All Culture Cloud Reviews
1-25 of 27 Reviews
Sort by
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great Way to Highlight Appreciation in the Workplace!
O.C. Tanner has improved employee engagement and encourages everyone to bring their best self to work, as well as to show kindness to colleagues by recognizing their everyday contributions to the company's betterment.
PROSO.C. Tanner is an excellent way to recognize employees on multiple levels, from appreciation for everyday tasks to thank you's for completion of huge projects. It also allows employees to recognize each others' hard work and achievements!
CONSI would love if it were a little easier to use your preferred name on this software. I know there is a way, but if it were something that was clarified on first sign in, I think it'd be neat.
Sundar
Computer Software, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Helps you acheive critical employee engagement goals
Im sharing this review after using the platform for more than 2 years. If you have a global goal, using culture cloud makes it possible to achieve them easily, right from implementation till date several aspects of execution was smooth. Every company s unique internal system and process and the appetite to change are some of the elements to be kept in mind but the OC Tanner implementation partners helped every step.
PROSProduct is easy to implement, pricing models are thoughtful,award catalogue is good, responsive customer support,global reach and complaint to several IT lawsseveral plug in features (Outlook plugin, mobile app, teams plugin)
CONSBills payable process can be re-engineered. communication aids can be improved.
Andrea
Airlines/Aviation, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Game Changer
My experience has been okay communication and selection are a big part of my experience
PROSI like the options that are available to the employees.
CONSI don't like the inability to track orders
Mahde
Chemicals, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Overall Great
Culture cloud is a great tool for employee recognition across different levels of the organization. It makes it easy to recognize others and helps suggest the reward amount. It also keeps track of all recognitions in one convenient place.
CONSEmployees are awarded points and pay income tax on those points. Because of this, I would prefer if the reward catalog point values were at or below MSRP for most items. For many products, the additional taxable income received in the form of points is above the MSRP for the product although by a small amount.
Haley
Airlines/Aviation, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Impactfulness of Culture Cloud
The features that are most impactful and important is the ability to recognize our employees especially when they are going above and beyond at work. The extra incentive helps them be recognized and rewarded.
CONSSome of the features of it need to be updated. I feel as if some of the program is outdated and this causes the program to run slower than it should be running.
Christopher
Financial Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Amazing product!
I like most the ease of access and the ability to acknowledge and celebrate other employees!
CONSThere isn't anything I could say that I like the least, I would say least understood would be the top rewards of the 999999 points.
Bethany
Financial Services, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Love this site for rewarding peers & myself!
The variety of options - to recognize others and to pick out rewards for myself. When I need to do some shopping, I can readily convert points to dollars at places I frequently shop.
CONSI wish that there were Dunkin Donuts gift cards.
Juana
Hospital & Health Care, 5,001-10,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Easy to use
It is very easy to find the employees in the drop down menu
CONSWe find that employees have a hard time going back to look up their award's tracking. Not sure if this is only user error.
Alice
Health, Wellness and Fitness, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed June 2023
IT challanged physician
Less down time.
PROSWorked pretty good. I could navigate to areas that I needed to work on faster.
CONSCould use a little more data to make it easier for challenged beginners.
Reason for choosing Culture Cloud
Using it as a test product.
Loyda
Airlines/Aviation, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Accuracy Counts
Very good overall experience.
PROSVery easy and thorough to use. Great for rewards.
CONSI have not found anything unpleasant about the Culture Cloud experience.
Rafael
Consumer Goods, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2022
Umsetzung in Europa mit grossen Mängeln. Mitarbeiter-Geschenke werden unverzollt verschickt
Kundendienst unfreundlich. Das "positive" Zeichen von Mitarbeiter-Anerkennung wird so schnell zum Albtraum, denn der Mitarbeiter bleibt auf Kosten sitzen und muss viel Zeit aufwenden um am Ende eine negative Antwort vom Kundendienst zu erhalten. Unsere Firma hat die Verträge mit OC Tanner zum Glück gekündigt. Der Kontakt mit O.C. Tanner wurde gesucht, leider hat O.C. Tanner kein Interesse an einer Lösung gezeigt.
