All symplr Workforce Reviews

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Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Easy organization

PROS

This software is easy to use and very easy to learn or teach. Custom service is very knowledgeable when issues arise and they solve problems quickly.

CONS

I like everything about this software itself, I just don’t like to combine it with the other systems our hospital uses as it is hard to switch between them sometimes.

Ashley

Hospital & Health Care, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Easy to navigate!

PROS

It's what we use for our payroll and PTO. I like how it's easy to use and you can see all the days you requested off and how much PTO you have left. Shows the accrual rates of your PTO which is helpful. All I have to do is click one button to sign off on my time sheets.

CONS

There is nothing I don't like about it. Our company switched from using a different platform and this one has been a lot easier to navigate!

Elisabeth

Medical Practice, 201-500 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

FUNCTIONALITY

1

Reviewed May 2018

Total Junk

If you're going to design a system that sporadically has many users, you need to build it with enough server support.

PROS

Scheduling from home is nice. Being able to access my schedule from almost anywhere is also nice.

CONS

Doesn't work when needed. Most of the nurses at the hospital put their schedule in at 7 am on a certain Monday. We aren't even a large hospital and more often than not, the scheduler doesn't work. We get errors like "The requested service is temporarily unavailable. It is either overloaded or under maintenance. Please try later." or "Unable to load user." or "Unable to load (put just about anything here)" or "Waiting for response from server ."

Jody

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2022

Scheduling on the go

Overall really like the product and would recommend.

PROS

The software is both user-friendly and has an excellent app or on the go access. The data management, employee information and license review works well and reduces administrative time.

CONS

Some of the reports are tricky to pull up and cumbersome to read.

Chad

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2017

Overall a good product

PROS

GE's Customer Service is outstanding. Response time is very good. Overall, the program does what it is meant to do effectively. Fairly easy to customize to employer specifics as well.

CONS

Overall feel of the program seems outdated. GE has updated the platform but still seems like it is more of a quick fix rather than an improvement.

ROSEMARY

Medical Practice, 10,000+ employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

SUPER CENTRICITY

PROS

GREAT PROGRAM! THIS PROGRAM HAS FUNCTIONS THAT MAKE IT VERY EASY TO DO THE WORK YOU NEED AT EASE! CONTROL BUTTONS ARE A GREAT FEATURE!

CONS

THE CONS ABOUT THIS PROGRAM IS THE QUICK KEYS CAN BE BETTER SET UP SO THAT YOU GET MORE USE OUT OF THEM.

Morgan

Medical Practice, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Centricity Review

PROS

I like that it’s user friendly and easy to use. I like that we can build an outside software and patients’ medical information migrates well between both softwares.

CONS

At this time I can’t think of a con. I love centricity.

James

Medical Practice, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2018

Absolutely a total clunker if a program, and is like something from the 1980’s. Incredibly user unfriendly and obtuse. In no circumstances would I recommend this terrible product to anyone!

Avoid at all cost, unless you currently enjoy playing Pac-Man on your 386.

PROS

It brings back feelings of nostalgia for dial-up Internet and “Pong.” I wish it could be displayed on a monochrome monitor to complete the user experience.

CONS

Calandar starts off in March 2016, requiring time-wasting steps to reach a current schedule. Appalling user un-friendly, with a decidedly outmoded and clunky operating style. The absolute worst support U have seen for any current software system.

Anonymous

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2018

Easy to use

PROS

I like that the software is straightforward and simple to use. It is no frills but accomplishes everything you want a scheduling software to accomplish. I mainly use it for requesting time off, keeping track of my schedule and tracking benefits like PTO.

CONS

I feel like you kind of have to search a bit to find what you want and the layout could really use an update. It's not organized well so I find my self always searching for what I want.

Dan

Hospital & Health Care, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Transparent time tracking tool

PROS

It allows for a breakdown of different types of time being logged (on call, normal, overtime, etc). Users can enter PTO and it will automatically deduct from PTO system.

CONS

Adding multiple dates and once is not he the most intuitive feature.

Claudine

Hospital & Health Care, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2022

Easy to use Time & Attendance

I find it easy to use for both colleagues and managers.

PROS

I like that the colleagues can take a bigger role in their timecards

CONS

So far, I have not run into any problems.

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