Razorpay

RATING:

3.8

(90)

About Razorpay

Razorpay is a cloud-based solution designed to help midsize and large businesses process payments through vendor payouts and payment gateways. It allows managers to handle finances, generate custom reports and automate workflows via a unified platform. The application offers a variety of features such as debit or credit card processing, feature-filled checkout, mobile payments, recurring billing, online onboarding, analytics and more. Professionals can use the application to accept international and domestic payments and generate online receipts. Pricing is available on request and support is extended via phone, email and other online measures.

Razorpay Pricing

1.8% per Transaction

Free trial: 

Available

Free version: 

Available

Razorpay payments

Razorpay Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3

Value for money

3.5

Functionality

4

Most Helpful Reviews for Razorpay

1 - 5 of 90 Reviews

User Profile

Siddharth

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Razorpay is the future of payment gateway

recipe payment gateway help us a lot with collecting a payments from different lines events from even domestic and international clients will face in English show there is a life that option and the customer care executive clear our doubt in minutes. also the charges of this payment gateway are very lower compared to any other way payment gateways.

PROS

Razorpay is the most easiest and modern way to collect payments from clients and people because it includes each and every types of payment mode such as UPI , debit card, credit card, bank transfer, cheque transfer etc. We can create smart pages which looks very professional and really smart. Payment settled easily and in a hassle free manner. Also the integration is very easy to set up with our website and applications. Highly recommended.

CONS

Using it for years but didn't have any issues with this payment gateway but I will recommend to make the Android app more user-friendly.

Reasons for switching to Razorpay

The payment gateway charges were very higher.

Akash

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2022

Razor Pay The Best Payment Gateway for Small and Mid Size Business

Really Great experience, satisfied fully with their service. I suggest Razor pay as best payment solution for small and midsize firms.

PROS

Accepting payments through all online modes including foreign Currency and Provide Well drafted reports and email notifications to clients. payment reminders for timely collection in case of credit sales.

CONS

Pricing in case of UPI and Rupay Cards are higher against compared to other payment gateproviders like Paytm, Paykun, CC Avenue.

Reason for choosing Razorpay

Cahfree Doesn't supports Credit Cards, Paytm Requires GST Number to avail Paytm Business solution which is not required in case of service industry, CCavenue having annual maintenance fees which is not payable in case of razorpay account.

Reasons for switching to Razorpay

paykun having Transactions failures compared with Paytm and Razorpay gateway, many time clients cant pay via credit card over Paykun payment gateway.

Cosme

Food Production, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed November 2023

Horrid experience. The most horrible company

Horrible. Won't recommend them. They don't respond, when yiu finally get to them they say they opened a customer service ticket but don't. Nothing shows up. Never helpful in any way

PROS

The software is ok. Charges are high but it's relatively ok to use.

CONS

No customer support. Select accounts are given chat options and is disabled as soon as you chat with them more than 2-3 times.

User Profile

MD Abu

Verified reviewer

Education Management, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Razorpay is the fastest & easiest payment gateway solution

Razorpay has been amazing payment support for our institution.

PROS

The software has got a clean & easy UI. Anyone can integrate Razor's payment solution without any prior knowledge. It accepts almost all the debit/ credit cards globally & charges a few as a fee.

CONS

It rejects many international cards & they should make the payment method more simple. It will be great if they improve their customer support.

Reasons for switching to Razorpay

Easy & faster payment with comparative less fees.

Sachin

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Top payment gateway for collecting online payments

We have been using Razorpay for many of our e-commerce clients who are having either WooCommerce or Shopify-based stores and it has been a great experience working with Razorpay. The integration of Razorpay on any software is super easy as it has got all the documentation and ready-to-use plugins. The availability of multiple payment methods makes it more flexible for online payments. Custom Payment Pages offered by Razorpay is one of its key highlights as we can list the details of our products and services on the payment page and collect payments for the same. Overall, it is a great product that you can choose for your online store.

PROS

Razorpay is currently the most popular payment gateway among the e-commerce community in India. as it offers multiple payment methods and flexibility to pay using mobile payment applications. We can integrate this payment gateway on any shopping website or CRM software or can just use it for sending payment links to our customers. The best part is it allows the business to design payment pages where we can list our services and collect payment for that. The customer support of Razorpay is also great as they offer a dedicated relationship manager for every account which helps to sort out payment issues quickly.

CONS

Razorpay has got all features loaded that an e-commerce business requires to collect online payments but there is always scope for improvement in the payment processing industry. Thee-commerce business owners require a high payment success rate which Razorpay should work on.