All Culture Cloud Reviews

1-25 of 27 Reviews

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Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Great Way to Highlight Appreciation in the Workplace!

O.C. Tanner has improved employee engagement and encourages everyone to bring their best self to work, as well as to show kindness to colleagues by recognizing their everyday contributions to the company's betterment.

PROS

O.C. Tanner is an excellent way to recognize employees on multiple levels, from appreciation for everyday tasks to thank you's for completion of huge projects. It also allows employees to recognize each others' hard work and achievements!

CONS

I would love if it were a little easier to use your preferred name on this software. I know there is a way, but if it were something that was clarified on first sign in, I think it'd be neat.

Sundar

Computer Software, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Helps you acheive critical employee engagement goals

Im sharing this review after using the platform for more than 2 years. If you have a global goal, using culture cloud makes it possible to achieve them easily, right from implementation till date several aspects of execution was smooth. Every company s unique internal system and process and the appetite to change are some of the elements to be kept in mind but the OC Tanner implementation partners helped every step.

PROS

Product is easy to implement, pricing models are thoughtful,award catalogue is good, responsive customer support,global reach and complaint to several IT lawsseveral plug in features (Outlook plugin, mobile app, teams plugin)

CONS

Bills payable process can be re-engineered. communication aids can be improved.

Andrea

Airlines/Aviation, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Game Changer

My experience has been okay communication and selection are a big part of my experience

PROS

I like the options that are available to the employees.

CONS

I don't like the inability to track orders

Mahde

Chemicals, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Overall Great

PROS

Culture cloud is a great tool for employee recognition across different levels of the organization. It makes it easy to recognize others and helps suggest the reward amount. It also keeps track of all recognitions in one convenient place.

CONS

Employees are awarded points and pay income tax on those points. Because of this, I would prefer if the reward catalog point values were at or below MSRP for most items. For many products, the additional taxable income received in the form of points is above the MSRP for the product although by a small amount.

Haley

Airlines/Aviation, 10,000+ employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Impactfulness of Culture Cloud

PROS

The features that are most impactful and important is the ability to recognize our employees especially when they are going above and beyond at work. The extra incentive helps them be recognized and rewarded.

CONS

Some of the features of it need to be updated. I feel as if some of the program is outdated and this causes the program to run slower than it should be running.

Christopher

Financial Services, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Amazing product!

PROS

I like most the ease of access and the ability to acknowledge and celebrate other employees!

CONS

There isn't anything I could say that I like the least, I would say least understood would be the top rewards of the 999999 points.

Bethany

Financial Services, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Love this site for rewarding peers & myself!

PROS

The variety of options - to recognize others and to pick out rewards for myself. When I need to do some shopping, I can readily convert points to dollars at places I frequently shop.

CONS

I wish that there were Dunkin Donuts gift cards.

Juana

Hospital & Health Care, 5,001-10,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Easy to use

PROS

It is very easy to find the employees in the drop down menu

CONS

We find that employees have a hard time going back to look up their award's tracking. Not sure if this is only user error.

Alice

Health, Wellness and Fitness, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed June 2023

IT challanged physician

Less down time.

PROS

Worked pretty good. I could navigate to areas that I needed to work on faster.

CONS

Could use a little more data to make it easier for challenged beginners.

Reason for choosing Culture Cloud

Using it as a test product.

Loyda

Airlines/Aviation, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Accuracy Counts

Very good overall experience.

PROS

Very easy and thorough to use. Great for rewards.

CONS

I have not found anything unpleasant about the Culture Cloud experience.

Rafael

Consumer Goods, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2022

Umsetzung in Europa mit grossen Mängeln. Mitarbeiter-Geschenke werden unverzollt verschickt

Kundendienst unfreundlich. Das "positive" Zeichen von Mitarbeiter-Anerkennung wird so schnell zum Albtraum, denn der Mitarbeiter bleibt auf Kosten sitzen und muss viel Zeit aufwenden um am Ende eine negative Antwort vom Kundendienst zu erhalten. Unsere Firma hat die Verträge mit OC Tanner zum Glück gekündigt. Der Kontakt mit O.C. Tanner wurde gesucht, leider hat O.C. Tanner kein Interesse an einer Lösung gezeigt.

