All OnSinch Reviews
1-25 of 41 Reviews
Sort by
Ana
Verified reviewer
Events Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Time is Money
With OnSinch now I have much less burocratic things to do to get my job done. And also the information is clear for my company and for the external staff that works for me.
CONSWe have so many features that sometimes to find what I want to change is a real challenge! :)
Reason for choosing OnSinch
Because it suits very well to our needs.
Vendor Response
Thank you for your review, Ana. It's great to know OnSinch has reduced the bureaucratic workload for you. We understand that having many features can be overwhelming, and we're working on making navigation even more intuitive. Thanks for choosing OnSinch and for your high recommendation
Replied December 2023
Paz
Entertainment, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Onsinch is the one
Amazing from start to finish, the onboarding has been very smooth. Nothing is too much bother for you guys, and we're all now starting to get our heads round it.
PROSEase of use, ergonomically intuitive, yet highly comprehensive.
CONSNo calendar view, Can't assign different rates to crew per profession thus having to set up detailed ratings.
Reason for choosing OnSinch
It had a strange way of allocating crew to locations if i remember rightly, but it was a while ago we looked at it.
Reasons for switching to OnSinch
Lasso is very limited, we were manually writing out time sheets, sending shift reminders, building jobs etc
Vendor Response
Thank you, Paz, for the high recommendation. We're thrilled that you've had an amazing start with OnSinch. We're introducing the calendar view in January and we'll make sure to let you know when it's ready.
Replied December 2023
Stanislava
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
OnSInch review
good first experience
PROSeasy to with the flow, intuitive, transparent
CONSmissed some functions, not that much flexible
Vendor Response
Stanislava, thank you for your feedback. We're glad to hear that you've found OnSinch to be intuitive and transparent. We're always working to add more functions and flexibility, and your input is vital to that process.
Replied December 2023
Jiří
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Rock Buddies OnSinch
It's user friendly, fast and everywhere you need it.
CONSI have to spend my time on it, my time is expensive.
Vendor Response
Thank you for your review, Jiří. We're glad to hear that you find OnSinch user-friendly and efficient. We understand that time is a valuable asset, we aim to make every second on our platform count for your business.
Replied January 2024
Andres
Events Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Rewiew of satisfied user
The application is simple and clear. It has significantly helped me with my work for several years now.
PROSI appreciate the most in the application the ability, as an on-site coordinator for music events with 50+ participants, to handle everything. And that from a mobile phone. From recording arrival/departure times, through individual work assignments for employees, to the subsequent completion and closure of the event. At the same time, I would highlight the simplicity of managing multiple concurrent shifts at large events. I also have the ability to manage my overall workload, check my income, and have complete information about my work in one place.
CONSThe errors I encounter while using it are mostly caused by coordinator (user) mistakes. Therefore, apart from a few technical glitches (which were promptly resolved each time), I have nothing to complain about so far.
Vendor Response
Hi Andres, it's great to hear such positive feedback from an experienced crewchief like yourself. We're thrilled that OnSinch helps you efficiently manage multiple tasks and shifts at large events. Your satisfaction with our platform's functionality and our responsive customer support is a top priority for us. Thank you for relying on OnSinch for over two years, and we look forward to continuing to support your work!
Replied December 2023
Marina
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
NextEvent srl review
It is easy to use, you can create the job description with hour and role. People can candidate themself to the shift.
PROSIt is very easy to use, hostess and [sensitive content hidden] can read all details of the job by themself. It is user friendly and can contain all the information to work
CONSNot flexible... we are waiting for 2 very important features: download the composit card in different languages and create directly the contract
Reason for choosing OnSinch
On Synch was the best choice price/quality
Reasons for switching to OnSinch
Because we need to implement new features to manage people. Before on Synch, we had only a database. Our need was to have a platform to communicate with our team, create job posting, verify presence.
Vendor Response
We value your review, Marina. It's great to hear that the ease of use of OnSinch is a significant benefit for you and your staff. Stay tuned for updates, and thank you for your trust in our software.
Replied December 2023
Robert
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Thanks Sinch
The team at Sinch have been supersonically quick in resolving any minor issues or explaining easily to us, whenever we need guidance on any system features, to date cannot fault any aspect of our collaboration with Sinch, using Sinch gives me total confidence when accepting and booking large jobs.
PROSSinch totally revolutionised our operation, i enjoy using sinch daily, our team integrate well with the system, effortless production of bookings, timesheets and invoices.
