care, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Easy Shifts
Has helped with work life balance. Help pages are invaluable and training to use was amazing.
PROSEase of use. Staff can pick up and trade shifts without having to contact scheduler every time. Puts responsibility on staff to take part in their schedules. Helps with work like balance due to logs and messages knowing what and who changed something on days off.
CONSCould use an option to pull a daily schedule and a report on staffing levels.
Reasons for switching to EasyShifts
Needed format that was easy to use, and multiple people could change and records who and when something was changed. Ease for staff to see and pick up shifts and trade shifts. Before there was paper that needed to be filled out that could be lost or forgotten filled out. Having everything needed in one place.
Vendor Response
Hi Jenafer, thank you for your review of EasyShifts. We're glad to hear it is helping your staff with work life balance as that is one of primary goals. And were happy to hear our training made for a smooth transition! Perhaps you might find the Daily Staffing Summary or AM/PM/Noc reports beneficial. Please reach out to us at support@easyshifts.com if you have any questions about those reports or how to check staffing levels. Thank you!
Replied January 2024
Rebecca
Hospital & Health Care, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Self-Scheduling for Nurses on Easy Shifts
Good, the team made set-up easy and the nurses seem satisfied.
PROSEase of setting up schedule and shift swapping.
CONSYou can not see anyone else's schedule. Therefore, many FTE double book.
Vendor Response
We appreciate your review! We're happy to hear that all your nurses seem to be accustomed to and enjoying their use of EasyShifts. It is true the mobile app is designed around employee's personal schedules, but did you know staff can see co-worker's schedules by logging into easyshifts.com on their mobile device or on a computer. Please reach out at support@easyshifts.com if you have any questions about this, or have any other suggestions you can share. Thank you!
Replied January 2024
Angela
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
So much Easier then Excel!
Definitely an improvement from our excel spreadsheets! Saves so much time!!
PROSI love that we don't need to re-create the schedule every week/month. The templates are built and you just make any changes or edits to the template versus re-doing the whole thing. I love that employees can access from their phones, home or at work.
CONSIt was a little tedious to learn, and I wish there was a better way of adding staff to multiple sites versus one by one.
Reasons for switching to EasyShifts
Ease of use, recommended by others in organization
Vendor Response
Thank you for the positive review Angela. You may be interested in the "Other Departments" tab in an employee profile that was recently made available. This was made to make it easier when staff need to be added to several departments at once. If you have any questions you can reach out to support@easyshifts.com, and we can show you how it works.
Replied January 2024
stacie
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Esayshifts, easy to use
Easyshifts allows everyone to be held accountable for their own pay as well as vacation time off and entering PTO. I am satisfied with the way it works, the functionality of it, and the ease of use.
PROSThis software is user friendly. It is easy to teach others how to navigate and has many options on receiving new messages.
CONSThe inability to save ones preferences as far as departments or classes.
Reason for choosing EasyShifts
Ease of use, options for staff to do more than just pick up or schedule shifts and the ability to keep all scheduling in one program.
Vendor Response
Hello Stacie, We are happy to have you using EasyShifts. We would love to know more about what you mean by saving department preferences. Please let us know about it: support@easyshifts.com Thank you
Replied June 2021
Tom
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
EasyShifts is great for healthcare!
Very pleasant and helpful whenever we have needed any customer service.
PROSEase or usage; templates for schedules, communication to team members
CONSNothing I can think of at the moment; Easyshifts is doing what we want it to.
Reason for choosing EasyShifts
The ease of it, the cost of it and the local connection to its starting in WI.
Reasons for switching to EasyShifts
Cost and us not needing all the bells and whistles this product came with.
Jacob
Hospital & Health Care, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
User Friendly
The set up was quick and the customer support was constantly involved from the front end.
CONSIt doesn't connect with our payroll software which would have been nice to account for tardiness and absenteeism.
Reasons for switching to EasyShifts
It was more cost effective and much easier to use and adjust to our needs.
Vendor Response
Thanks for your review Jacob! Glad to hear EasyShifts has proven to be easier to use and more adaptable than your previous scheduling program. We will make sure to keep you updated in regards to any possible integrations with your payroll provider. Thanks again!
