All Thankbox Reviews

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Anonymous

10,000+ employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Seamless process

Seamless!

PROS

It is easy to use, intuitive and great to look at. I found created the product and sharing it to be very easy. I love how easy it is to go back to the Thankbox and the way you can track it. It looks reliable and gains the trust of users easily. This has made my whip round and messages for a colleague that is leaving easier than before.

CONS

Nothing, I do not have any negatives on this.

Laura

Research, 1,001-5,000 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed May 2021

Making it easier to make special occasions for our virtual team

Thankbox is very easy to use, easy to set up and offers a way to collect money for colleagues leaving/birthdays/ baby shower presents. The card gives you a link to forward on to colleagues for them to write their messages, share their photographs or make a contribution to a present. This has made it so much easier mark special occasions for our team.

PROS

it's easy to use, it runs on work computers, it's easy to share and simple for colleagues to understand what to do. The collection aspect is a big bonus.

CONS

it's very expensive compared to other similar websites- especially having to pay for "premium" to unlock a pretty background for the card. The range of card choices is poor- other websites have more range. With this range of cards and at this price I will not use this product when my office is not virtual- the cost doesn't offset the convenience but it's OK for now. Pricing structure is unclear- you have to commit quite a bit of time and energy before you get the price shown which did feel a bit scammy. Better transparency around prices, more choice of designs and make it easier to know when the card will send. the schedule button is quite small and this is a different feature to all the other websites that do a similar thing- this makes it less user friendly and easier to not actually send the card!

Reasons for switching to Thankbox

The option for a money collection but I do not prefer this service due to a lack of choices

Elaine

Government Administration, 5,001-10,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

FUNCTIONALITY

3

Reviewed June 2021

Expensive for what it is

First, and probably last time using it.

PROS

Easy to use to write a message and leave an image.

CONS

Had to search for how it worked. Expensive for what it is.

Wendy

Writing and Editing, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2021

Thankbox -- Thank You Notes for a New Generation

Say we dine out at a featured restaurant. Within a week of our visit, I create a Thankbox Thank You Note to the PR rep and/or restaurant manager. Then, I send it to each member of my staff -- we're at two locations. They add a personal note/sentiment. I pull all of their notes into the master and e-mail to the recipient. So much more efficient than passing around a paper card -- I'd have to mail a physical card to our second location. Then, I'd have to wait for it to be returned to me...and THEN I can drop it in the mail to the recipient (s). With Thankbox, I can have an electronic note created, signed by all appropriate team members, and sent to my intended recipient in ONE DAY!

PROS

I love how easy it is to create Thank You Notes and have the entire staff -- at two locations -- add a personal note. Larger companies likely use this software to send Birthdays, Retirement, Anniversary congratulations to staff. However, for my very small business? We use this to send an electronic e-mail to every vendor we work with. For travel or dining out features, we send thank you's to PR reps, hotel and restaurant managers, etc. These days, the art of saying thank you is dying out. We choose to keep it going, and Thankbox makes is super simple thanks to a wide range of templates. For not much time on my part, I guild great goodwill with my hospitality contacts!

CONS

The templates are quite simple and casual -- would LOVE to see options for professional/business notes.

Reason for choosing Thankbox

N/A

Lucy

Professional Training & Coaching, 1 employee

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2021

Really impressed by this product

PROS

I'm really impressed, having set up and sent two Thankbox cards so far. The admin process was really easy and intuitive, and I got lots of positive feedback from people who signed the card as well. I liked that the recipient of the card gets to choose their own gift card. The whole concept was a great fit for us during COVID-19 lockdown as it made it easy to share a card and a collection virtually.

CONS

A few people couldn't sign the card using their usual browser (Internet Explorer) which is understandable given that it's a browser that's on the way out, but a shame for me as I work in local government and a lot of people still only use IE. One feature I'd love to see is the ability to send to more than one email address at once, so I could send to someone's work and personal email, or to two people if I was creating a card for a couple.

Reason for choosing Thankbox

Many alternatives prioritised either signing a virtual card or contributing to a collection, and some didn't allow one without the other. I wanted to share a good-looking and easy to use virtual card with an option to contribute to a collection without making it mandatory or seeming to be mandatory, which felt quite heavy-handed in today's climate.

Laura

Legal Services, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Thankbox is a fun and creative way to show your group cares!

Thankbox is a creative way to convey messages from people in varying locations to one recipient and show people they are appreciated. I was so pleased to find this software and will definitely use it again in the future.