PROSDie negativen Aspekte überwiegen die Vorteile
CONSMitarbeiter müssen Zollkostenrechnung (Schweiz) selbst begleichen.
Yolanda
Banking, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Culture Cloud feedback
Wonderful experience every time I use CC
PROSAll the different selections you can choose from. How you can easily find the items within your points range.
CONSIt's nothing that I don't like about Culture Cloud
susana
Hospital & Health Care, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
review
This is a great way for staff to recognize each other and continue motivating each other.
CONSnot at this point. Nothing comes to mind that needs improvement.
Sherry
Banking, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Easy to use and very convenient
Makes me feel very appreciated!
PROSI like the ability to be recognized for the hard work I do.
CONSSome prize choices are ones that I'd never use or not relevant.
Jason
Logistics and Supply Chain, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Excellent way to get your employees to be recognized
excellent experience, I had an issue getting a code but the support team quickly address the issue, very polite and supportive, excellent to my eyes
PROSThe catalog on ecard, and prices is great but overall have a culture of gratefulness is what drives Culture Cloud, and this is part of our company.
CONSnothing, this is great! I dont see how to imporve it, maybe the delivery of certain physical cards or move all to QR code to avoid the delivery of physical gifts can be an option
Melanie
Insurance, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Employee Rewards Are Great!
great
PROSIt's easy to use and full of great gifts!
CONSI wish it had Amazon, Targe, Walmart type gift cards
Rich
Banking, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
I love Culture Cloud
Overall, my experience with Culture Cloud has been a very positive one.
PROSCulture Cloud is easy to use & provides a great way to give recognition to associates & managers.
CONSMore variety on eCards & gifts for redemptions would make it even better than it is now.
Sarah
Banking, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Love it
Easy to use and great way to recognize others and also enjoy a reward when your recognized yourself
PROSEase of use, great way to keep company morale high
CONSThere are some stores that I wish could be added to Culture Cloud
Monic
Insurance, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Nice Product
Very nice. The product is good. The communication is great.
PROSThe quality of the product and variety to select from.
CONSNo improvement needed. I felt everything was good.
Amy
Insurance, 5,001-10,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Smooth Searches
I use this with the Rewards Program at work and it's so smooth. You don't have to hunt for anything. It's all categorized wonderfully with descriptions. It makes for a stress free, enjoyable experience.
CONSThe one and only "complaint" I have is the sizes available for apparel on the Rewards Page don't always match the sizes available from the manufacturer. You find a shirt, let's say, that's a 3X & you love it. You go to order it & the largest you can get is a 2X. Not fun.
Meena
Financial Services, 1,001-5,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Review
Good customer service when I had issue with my purchase
CONSDon't have any so far. so cannot answer
mitchellr
Semiconductors, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Mitch's Review
Loved the choices, customer service is great and very easy to use.
PROSThat even though there was a small mix up when trying to send the egift to my email. Customer service was very helpfull and understanding.
CONSnothing i can think of at the moment sense i enjoy the site as it is so far.
Michael
Airlines/Aviation, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed June 2023
Good for feedback
Good program. I would continue using it for ease of communication.
PROSIt was easy to use and enabled them to respond to me in a timely manner.
CONSOne of my responses was acknowledged, but the information I conveyed was not updated.
Fieuy
Banking, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Culture Cloud in the Changing World
Overall, it's a very good experience.
PROSThe culture cloud is very user friendly.
CONSDidn't know about all the features available on Culture Cloud. Perhaps include a guide or a link to share the features and benefits.
Nancy
Automotive, 5,001-10,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
cloud Recognition
very positive
PROSeasy to track and order easy to contact the customer service in case of questions
CONShad to call the customer service for the contract number