All Lucky Carrot Reviews
1-25 of 28 Reviews
Sort by
Mane
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great tool for peer to peer recognition
- Lucky Carrot is a great employee recognition tool that provides an efficient and effective way of appreciating the hard work and dedication of employees, as well as another way of promoting company values. - It increases employee engagement: By regularly recognizing and appreciating employees, it helps boost their morale and motivation levels.
CONSNothing comes to my mind :) We had a good experience with Lucky carrot so far.
Vendor Response
Hi, Mane! Thank you for the review. We are happy to know you enjoy using Lucky Carrot. It means a lot! We are glad you can't think of any cons at this point. But if you do in the future, let us know what you think you would like to see improved or added to the platform, so we make your experience even better.
Replied February 2023
Ani
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Recommendation to use Lucky Carrot
It is quite an affordable and very useful tool.I especially like creating group events, anonymous surveys and employee self-esteem.
PROSIt helps that, along with the growth of the organization, employees of different departments start to know each other.It helps me as a representative to understand which of the employees has what strengths, and how I can use that resource and help him move forward.It helps to understand the problems in the team through anonymous surveys and to look for ways to solve them.The most important thing is that the team likes to evaluate each other's work with this system and, in the end, use the carrots collected by them. This motivates the team a lot.
CONSI cannot mention such a point․I would like to mention that the team reacts very quickly in case of any small question or problem
Reason for choosing Lucky Carrot
It is very friendly, easy to use and motivating our teams.
Vendor Response
Hey, Ani. Thank you for your feedback. We really appreciate your opinion and will continue improving the Lucky Carrot platform for even better user experience. Please feel free to let us know which parts of our platform you would like to see improvements in the future!
Replied February 2023
Anonymous
51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2023
Lucky Carrot as Reward
It is easy to work with lucky carrot and their team.
PROSThe best of Lucky Carrot is that You can easy reward Your employees with real life valuable gifts.
CONSThere are couple of things that lucky carrot is missing that are really needed in the app. the 1st is integration to know collaboration platforms like Microsoft Teams and Slack. there is no option for Enterprise SSO configuration, so users either have to have separate username/passwords or link their work profile with their lucky carrot profile which is difficult and time consuming operation. There is also no widgets.
Vendor Response
Hey there, Thanks a lot for your valuable feedback as it helps us become better in what we do. Regarding the integrations, we do have Slack integration and currently working on Teams integration, as well.
Replied June 2023
Narine
Computer Software, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Lucky Carrot Review
Overall it's a nice app to keep a fun and engaging spirit among employees. Besides, the customer support is always responsive and helpful. I normally get replies for my requests on the same day or maximum two. Special thanks to [sensitive content hidden].
PROSIt's easy to use and also quite interactive, fun and engaging for the employees .
CONSOne of the features that is missing now is being able to give carrots to employees as administrator by generating special codes for them. It's a really important one, since sometimes we want to give employees carrots as bonuses or gifts. I've already informed the Lucky Carrot team about this and hope the feature will be back :) Another problem is the speed of the card deliveries. It's really difficult to plan buying something specific with the cards when there's a risk that by the time the card gets delivered the store may run out of the product we want to buy. The same applies to online cards as well.
Vendor Response
Hi, Narine, thanks for your review. Lucky Carrot does have an option for the company to grant employees carrots for special occasions. It can be found in the "Special Reward" section, which comes 4th from the top in the left sidebar. It is visible to the users with admin access. As for the gift card delivery speed, we recognize that sometimes the expectation period may expend slightly beyond the regular 7-work-day period. We are working on making the process faster and smoother.
Replied February 2023
Susanna
Computer Software, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
SuperAnnotate Experience with Lucky Carrot platform
Lucky Carrot is an excellent tool for expressing gratitude towards our employees and encouraging peer recognition. Our team has found it to be a great source of positivity, helping to reinforce our company culture and values. It's a good way to show our appreciation in a meaningful way and promote a culture of recognition within our organization.
CONSThere was a feature of issuing additional carrots case by case, which was very useful for rewarding employees on different occasions from the company. Unfortunately, this feature was removed.
Vendor Response
Hello, Susanna. Thank you for the elaborate and honest review. We are happy your team finds the platform to be so useful and conducive to the team culture. We appreciate your feedback, because it helps us improve the platform and make your experience better. As for the feature you mentioned, it sounds like the "Special Reward" feature that is still available in the timeline. In any case we will soon contact you to address your concern.
Replied May 2023
Anna
Investment Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Easy to use
Its fun and engaging interface, coupled with its analytics capabilities, make it a valuable tool for boosting employee morale and performance.
CONSSome employees may be more active in recognizing their peers than others, which could create discrepancies in recognition levels and lead to feelings of exclusion or favoritism.
Vendor Response
Hello, Anna! Thanks for the honest review. It helps us make our product better and more valuable to our user teams. We are glad you mentioned the analytics as a highlight! We are working to make the analytics feature even more insightful to help team and HR managers elevate their team monitoring and decision making game and better mitigate the discrepancies you mentioned.