Replied January 2024
Kim
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed January 2024
overall great product
It has been an amazing upgrade from paper. The employees also enjoy the power to control their options of picking up open shifts because they can see them on their own.
PROSI like the live changes to keep everyone updated at once. I also like the bulk scheduling option.
CONSThe mobile version and how the screen freezes when scrolling and trying to view the schedule on a small screen. Always have to go back a page/screen and reenter the schedule view.
Reason for choosing EasyShifts
seemed like the best fit for our company. Easy to use
Vendor Response
Thanks so much for your review Kim! We're glad to have provided such an amazing upgrade from your previous way of scheduling. And thank you for noting some issues when using the Admin side of EasyShifts from your phone. We would love to improve that experience for you. If you can provide more info regarding some of the issues to support@easyshifts.com we would really appreciate it. Thanks again!
Replied January 2024
Sherry
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
EasyShifts = Easy scheduling
I love how easy it is to maintain a block schedule and make adjustments on the fly with EasyShifts.
CONSMy only suggestion would be to add more function to the app. Right now users can only see their individual schedule via the app - to view the entire facility schedule they have to use the website. Viewing the entire schedule helps with trading shifts to ensure coverage.
Vendor Response
Hi Sherry, thanks so much for your review, we're proud to have made scheduling easy for you! And thank you for your suggestion regarding the mobile app. It is currently designed around an employee's personal schedule, but adding a Department view is a great idea and it is an enhancement in our pipeline. Thanks again!
Replied January 2024
calista
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Easy Shifts is everything they say it will be!!
Consult was informative, to the point, help center and training is so effective with quick video tutorials, staff engagement was immediate as it is easy to understand and the app works great so no frustration, the integration with our labor task software is amazing at helping us assign proper labor hours
PROSSo Easy! - one click changes that auto populate an open shift list -the app is simple & easily understood by staff & everyone is fully engaged with no frustration -employee availability/time off quickly adjusts schedule to set shifts to open - again basically a one click change instead of time sucking spreadsheets/documents -all staff see the same data at the same time, changes are instant
CONSNOTHING - I have been in nursing/leadership for nearly 30 years and this was the easiest and most effective/time-saving/efficiency improving program I have ever implemented
Reason for choosing EasyShifts
Nothing else was considered - it was recommended by our health software company due to easy integration
Vendor Response
Thank you for your review Calista! With your years of experience backing these comments, it makes us truly proud to hear how EasyShifts has helped you, and proud to have provided you and your team such an effective scheduling solution. It's great to know your staff picked it up so quickly as we work hard to make EasyShifts as user friendly as possible. Thanks again, we look forward to continuing to work with you!
Replied January 2024
Jennifer
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Easyshifts
Less time working on the scheduleLess time assigning time off/vacationsFair for everyone
PROSEasy to useEasy to teach for new partnersStaff satisfaction with their ability to have their time off and their work schedule in one placeEasy to trade shiftsClear-to-see holes and easy-to-move people around
CONSI can't think of anything I would want to changeThis does everything I need it to doIt would be nice to have the ability to assign people to shifts but not have those people have access to sign themselves up....for pool partners that need monitor...just as an example
Reason for choosing EasyShifts
Ease of useClear to see the schedules for the various locations I am in charge of.
Reasons for switching to EasyShifts
Because Kronos is not user friendly and the staff can't use it from home easilyLimiting in assigning time off and the layout of the schedules were so difficult to read, especially when monitoring multiple locations
Tiffany
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Glad we switched
Overally this has been a huge improvement from our paper calendar. It is easy for emplyoees to see the open shifts and pick them up. Managers and schedulers can view and edit the schedule for their cell phones, and employees have the most updated version on their schedule on demand.
PROSMobile access to a live schedule. All employees have access to view open shifts, the schedule, and can trade their own shifts. As a scheduler, the ability to enter a template and automatically enter time off requests is efficient. Customer service is great, especially when it came to entering our original templates.
CONSCannot view an entire pay period or month when creating the schedule. Employees cannot see other employees vacation requests- which has made us have a separate vacation request calendar for our department.
