All CenterPoint Accounting Reviews
1-13 of 13 Reviews
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Jeanne
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
great product
na
PROSThe ease of using the program, and the support staff is awesome.
CONSWhat we pay for the program and the support I wish the training classes were less expensive. We have a large inventory, wish the inventory could hold more data.
Reason for choosing CenterPoint Accounting
Like the ease of using the program.
Reasons for switching to CenterPoint Accounting
could not hold our inventory, the program kept crashing.
Vendor Response
Jeanne, thank you so very much for this wonderful review! I will pass on all of your comments to the Red Wing Software team. We so appreciate you! Stephanie, Red Wing Software
Replied July 2023
Justin
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Accounting Made Simple
I can always rely on CenterPoint Accounting. It's always ready, always right, and the very best part about it is its ability to be easily understood by all. Since we've launched CenterPoint Accounting, departments throughout our organization have a better understanding and grasp on the all important revenue and expenses happening within our departments.
PROSCenterPoint Accounting makes life simple, for all staff in all departments. It simplifies the accounting experience for all that may not be the most proficient when it comes to numbers. The best feature of CenterPoint Accounting is its ability to quickly and accurately calculate the numbers we need to know on a constant basis, and allowing us to view or export exactly as we need. Accounting can be difficult; CenterPoint Accounting makes it simple.
CONSThere are no features I like or dislike about the product. It is seamless to use and straightforward.
Vendor Response
WOW!! Justin, thank you so very much for your wonderful review of CenterPoint Accounting. We appreciate the time you took to write this, and we are so glad to have you as a Red Wing Software customer!
Replied January 2019
Pat
Farming, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2017
Don't! Just don't purchase it!
I like when it is not interfered with so that I can operate it as it was designed. When functioning, it gave an overall good picture of our company and was somewhat easy to use.
CONSAfter purchasing the Center Point version 9, we used it just fine for a couple years. Red Wing then put a 30 Day Trial on the program to try and get customers to update. We did not need to update, but once the Trial was put on our computer, it TOTALLY messed it up. After calls to the company, they first said that they did not know why the Trial messed it up. They later said it was just something within our computer. After paying hundreds of dollars to a computer company to get it back up and running, the repair company said it was the Trial that messed it all up. I really want to keep others from experiencing the huge mess we have had the last 6 weeks by warning others not to purchase from this company. It would have been so very simple for Red Wing to just send by mail or e-mail notice of a new version without totally infecting the system that we had purchased from them. Each time I called, their answer was just to upgrade.
Vendor Response
Pat, I am very sorry to hear about the problems you¿ve been having. Red Wing Software never forces users to upgrade to a new version. New versions are made available to customers on a Customer Care Membership Plan. Red Wing Software prides itself on high level personalized customer support with many attractive customer support plans that include support and updates to your software. With ever changing technology, computers are regularly changing and it creates unintended circumstances for older versions of software, and it seems, in this case, a change on your system caused such a circumstance. Of course, we have no way to guarantee old versions of our software will work flawlessly when other changes take place on your system. We value you as a Red Wing Software customer and invite you to call us so we can resolve your issue.
Replied November 2017
Beth
Oil & Energy, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
.
Integration with GrainTrac because we have a significant amount of daily activity in GraintTrac.
CONSCannot format and generate financial statements in a custom format.
Reasons for switching to CenterPoint Accounting
CP is the updated version of TP and we do not have another option to integrate with GrainTrac
Vendor Response
Hi Beth, thank you so much for your review. CenterPoint does allow for custom financial reports and statements, and you can even save reports for future use. Email support@redwingsoftware.com to learn more!
Replied June 2023
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2018
Easy to use.
I used this product for many years, and the upgrades over the years have stayed up with the needs of our construction company.
CONSThere was a gap of upgrades, and we had to use a different software in between. We have since changed, but it was a great software for the time that we used it.
Vendor Response
Thank you so much for your review!! We appreciate your comments.
Replied July 2018
Diane
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2016
Frustrated
Migration did not go well, support person handling the migration basically told me that it was my problem I would need to go back thru all of the 10 years plus and figure out what went wrong since it was something in the tables behind the scenes. My Salesperson called to see how it was going and gave me another name in support that could possibly be more help because he didn't want me to just throw in the towel on the whole migration, which I was close to doing.
PROSStill working on manually putting information in, will have to let you know if I ever complete this what the positives are right now just frustrated with the whole thing.
CONSRedwing has made some drastic changes from what I am use to so I am not sure if there are any positives at this point.
Vendor Response
Diane, thank you for your review, and I am very sorry to hear about the data migration issues. I've done a little research and found there was a problem with the data, so the team migrated again with master files only, and they understood the database was clean and ready to move forward with. If you are still experiencing problems, please do call support and we will work with you to get the issues fixed. Thank you. Stephanie Elsen, Red Wing Software
Replied July 2016
Michael
Machinery, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Excellent Customer Service and Support!