Replied May 2023
Anush
Gambling & Casinos, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed June 2023
Review
It's a good tool to 'encourage' your employees, but lacks a little ease of use.
PROSI like the variety of gifts to choose from. And it's fun to see how people interreact within the website. Maybe some fun stickers will add more fun to the process, rather than looking for them manually or adding gifs. Also the chosen values can even have some badges, so beside the hashtag you can spot the badge right away (each company can add their custom badges).
CONSThe UI is awful, especially after the latest update. It's really hard to find the functions you're looking for. There's not many functions so I'm sure there's a better way to arrange them, maybe use a more 'classic' way.
Vendor Response
Hi Anush, Thank you so much for your feedback. It really helps us become better at what we do. We will do our best to work on the UI and provide a better experience for our users.
Replied June 2023
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Highly recommended tool for team engagement
Easy use, interesting, always good support
CONSnothing, waiting for more and more im[rovements
Vendor Response
Hey there! Thank you for your concise and positive review. :) We are constantly in the work of improving the platform and its value proposition. Feel free to let us know what you think should be bettered!
Replied February 2023
Shushanna
Outsourcing/Offshoring, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Efficiency for remote teams' engagement
We integrated Lucky Carrot into our company with the specific aim of keeping our remotely working teams engaged. Thus far, the app has successfully assisted our team leads and managers in engaging employees and acknowledging their work-related accomplishments.
CONSThe software itself doesn't cause any difficulties, however, at times, the delivery process for gift cards can be disorganized.
Vendor Response
Hi, Shushanna, Thank you for your review. We are happy to know the Lucky Carrot app helps your teammates to stay engaged and appreciated. We are working to make the gift card delivery process more expeditious and smoother. We appreciate the time you spent to write genuine feedback on our product. This helps us continue making Lucky Carrot better.
Replied March 2023
Marieta
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Thank you for opportunity
As HR manager I see relationships and work progress and overall company culture improvement.
PROSThe opportunity to give to each employee to recognize the colleagues and teammates.
CONSso far I like everything, this is our first month and more will be able to give more objective feedback later.
Vendor Response
Hi Marieta! Thank you for the overwhelmingly positive feedback. We are honored to know our work contributes so much to your team cohesion and culture. We'll working to improve your team experience with more and better features.
Replied May 2023
Marta
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Gran herramienta de motivación a los trabajadores
Es muy fácil de usar y extraordinariamente agradable cuando recibes el reconocimiento de los compañeros. Es ideal para decir que alguien está trabajando bien y recompensarlo.La única pega es que solo se pueden obtener 6 zanahorias como máximo al mes y a veces es necesario más.
CONSQue solo hay 6 zanahorias y siempre se necesitan más
Vendor Response
Hi, Marta, Thanks a bunch for leaving a review. We appreciate your contribution to the betterment of Lucky Carrot. As for the number of carrots to give, the monthly carrot allowance is regulated by your organization and workspace admins in the Lucky Carrot app. If you feel like you'd like to give away more carrots per month, we suggest you ask your teammates who have admin access to consider changing the allowance in the settings.
Replied May 2023
Hrayr
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2023
Amazing product for small and big teams
Easy to useCost-effectiveEngagingInsightful
CONSSome minor bugs in the UILuck of HR tools, that will make the product an effective HR management system
Reason for choosing Lucky Carrot
Price - Quality comparison
Vendor Response
Hey Hrayr! Thank you for the feedback. We are happy you are happy with Lucky Carrot. We are working to make our platform perfect for small, medium and large teams. It is great to see you mention that specifically. As for the minor bugs, we would like to hear more from you, so we will soon contact you to discuss your suggestions.
Replied May 2023
VIctor Alfonso
Education Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
It helped us to reinforce our values
It has helped us to recognise the values in a simple way, people have incorporated it quite well into their day-to-day work, making it easier to see the interaction between employees.
CONSFew offers to redeem carrots, especially in some countries where we have a presence such as Malta, Emirates and Colombia.
Vendor Response
Hi, Victor! Thanks for your feedback. It means the world to know that our mission of supporting company values and recognition culture comes to fruition at you team. We are working to make your experience even better. As for the redeem option, we are currently working to add more e-gift card options for Malta and other locations, so stay tuned.
Replied May 2023
Antonio
Education Management, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Great way to motivate teams and check how happy is your team
An easy way to see how a person within your organization has your values and how the relationships between different people are.I also love the analytic part, where you can see how happy or unhappy your team is.
CONSI'd like to see more rewards in some countries like Malta; you can exchange carrots for very few options.
Reason for choosing Lucky Carrot
I loved the idea as soon as I saw it, and I knew it would be a great tool to work our values and to improve people happines.
Vendor Response
Hey, Antonio. Thank you for your feedback. This response comes a bit tardy, but as you already know we would love to expand our gift card and group event catalogue for as many countries as possible. And thanks to the help from your company, we are currently looking into the list of potential venues and events to include in the Lucky Carrot catalogue for Malta. Feel free to send us more info on desired venues! The More the merrier :)
Replied February 2023
Cynthia
Financial Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Employee Recognition at your finger Tips.