CONSThe team at Sinch have been supersonically quick in resolving any minor issues or explaining easily whenever we need guidance on any system features, to date cannot fault any aspect of our collaboration with Sinch
Reason for choosing OnSinch
Sinch was highly recommended to us by fellow companies in the events industry, the first zoom meetings and meeting the Sinch team were easy and fun, that set the tone for the whole set up and integration, and they remain an absolute pleasure to deal with
Vendor Response
Robert, your glowing review is music to our ears! We're so happy that OnSinch has improved your operations and that our team has provided you with the support you need. Knowing that you enjoy using OnSinch every day is the best feedback we could hope for. Thank you!
Replied December 2023
Hannes
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great software for a crewing company
Great team to work with with nice people. Work nice for our type of business (events).
PROSIt covers everything needed to run a crew company in an automated and complete way.
CONSUser interface and experience could be a bit easier / straightforward.
Vendor Response
We're grateful for your positive review, Hannes. It's fantastic to hear that OnSinch fully supports your company's operations. We appreciate your feedback on the interface and are committed to enhancing the user experience. Thanks for the top recommendation!
Replied December 2023
Jakub
Events Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
OnSinch - What else?
To be honest, I cant really imagine not using OnSinch anymore.
PROSEasy to use yet really powerful tool. Everything you need in one place, integrated all together.
CONSCant really think of anything. Most issues I had was on old version and fixed in upgrade.
Vendor Response
Thank you, Jakub, for such positive feedback. It's great to hear that OnSinch has become an indispensable part of your workflow and we're glad the upgrades have improved your experience.
Replied January 2024
Dorian
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
OnSinch - a perfect tool for all your events crewing & planning services
The ease of use, the implementation, the UI for the platform. Everything just works so wonderfully well.
CONSNot applicable. Great tool for events crew planning.
Vendor Response
Thank you, Dorian, for your glowing recommendation. It's great to hear that OnSinch is the perfect tool for your event crewing and planning needs. Your appreciation for the user interface and functionality is a testament to our team's efforts. We look forward to our continued partnership!
Replied December 2023
Patryk
Events Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
OnSinch has changed our lives
Having such a versatile and easy-to-use tool has allowed the whole company to focus on specific objectives. We have more time to train people, find clients, etc. It is this versatility, working in the full spectrum of the light we see, that allows for excellent management of both the entire office team and employees in the field.
PROSAn all in one product, despite such incredible versatility every aspect is catered for.
CONSI can't think of anything, it's a really successful product
Vendor Response
Patryk, it's wonderful to hear that OnSinch has made such a positive impact on your company. We're honoured by your perfect score and proud to offer an all-in-one product that meets your diverse needs. Thank you for your trust and high recommendation!
Replied December 2023
Lucie
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Sinch for non-profits
Sinch is a great tool, quick, intuitive, and easy to set up, manage, and use. It helps greatly to manage especially larger amounts of people/projects.
PROSSinch is super easy and quick to setup and very intuitive for users to work with. Especially with crisis situation it helped us efficiently manage thousands of people. On the other side, it offers complex functionalities and provides all information and tools for end-to-end workers/volunteer management.
CONSThe payroll module was not possible to implement additionally after the main instance runs. The database import can be done only once, any after-imports need to be manual in order not to rewrite the existing data.
Vendor Response
We're grateful for your review, Lucie. It's encouraging to hear how OnSinch aids in managing your non-profit's extensive needs. We acknowledge the points you've raised about payroll integration and database imports and we seek to address these. We value your feedback as we continue to develop OnSinch.
Replied December 2023
Ivana
Staffing and Recruiting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Satisfied customer, highly recomended
I like the most its simplicity, it covers all our needs as a stuffing agency, the customer service is great!
CONSI have nothing I can complain about. Maybe I would avoid upgrades after I already get used to something. But it is development, new customers are probably happy about it.
Reason for choosing OnSinch
It was the only option, other products did not meet our requirements.
Vendor Response
Hi Ivana, we're delighted to hear such positive feedback from a satisfied customer in the staffing and recruiting industry. Knowing that OnSinch seamlessly covers all your needs and that our customer service meets your expectations is wonderful to hear. Thank you for your recommendation!
Replied December 2023
Patricie
Music, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Absolute satisfaction
OnSinch is an application designed for companies that are responsible for multiple employees and need to place them efficiently and effectively. It saves time not only for admins/coordinators but also for the employees themselves. Behind the application are qualified staff, willing to help at any time and solve any difficult problem.
CONSFrom my position, I don't see a problem that needs to be faulted.
Vendor Response
Hi Patricie, your high praise means a lot to us. We're delighted that OnSinch effectively supports your music industry needs. Thank you for your trust in us!
Replied December 2023
Matous
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Volunteer usage
OnSinch is really good for use. Most likely every three days im using this platform for schedule my volunteers for their jobs. This tool is absolutely necessary for my work!
CONSNothing that i could say. Every part is good or try to be. I cant compare to other platform like this.
