Really easy to use and manage. You can type any information you want to keep under control and it’s really helpful

Sometimes was a little bit slow to access from the phone app. It didn’t display all the info that you can easily access from the laptop

Overall a really happy user, there are some minor irritations but nothing that would make me look elsewhere, and the excellent customer support and frequent updates are especially gratifying.

For the most part it is easy and intuitive to use. It's easy to create and to edit shifts, customise with colours/shift names, it alerts colleagues immediately when shifts have changed. The app is great for a visual snapshot of published shifts that all users can access. If there are ever any issues, there is always someone on the live chat who can help straight away, and although I've only used this help service approx 3-4 times in the entire time I've been a rotageek user, they have always been exceptionally helpful and resolved my issue/answered my question immediately. I have no basis for comparison but I'd have no reason to want to try different software, I'm a happy user and it often gets minor updates which only improve the experience.

It's sometimes a little glitchy, eg when deleting a shift to enter a new one it sometimes takes time before it will let you enter a new one (whereas editing works immediately), although this could be poor Internet connection. An 'undo' button would be a useful addition as I occasionally move a shift by accident and can't work out where I moved it from! But aside from this, the worst thing is that it's sometimes a bit slow to get going.

No overall problems just the older versions were more user friendly, more efficient as could get rotas done in a much quicker time and easier to use.

Its great that we can notify our colleagues immediately of any shift changes and that it saves the use of a diary or having to write all of the shifts down. Paperless is always good too

The first version we were using was much more user friendly and easy to use. The new version is too easy to make mistakes.

My overall experience with rota geek is really good and I would recommend people to use it all the time

It's very easy to navigate and it's clear on how it displays scheduling for all staff members. It helps as it's a clear indicator or who had paid holiday, sick leave etc and helps me work out exactly what hours everyone has worked so I can complete payroll correctly. The app is convenient to have downloaded and makes applying for holiday requests quick and simple. All staff will get notifications about any and all changes to their timetable as well. It shows using colour sections the difference between the type of shifts and lengths making it easy to see and understand even with a quick glance.

There should be features added such as important message notifications that can be written and provided to all staff members so they can have an electronic format no matter what goes on.

Although my company provided training on how to use Rotageek I can honestly say it is not needed as the day to day useage is really intuitive. The customer support that I've had to use in the rare occurance was extremely fast and effective. The mobile app is great for my entire team and the leave tracking makes light work of an important part of the work life balance in my business.

I feel like there is so much more to the software I havent dug deep in to yet so Im sure any problems or wants for me might already be there waiting.