PROS

Die negativen Aspekte überwiegen die Vorteile

CONS

Mitarbeiter müssen Zollkostenrechnung (Schweiz) selbst begleichen.

Yolanda

Banking, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Culture Cloud feedback

Wonderful experience every time I use CC

PROS

All the different selections you can choose from. How you can easily find the items within your points range.

CONS

It's nothing that I don't like about Culture Cloud

susana

Hospital & Health Care, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

review

PROS

This is a great way for staff to recognize each other and continue motivating each other.

CONS

not at this point. Nothing comes to mind that needs improvement.

Sherry

Banking, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Easy to use and very convenient

Makes me feel very appreciated!

PROS

I like the ability to be recognized for the hard work I do.

CONS

Some prize choices are ones that I'd never use or not relevant.

Jason

Logistics and Supply Chain, 10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Excellent way to get your employees to be recognized

excellent experience, I had an issue getting a code but the support team quickly address the issue, very polite and supportive, excellent to my eyes

PROS

The catalog on ecard, and prices is great but overall have a culture of gratefulness is what drives Culture Cloud, and this is part of our company.

CONS

nothing, this is great! I dont see how to imporve it, maybe the delivery of certain physical cards or move all to QR code to avoid the delivery of physical gifts can be an option

Melanie

Insurance, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Employee Rewards Are Great!

great

PROS

It's easy to use and full of great gifts!

CONS

I wish it had Amazon, Targe, Walmart type gift cards

Rich

Banking, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

I love Culture Cloud

Overall, my experience with Culture Cloud has been a very positive one.

PROS

Culture Cloud is easy to use & provides a great way to give recognition to associates & managers.

CONS

More variety on eCards & gifts for redemptions would make it even better than it is now.

Sarah

Banking, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Love it

Easy to use and great way to recognize others and also enjoy a reward when your recognized yourself

PROS

Ease of use, great way to keep company morale high

CONS

There are some stores that I wish could be added to Culture Cloud

Monic

Insurance, 10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Nice Product

Very nice. The product is good. The communication is great.

PROS

The quality of the product and variety to select from.

CONS

No improvement needed. I felt everything was good.

Amy

Insurance, 5,001-10,000 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Smooth Searches

PROS

I use this with the Rewards Program at work and it's so smooth. You don't have to hunt for anything. It's all categorized wonderfully with descriptions. It makes for a stress free, enjoyable experience.

CONS

The one and only "complaint" I have is the sizes available for apparel on the Rewards Page don't always match the sizes available from the manufacturer. You find a shirt, let's say, that's a 3X & you love it. You go to order it & the largest you can get is a 2X. Not fun.

Meena

Financial Services, 1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Review

PROS

Good customer service when I had issue with my purchase

CONS

Don't have any so far. so cannot answer

mitchellr

Semiconductors, 10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Mitch's Review

Loved the choices, customer service is great and very easy to use.

PROS

That even though there was a small mix up when trying to send the egift to my email. Customer service was very helpfull and understanding.

CONS

nothing i can think of at the moment sense i enjoy the site as it is so far.

Michael

Airlines/Aviation, 10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2023

Good for feedback

Good program. I would continue using it for ease of communication.

PROS

It was easy to use and enabled them to respond to me in a timely manner.

CONS

One of my responses was acknowledged, but the information I conveyed was not updated.

Fieuy

Banking, 10,000+ employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Culture Cloud in the Changing World

Overall, it's a very good experience.

PROS

The culture cloud is very user friendly.

CONS

Didn't know about all the features available on Culture Cloud. Perhaps include a guide or a link to share the features and benefits.

Nancy

Automotive, 5,001-10,000 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

cloud Recognition

very positive

PROS

easy to track and order easy to contact the customer service in case of questions

CONS

had to call the customer service for the contract number

Showing 1 - 25 of 27 Reviews