Lucky Carrot is a powerful tool for inspiring your staff members, providing a clear picture of their best work, and promoting employee retention.With the help of lucky carrot, employees feel Seen and Valued.
PROSthe Fact that you can easily recognise your employees without stress
CONSThe Redeem Carrot Option needs more work and loads of alternatives for Africa based employees
Vendor Response
Hey Cynthia! We are glad to hear from you. You are right, the reward catalogue can be filled with more gift card and group event options for Africa. Did you know that you can help us by telling us exactly what venues and activities you would like to attend as a team in your country? We will contact you soon for matter :)
Replied February 2023
Ani
Gambling & Casinos, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Good tool for creation a Friendly atmosphere in your Company
Positive in general, everything goes well so far
PROSEasy to use, flexibility for adding/changing feautures
CONSIt’s more for junior staff, to recognize more senior staff it’s not relevant; would be nice to have a section for this purpose as well
Vendor Response
Hello, Ani! Thank you for your positive feedback. We are glad to know you are happy with Lucky Carrot. We would also love to hear more from you about the junior vs senior staff distinction, so we will be contacting you for that matter soon.
Replied May 2023
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2023
Can be used as a peer recognition platform
Peer recognition feature and redeem process.
CONSLucky carrot can improvise in engagement overall.
Vendor Response
Hi there. Thanks for the feedback. We are glad to know you like our platform. Feel free to leave a more detailed feedback on the things you like or think could be improved.
Replied May 2023
Artur
Education Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Honest review
Almost 2 years and our company really enjoys it.
PROSIt motivates us to evaluate each other and often
CONSI will be happy to attach a visa card, but if i am not mistaken that feauture is already available.
Vendor Response
Hi Artur! Thank you for the kind review. It means a lot to us that your team enjoys using Lucky Carrot in the long run. As for attaching VISA cards if you think you are still experiencing issues in that regard, feel free to contact us for better investigation. Thank you.
Replied February 2023
Emma
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Feedback
It is very easy to use. I like it idea, it helps employees for recognition.
CONSnow I don't have any idea to mention. In general I like program.
Vendor Response
Hi, Emma! Thanks for your concise and honest feedback. We are happy to know you experience with Lucky Carrot is overwhelmingly positive. Feel free to contact us in the future for any suggestions and questions you may have.
Replied May 2023
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Working with Lucky Carrot
The exciting experience with the opportunity to have team events as well.
PROSThe opportunity to appreciate the teammate.
CONSBugs(( Sometimes it doesn't work properly.
Vendor Response
Hi there! Thank you for your input. We are happy your experience with Lucky Carrot is predominantly positive. We apologize for the inconvenience experiencing bug in the system. We are actively working to make your experience as smooth as possible.
Replied February 2023
Hovhannes
Gambling & Casinos, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Great app to show support to your colleagues
Rewards are amazing, you can really exchange your carrots to valuable things!
CONSUsing it with Mobile Device, Safari or even Chrome, it is really lagging!
Vendor Response
Hi Hovhannes, Thanks a lot for your review. We'll do our best to provide a better experience on all devices. Feel free to reach out if you have other issues or need help with anything.
Replied June 2023
César
International Affairs, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Great product to recognize the team
A good tool to recognize in a global way.
PROSWe can create interaction around our values and it's really easy to recognize. The survey is really helpful and the people can have a tangible reward. Support helps whenever you need it.
CONSKeep tracking of recognition sometimes is complicated, and access to some data has to be done through the support team.
Vendor Response
Hey, Cesar. We appreciate your honest review. We appreciate you specifically mentioned the Survey tool and the responsiveness of our support. As for the data tracking, we are now working on automating the data collection and delivery to the admins in order to make it faster and more effective for you. Thank you for helping us make Lucky Carrot a better platform.
Replied May 2023
Nerses
Information Technology and Services, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Nice to have in the Company
Nice to have at the company. It is a very useful tool when you want to appreciate someone for the job he has done or for his attitude towards the job.
CONSOverall I am satisfied with the product, but they have some minor UI bugs, which should be fixed.
Vendor Response
Hello Nerses, Thank you so much for your feedback. We appreciate it a lot! Feel free to contact us for the technical issues and new features you'd like to see on our platform.
Replied June 2023
Shushanik
Information Technology and Services, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Lucky Carrot
It helps you to recognize your coworkers.
CONSSometimes the system functions not in a proper way.
Vendor Response
Hi Shushanik, Thank you so much for your feedback. We'll do our best to provide more value to our users.
Replied June 2023
Georges
Computer Software, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Carrot World!
The concept of rewarding and incentivizing colleagues for their hardwork
CONSDoesn't have lots of options to pick and the chances to get a rewards requires a high minimum treshhold
Vendor Response
Hi there, Thanks a lot for your valuable feedback. We appreciate it a lot. Let us know in case of any technical issues or suggestions. We would love to hear them.
Replied June 2023