Vendor Response
Hi Tiffany, we're really glad you switched too! It's great to hear EasyShifts has proven to be such a huge help for you and your team. Did you know that employees can be allowed to view coworkers time off requests? As an Admin you can go to Time off > Settings and toggle this feature on. And you can actually view the schedule for the pay period by using Staffing Details. If you have any questions about those features please reach out to us at support@easyshifts.com and we can provide more info. Thanks again!
Replied January 2024
Colleen
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2021
Easyshifts has improved our scheduling process.
We are pleased and have been satisfied with the custormer service.
PROSStaff love access to their schedule and to have the ability to change their schedule when needed. Easyshifts has made it easier to put the schedule out for a longer period so employees have more notice so they can schedule personal appointments and events. We also have an electronic tracking of all changes made by employees or the scheduler.
CONSI wish I could force notices to certain groups and not all employees.
Reason for choosing EasyShifts
Generally, easyshifts is easy to use.
Vendor Response
Hi Colleen, We are so happy to have you as a long term EasyShifts user. EasyShifts does allow you to force messages to groups if you are a Department Admin and have a department selected. If you have any questions please contact support@easyshifts.com Thank you for the review! - Mike
Replied May 2021
Kevin
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
There is a reason Easy is the FIRST name in EasyShifts
Overall experience with EasyShifts had been remarkable and very satisfying.
PROSEasyShifts is clearly the most intuitive and efficient scheduling platform that meets the need of team members regardless of their level in an organization.
CONSThere is nothing "least" about EasyShifts.
Reason for choosing EasyShifts
Excellent pricing for all the features included.i
Vendor Response
Thanks so much Kevin! We're proud to have your support and to see that our program has been such a big help to you. It is very customizable, and as you mentioned works across the board in an organization to cover all roles and different unique needs. Thanks again!
Replied January 2024
Kennedy
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2024
EasyShifts Consumer Review
Customer service reps respond quickly and are a huge help.
CONSNot having an option for the week to start on Monday. Lack of features in the mobile version
Vendor Response
Thanks for your review Kennedy! We strive to provide excellent Customer Service, so we are glad to hear you feel that way. And thank you for mentioning the schedule start day. During setup this is completely customizable, and recently we have enhanced that to be customizable by Department and not just Organization. We would love to hear your suggestions regarding the Mobile App as we are always looking for ways to improve. Can you share what some of those features you are looking for are? That would be greatly appreciated. Please reach out at support@easyshifts.com Thanks again!
Replied January 2024
Keith
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Respiratory Therapist
The support team at EasyShift has been very responsive and helpful. I wish we would have started using it sooner.
PROSThe ability for all staff to be working from the most current schedule at all times. Also, like that it is available 24x7 on line and via mobile app.
CONSIt's been a huge culture shift to move from a paper schedule to a dynamic on-line schedule.
Vendor Response
Thanks Keith! We know switching from paper to an online platform can be a big change, but there are so many benefits and we're really glad you have been able to experience them! As always, please don't hesitate to reach out if there is something we can assist with. Thank you!
Replied January 2024
Heather
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
EasyShifts is Easy
This software has really cut down on the hours spent by my manager in completing payroll and scheduling.
PROSThis software is very easy to use and to train new users on. I have staff with little technology skills who were able to pick up the use of this product with no issues. I like that the software is accessible through a mobile app which makes it very user friendly for my staff who only have access to smart phones.
CONSThe reporting tools are not as concise as I would like them to be. I feel I have to do some manual work to find out statistics I am looking for
Reason for choosing EasyShifts
Ease of use, price and features
Vendor Response
Hello Heather, Thank you for the great review. We would like to know more about how you would like to see your reports, and may have a way to do it. Our team is happy to assist. Please reach out to support@easyshifts.com
Replied May 2021
Michelle
Medical Practice, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Ease of EasyShifts
Generally easy to use
PROSIt is very user friendly. Easy to access. We do not have it o he grated with any other products
CONSThe email tracking of every change becomes cumbersome, otherwise it is good
Vendor Response
Hello Michelle, Thank you for your honest review. We are grateful for having Mercy Hospital using EasyShifts for over 8 years now. We are looking into improving the experience around notifications. For now EasyShifts enables you to opt in/out of which notifications you want via email or text, as well as allows you to "snooze" notifications in a time range, which will give you a digest after the snooze time. If you have any questions or further suggestions you may always contact us at support@easyshifts.com Thank you
Replied May 2021
Amanda
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Easy Shifts Review
The ease of scheduling multiple employees and the template schedule.