PROS

Simple and easy to use, contributors could express themselves to the recipient in a fun and meaningful way (through pictures, videos, gifs) from their computer. The many themes to pick from were a plus. For businesses, this is a great way to celebrate an individual but not take a bunch of time during a meeting with awkward silence waiting for someone to comment. In a pandemic, no one had to individually purchase cards/gift cards and mail them (or lick envelopes) which was great too!

CONS

The only issue is for people not techno-savy, who don't understand how to grab a gif, make a video of themselves, or upload files, some general instructions might be helpful. Adding the extra content (videos, etc) helped break up the page of messages and made the card more vibrant.

Richard

Health, Wellness and Fitness, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed February 2021

Simple and Fun way of sending best wishes

I think this is a great product and will continue to use it as I think remote thank yous/occasions are here to stay.

PROS

Having a way to send a group thank you in a fully remote world is so useful. The gif support is such a great feature as in many of the places I have been, communication is often by the power of gif. Being able to "say it with gif" is both fun and practical!

CONS

As a contributor to a card, I would have liked to have more feedback as to when the recipient opened it. The equivalent of seeing a person chuckle at your carefully crafted message in a physical card.

Dave

Automotive, 5,001-10,000 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Fantastic way to easily send a virtual gift and card from lots of people

Easy to create, use and to share with lots of people. Which is what you are after when sending a group card.

PROS

Thankbox made the whole process of sending a virtual retirement card and gift card extremely easy. From account set up to creating the personalised page for people to leave their messages was a very simple process. People were also able to leave text messages, include a photo or even upload a video message along with leaving a financial gift which was sent as a gift card. I can highly recommending Thankbox for sending virtual cards when you are not able to physically get in touch with people to sign a card or make a gift donation.

CONS

As an invited person, they were only able to see 5 messages and not all of them.

Reason for choosing Thankbox

The ability to upload photos, video and for people to be able to gift the recipient was an excellent combination and good value for money.

Anonymous

1,001-5,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Best way to share memories and photos on someone’s bday

Fantastic idea, many thanks!

PROS

Easy to understand, also for „older generations“

CONS

Maybe it would be beneficial if the card could still be amended after the recipient has read it as there are always last minute entries. But you did inform about this, so it’s not too bad and rather people’s fault for entering too late or me as buyer releasing the card too early.

Anonymous

1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Thankbox made it easy to organize a virtual card for a colleague

It made it easy to include a lot more people to contribute to the ecard. Nobody had to sign in or log in. They just clicked on the link and boom.. you see the card and can write..

PROS

The ease of use and the ability to write a note and add a gif. The ability to just send the link to the ecard to multiple people also made it easy to share.. and get a contribution to the ecard.

CONS

The only thing I didn't like was that once the card is sent out, you can no longer have anyone contribute. Because sometime people are busy and don't get a chance to provide a contribution on time. So I delayed sending out the ecard by a day to give everyone a chance to contribute.

Emese

Education Management, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Perfect to replace company cards and collections for colleagues.

Very easy to set up and use, can't fault it at all.

PROS

Thankkbox was very easy and quick to set up. Colleagues found it very easy to use and liked the instant email confirming their message and payment added to the box, as well as the email telling them when the box was sent to the recipient, including the total amount raised. I, as the administrator of the box, found it very useful to be kept updated about how many people have posted a message and the reminders about how much time there is left before the box is sent to the recipient, so I could time prompts to colleagues. The recipient was extremely happy with all the messages and gift card. Just a fantastic product!

CONS

Nothing. Everything worked smoothly and it was an extremely easy process for everyone involved.

Nadine

Higher Education, 1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Really liked Thankbox

PROS

Really, straight-forward, easy to use and share on to colleagues. Fun and lots of designs and fonts to choose from. Collection feature far easier than an envelope in the office! We also raised far more money than we normally would have because it is easier for staff to donate from their laptops.... Thankbox came into its own during Covid lockdown when we had to work from home but could still celebrate birthdays and other celebrations with our colleagues. We also lost colleagues to new jobs and the collection feature was a lovely way to show appreciation of someone's time with us :0))

CONS

I cannot think of anything to add here. I cannot think of anything to add here.I cannot think of anything to add here.

Kate

Consumer Services, 10,000+ employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Thankbox

Really great and friendly. Feels good to support such a nice small business.