Vendor Response
Hi Matous, we're grateful for your high praise. It's wonderful to hear that OnSinch is seamlessly integrating into your routine to manage volunteers. Your satisfaction is our priority, and we appreciate you sharing your experience. Thanks for choosing OnSinch for your non-profit!
Replied December 2023
Shea
Events Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Hundred Strong
Our experience with OnSinch has been a pleasure and we are extremely grateful for the role it plays in our growth.
PROSHundred Strong cannot express our gratitude towards the OnSinch and it's people more, it is extremely crucial towards our success. The systems efficiency and simplicity whilst covering all the bases makes it the perfect tool for our needs.
CONSNothing we have disliked thus far with the system!
Vendor Response
Thank you, Shea, for such a glowing review! It's fantastic to hear that OnSinch has become an integral tool for Hundred Strong, meeting all your needs with its simplicity and efficiency. We’re committed to continuing to provide a system that supports your success.
Replied December 2023
Carlos
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Onsinch or nothing
Exceptional. Eloquence would not be the same without OnSinch.
PROSA wide variety of features and those small details that make the app surprisingly better every time.
CONSMissing features: geolocation, push notifications, integration with whatsapp business.
Vendor Response
Hi Carlos, thanks for the high praise! It's rewarding to know that our attention to detail makes a significant difference. We appreciate your suggestions for new features and are actively exploring ways to incorporate them to make OnSinch even better.
Replied December 2023
Laura
Consumer Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2023
Thankful
Invoices, quotes and dashboards are very good parts of it.Also emails and sms to crew
CONSit doesn´t adapt to the social security spanish law, therefore our crew costs doesnt calculate 40% of social security costs
Vendor Response
Thank you for your review, Laura. It's wonderful to hear that our communication features are serving you well. We understand the need for compliance with Spanish social security laws and are exploring solutions for this. Your input is crucial to our continuous improvement.
Replied December 2023
Wojciech
Staffing and Recruiting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
More than expected
Once you start using it, you dont want to use anything else.
PROSAbility to forget about excel sheets in case of staff scheduling.
CONSInvoicing feature could be better, but is not very bad.
Vendor Response
Wojciech, we're overjoyed to know OnSinch has exceeded your expectations, especially in streamlining staff scheduling. We take your comments on the invoicing feature seriously and are dedicated to enhancing it further. Thank you for trusting us and for your strong recommendation.
Replied January 2024
Javier
Events Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
lo mejor para las empresas
La facilidad para poder trabajar y todo al alcance de la mano
CONSTodo está bastante bien para lo que había utilizado en otras ocasiones
Vendor Response
Javier, estamos encantados de recibir una recomendación tan alta. Nos complace que encuentres facilidad y utilidad en OnSinch. ¡Gracias por compartir tu experiencia positiva y por tu apoyo continuo!
Replied December 2023
Marie
Civic & Social Organization, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Very usefull
suits best, great customer support, saves time
CONScoudn't think of anything at this moment
Vendor Response
Thank you for your review, Marie. We're delighted to hear that OnSinch has been a useful tool for your civic organization. Saving time for our users is our goal, and we're happy to have achieved this with you. Thank you for your support!
Replied December 2023
Miguel Marcelo
Events Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Muy buena aplicacion de gestion de personal y clientes
experiencia muy positiva
PROSla facilidad de uso y multiples opciones
CONSintegracion de otras app en la plataforma
Vendor Response
Miguel, estamos encantados con tu calificación de 10/10. ¡Gracias por confiar en OnSinch durante más de dos años!
Replied December 2023
Aleksandra
Human Resources, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Opinion from BWS
-dont get bug ;) -customer help- always on deck -easy to learn software
CONS-visually -> not so attractive -problems with adding colors, images in CMS system -our sms box often get freeze
Vendor Response
Aleksandra, we appreciate you taking the time to review OnSinch. Rest assured, we are working on improving the interface aesthetics and the SMS functionality to address these concerns.
Replied January 2024
Bartlomiej
Staffing and Recruiting, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2023
Good software for employees management
The most I like the easy access for adding tasks, orders, issuing invoices.
CONSIn tree builder i can't add group factor - only by clicking single positions
Vendor Response
Thank you for your positive remarks on OnSinch's employee management capabilities. Your feedback on the tree builder has been noted, and we're work to improve this feature to meet our users' needs.
Replied January 2024
Radek
Entertainment, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Easy to use
What I like the most is that everyting is so easy. I am able to do all office activities much faster.
CONSI havent recognized any bad things in app.
Vendor Response
Hi Radek, knowing that you can manage all your office activities faster with OnSinch is exactly what we strive for. Thank you for the high recommendation!
Replied December 2023