CONSThe mobile app is not compatible for management
Vendor Response
Thank your for your comments! It is true, the mobile app is designed for Employees. However, management can login from the browser on their phone to handle anything on the schedule while on the go. Please let us know at support@easyshifts.com if you have any further questions about this, or suggestions for the mobile app. Thanks again!
Replied January 2024
Kim
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Review 2024
convenient for my staff with the app. also they can see the whole department or just themselves.
CONSit times out when you have it open, so you have to log in all the time.
Vendor Response
We're glad you like EasyShifts! On the login screen there is a checkbox to keep you logged in until you click logout. Please try clicking that next time you log in. Please contact us at support@easyshifts.com if we can help further.
Replied January 2024
Jenna
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
User friendly scheduling platform
We are very happy with our transition to EasyShifts!
PROSEasyShifts was easy to set up and transition to. It is so much more convenient for staff to be able to view from home and pick up open shifts/ put their shifts up for grabs. Easyshifts works with you to make your schedule customizable to your company/ department needs.
CONSPrinting options for printing out department schedules is not ideal, but can be done.
Vendor Response
Thank you for your review Jenna! We really do strive to make the experience with EasyShifts truly easy, from transition to user experience. We would love to hear any specific suggestions or more info regarding any challenge printing the department schedule. Please reach out to support@easyshifts.com at any time. Thanks again!
Replied January 2024
Austie
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2022
Excellent Product!
Very easy to implement. Very efficient. Very cost effective.
PROSMy favorite part of EasyShifts is using the Template Schedule. It makes creating a schedule so much more efficient. The Time Off portion of EasyShifts is also very helpful. EasyShifts will not let Admin schedule an employee when they have approved Time Off during that timeframe.
CONSThere are changes to the schedule several times a day. I wish there was a way that not all notifications of schedule changes would show up for all employees to see. For instance, if I change my hours of work later this week, I wish there was a way that not all employees could see that in their notifications but could only see it on the schedule.
Christine
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2021
messages can be frustrating
I like the layout as it is easy to see the different shifts and who is working.
CONSIt is frustrating that you do not know who all is on a message that is sent to you on there...as well as if you send it to all users, that it comes up individually in your outbox.
Vendor Response
Thank you for your review! You make a good point about the outbox. Sending from our mobile app does thread the sent messages together, but we are planning to implement this in the website soon. Thank you for the feedback. If you have any more suggestions you can always email support@easyshifts.com Thanks for being a customer for years!
Replied May 2021
Diane
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2024
Customer Service
I think that they did an excellent job of setting things up - all the work in getting the various units and entering everyone's names, positions - profile was super helpful. Working with us about the visual of using colors to separate the units was appreciated.
PROSI think that the customer service is the most valuable things. [sensitive content hidden] has been very helpful and accessible to help trouble shoot things. The videos he directs us to are very helpful
CONSIt not that I don't like it - but the DON is having trouble getting a master schedule created so it has been kind of time consuming.
Vendor Response
Thanks for your review Diane! We love to hear good comments about our customer service as we work hard to provide timely and helpful support. As you know, if there is anything we can help with that would assist your DON in editing the Template we are more than happy to assist. We certainly do not want the schedule taking up more than needed. We will reach out to you shortly to see how we can help. Thanks again!
Replied January 2024
Mary
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Love the Platform
easy set-up, no contract, reasonable cost
CONSI don't really have any cons, so I'll just keep typing
Reason for choosing EasyShifts
no contract, more responsive customer service
Vendor Response
Thanks Mary! We proud to have you and your team onboard and so glad our Customer Service was a big part of why you chose EasyShifts. As you know, we are always here if you need assistance with anything. Thanks again!
Replied January 2024