What is InStaff?

InStaff is a cloud-based human resources solution that offers tools for payroll delivery management, as well as a centralized repository to store employee information.

Instaff offers a dedicated portal for employees that provides access to pay stubs and tax deductions, and also allows them to submit tax forms online. A centralized admin portal allows users to store and access documents such as employee contracts, vacation requests, business policies, standard procedures and more.

Users can set document access permissions to make them accessible only to specific departments or individuals. Employee directories can be searched based on name, department or title. Employees can update their profile information including email addresses, phone numbers, off...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

31 Reviews of InStaff

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(20)

20

4 stars

(11)

11

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

May 2019

Trevor from Flexahopper Plastics Ltd.

Verified Reviewer

Company Size: 11-50 employees

Industry: Packaging and Containers

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

May 2019

Paystub Perfection

The staff are professional and know there stuff. Any issues I have had have been addressed extremely quickly.

Pros

This software is an absolute breeze to use. We were looking for a solution without breaking the bank or outsourcing our payroll function. InStaff provided a perfect solution that allowed us to stop printing out pay advice and upload them to the cloud for our employees to see their information on a self-serve basis. Overall, this is the exact solution we were looking for, and its easier to use that I anticipated!

Cons

Nothing - its exactly what we needed. Couldn't have asked for a better solution.

November 2018

Karen from Mandelbaum Spergel Gluckman Group

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Excellent product; a real time saver

Using Instaff has significantly reduced time spent issuing & filing paystubs & T4s. Historical information is stored in one place and easy to retrieve. We have experienced notable savings on time, paper, storage & filing

Pros

the software is easy to use, errors are easily corrected & support from Instaff is readily available.

Cons

There is a time stamp in the history that doesn't match up to real time. I find that very puzzling.

Response from Hutility Integrated TechSystems

Replied November 2018

Thanks for the kind words Karen! As for the timestamp issue, your account's timezone settings were not set up. We've fixed that for you so the timestamps should show correctly now. -- The InStaff Team

July 2019

Jennifer from Price & Comin LLP

Company Size: 11-50 employees

Industry: Accounting

Time Used: Less than 12 months

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2019

Good product

Pros

Employees had T4s and paystubs all in one place. Didn't have to email everyone out individually. Was easy to use.

Cons

updating with new employees sometimes was a pain.

November 2018

Indu from Universal Rail

Company Size: 1,001-5,000 employees

Industry: Railroad Manufacture

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

1.0

Functionality

5.0

November 2018

User friendly

Pros

Very friendly user Easy to follow steps Easy to send invitations Easy to upload pay documents Simple

Cons

When uploading pay Documents, need to Refresh It should be automatic Rather than a need to refresh

Response from Hutility Integrated TechSystems

Replied November 2018

Hi Indu, We appreciate your feedback. We've taken your suggestion and we're happy to say you no longer have to refresh the pay document upload page. It will automatically update the statuses once ready. Thanks! The InStaff Team

July 2019

Orjon from Platinum Electrical Contractors

Company Size: 51-200 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Perfect business tool

We are using InStaff for our payroll. All our employees have access on the portal, they submit their timesheets, with details of hours, overtime, project, task, units ect. Our Project managers are controlling the timesheets and approving them. Accounting is second level of controlling and gives the final approve. All the timesheets are uploaded to the accounting program. Now we need the 1/3 of the process time for payroll

Pros

Easy to insert data, compatible with our accounting program

Cons

Can't find for the moment. We use this tool for more than a year now