Overall, the CenterPoint Software brings value to our company, and I would recommend it for someone who has a small company.
PROSThe Customer Service, Support Team and Sales Team are all excellent! I can make a call and speak with someone right away without either being placed on hold for long periods or being transferred multiple times. The teams are knowledgeable and if they are unsure, they will research and get right back with you. The software is fairly easy to navigate with many options.
CONSThe software can be very slow at times. The reporting is pretty good, but could be better.
Vendor Response
Thanks so much for your review, Michael! Great to hear about your excellent experience with the support team. We strive for that! I suggest working with support regarding the speed issue as well, and they can offer suggestions for improvements. Thanks for being a Red Wing Software customer! Stephanie Elsen, Red Wing Software
Replied September 2018
Ragena
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed September 2018
Ok Product, Less than Ok Customer Service
It's an ok product. I will defiantly be looking for something different to use. Customer service is usually just ok, they tend to not listen to what I'm asking & then do what they want anyways, they do however show me some short cuts within the program. I also wish they did training in other states, some business can not afford to send their office help away for training for 3-4 days (depending on drive time).
PROSI like the drill down feature on the reports
CONSYou can not customize the reports like I would like & was told when reviewing the product to purchase.
Vendor Response
Thank you for your review, Ragena. I am sorry to hear your experience was not as expected. We do expect and typically receive excellent support from our support team. Also, we do offer extensive online training, which more customers are turning to, as it saves on travel time and costs. If there is any way I can help, please let me know. Stephanie Elsen, Red Wing Software
Replied September 2018
Kelly
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
CenterPoint Accounting makes your job easier!
The customer service at CenterPoint Accounting is amazing! Your call is answered by a person not a machine and they are friendly and genuinely seem to want to fix whatever issue you are having or answer any questions that you may have. The software is easy to learn and self explanatory.
CONSI can't think of anything negative regarding the vendor or product. The only suggestion i have is to incorporate a report writing program where users can pull in what information they want to show on a report.
Sharon
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed June 2013
Best software that happened to us
I would recommend this system to anyone who is looking for a great dependable accounting system.
PROSVery easy to learn, great support team & great training seminars. We went from a system where we had to figure our 6 month financial by hand to one that gave us any kind of report we want.
CONSI can't think of any cons. Since they upgraded the system to give you an option of closing the whole program or not, I don't have any problems with it.
Elizabeth
Used free trial
OVERALL RATING:
3
EASE OF USE
2
CUSTOMER SUPPORT
4
Reviewed May 2013
Centerpoint after using Champion for 16 years
It's generally a good program, but needs some tweaking. Some parts of it are absolutely NOT intuitive. Lots of versatility and capacity. Maybe too much capacity for our small office.
PROSCan have several screens open at once. Being able to check off bills to pay rather than having to type them in. Payroll is easier, quicker. Can pay bills with credit cards much more easily. Drill-down capability makes it easy to edit (couldn't do with Champion).
CONSTrying to migrate from Champion was a disaster; finally just migrated vendors, customers, and employees, as all the data got corrupted somehow. And it took weeks of trying. Disappointed with "time sheets" in payroll because they don't work with overtime; makes them useless for me. Champion let me print payables journal as of any date; not so in Centerpoint. Too many spots where you can click things to find information, but no such indication on screen; just have to know it. Too many places you have to set defaults for the same thing (such as terms for customer payments). Can't get just a simple check register -- has to include customers.
Jada
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2014
Everyone should use this!
Our previous software was doing away with payroll which put us into high gear on finding another. We thought how nice it would be to have accounting and payroll all in one oppose to two separate. Our boss waited until the last moment in giving us an ok to purchase. Although RedWing was unable to upload our data due to our server, they were very helpful in assisting us with the setup. We absolutely love this program. It is so simple and easy to use. With just a click of the mouse you can filter anything. I am so glad this is a program with accounting and payroll all in one. It makes coming to work more enjoyable and the boss is pleased that we are more efficient. Taking the training classes also helped understand more of this softwares capabilities. RedWing associates are so nice and helpful even when you don't understand, they can remote in and show you then and there. This is a great program that I wish every business used!
Vendor Response
Wow, thanks so much Jada for this great review of CenterPoint Accounting Software! Great to hear you were able to make use of our services and all of the features CenterPoint has to offer. We sure appreciate your time to write this review, and we appreciate having you as a customer!
Replied August 2014
KRIS
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2013
CENTER POINT ACCOUNTING REVIEW
I RECOMMEND THE SOFTWARE
PROSI LIKE THE DRILL DOWN FEATURE ANE EASE OF CORRECTING TRANSACTIONS. I LIKE THE REPORTING OPTIONS ALSO. YOU CAN CUSTOMIZE EACH REPORT
CONSYOU HAVE TO HAVE A VENDOR FOR EVERY TRANSACTION