PROS

I love the ease of sending round a link to all my colleagues. I also love how gifs and pictures can be added to messages.

CONS

I suppose paying £4.99 every time a colleague has a birthday is more expensive than buying a physical card. It is more sustainable to send an online card, however and much easier when working from home.

Rachel

Financial Services, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2022

Fabulous way to share Happy Birthday messages

Really good way to say Happy Birthday and the recipient love it :)

PROS

How easy it was to use, and collect money for the birthday boy! and that you can reply to all the people with a thank you message adds a lovely touch.

CONS

Nothing, from start to finish there wasn't anything that was difficult to use.

Trisha

Automotive, 501-1,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2021

Fun way to send an e-card to a friend

Excellent will recommend!

PROS

Really good platform when you want to have multiple signatures, great range of Gif's to choose from making the card engaging and fun for the signatories and the recipient!

CONS

No comment as I found it really easy to use.

Reasons for switching to Thankbox

Really dull card images, nothing suitable for the occasion.

Rebecca

Transportation/Trucking/Railroad, 501-1,000 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2021

Great option in Covid Times - or just when its easy

Great service and made it easy to let people from around the world be part of someones special day!

PROS

It was super easy and quick to set up. Impactful to the person receiving all the messages!

CONS

Be great if it linked to a fb messenger or Whats App

Reason for choosing Thankbox

This product came up and looked great!

Meera

Media Production, 201-500 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2021

Farewell Card

excellent - loved the product and will use it again

PROS

Really easy to use, unlimited numbers - was easy to send hte card out to all our employees and an option for contribution

CONS

Product is great - just difficult to come across it on google

Leandro

Government Administration, 501-1,000 employees

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2022

Easy to use system

Overall good product

PROS

I liked how easy it was to set it up compared to other competitors, no need to log in.

CONS

I would have liked that someone who wants to sign the e-card could do it after it is sent. I know it may be difficult to develop such functionality but I had the case of a person who forgot to sign it and by the time I sent it to the reciever it was too late

Vendor Response

Hey Leandro, Thank you for your review - just wanted to let you know it's now possible to leave messages after the card is sent so even forgetful colleagues can contribute

Replied June 2022

Hayley

Civil Engineering, 5,001-10,000 employees

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great for a team farewell card

PROS

Easy to use, quick and cute, great for a farewell card in a virtual environment, all of my colleagues loved it.

CONS

no issues at all - would use this again in the future

Cid

Hospital & Health Care, 201-500 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

So easy to use

So easy use. I highly recommend it. There is alot of fun to be had with all the animations.

PROS

Being able to send out an invitation and everyone has access to add their messages. Loved the animations and picture upload option. The recipient loved the card and the option to choose between a voucher or a pre paid card. Very good for someone who is difficult to buy for. They can choose their own memorable gift.

CONS

The ability for contributors to see the most recent message board.

Anne Marie

Government Administration, 201-500 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Great invention

Very efficient

PROS

Easy to use & customer service was excellent

CONS

Nothing - I like the layout & everything worked

Marios

Airlines/Aviation, 10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2021

Excellent and easy to use

PROS

It is very easy to use, even for someone with little knowledge of online purchasing. The steps are drawn out straightforward. It is a very economical suggestion for those that want to send a leaving card.

CONS

None. Everything was as easy and inexpensive as it is ought to be.

Reasons for switching to Thankbox

Use less paper and a more environmental way of producing an even more interactive product

john

Transportation/Trucking/Railroad, 10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed March 2022

"it does what its says on the tin"

Quick and easy to setup .... easy for people to access and contribute ...and then good tracking so you know when the receiver gets the card and looks at it !!

PROS

Simple to setup and use ..... All contributors were able to access, add their message and pictures/video, without any support requirements. The end product was brilliant.

CONS

nothing I can say, product was perfect for me

Kathi

Electrical/Electronic Manufacturing, 501-1,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Great customer service

Very happy and would use again and recommend to others

PROS

Easy to use, photo's can be added easily, efficient customer service via email.

CONS

I was not aware of the fee at the end.......................................................................................................................................................

Elisabeth

Higher Education, 5,001-10,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2022

So much easier than conventional cards and collections

Thank you cards for employees that leave their role.

PROS

Ability to organise a collection and card remotely. Ability for people to add gifs and pictures.

CONS

It was all good for givers. The recipient could download their gift but she was slightly puzzled as to where and how to spend it.

Showing 1 - 25 of 90 Reviews