All Time Clock MTS Reviews

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Bentley

Computer & Network Security, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Highly recommend this time clock sortware

If you're looking for a reliable and user-friendly time clock software, look no further than TimeClock MTS! I've been using it for my business for a while now, and I couldn't be happier with its features and functionality.TimeClock MTS makes tracking employee time and attendance easy, generating accurate timesheets, and even managing vacation and sick leave. Plus, the customer support team is always responsive and helpful whenever I have questions or concerns.If you're ready to streamline your time tracking process and take your business to the next level, I highly recommend giving TimeClock MTS a try!

PROS

Ease of use. Has a very friendly UI. Shows me exactly what I need when I am doing payroll punch card reports. The product is well worth the cost, which is highly competitive and very reasonable. I have used various different time clock software and find this one far superior to other more expensive time-keeping software.

CONS

I have yet to find any cons, and we have used this for years.

Tim

Apparel & Fashion, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2016

Love Time Clock MTS

I have been using the desktop version Time Clock MTS for 5 years and absolutely love it. I run a business that has anywhere from 5 - 15 employees depending on seasonality. It has reduced the amount of time for processing our payroll by at least 70%. Adding new employees is easy. Reviewing weekly payroll for accuracy by employee is easy. We are able to track labor hours by work activity which is also easy. I am thinking of upgrading to the cloud based version of this product so that I can process payroll while laying on the beach in Hawaii. Just kidding. But I do like the idea of moving my time clock to the cloud so that it is always back up i.e.. I will not have to worry about what happens if my production area work station goes down. All I would need to do is open a web browser on a different PC and will be back in business. Cannot get much simpler than this. I will most likely make the change on 01-01-17. Nice way to start the new year.

PROS

Simple to use. Great reports.

CONS

I would like it if I could import my weekly hours from Time Clock MTS to my online Quick Books payroll so I would not have to re-key weekly hours into that software.

Lance

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2019

Better options are available for less money and with better support

It was painful and problematic but we were able to keep it working well enough to run payroll for a small company. Wish we had gone to another software package years ago.

PROS

It does allow you to clock in and out and export the data to excel like all other products on the market.

CONS

We've had continual problems with registration errors, paid for support that was unable to help resolve the problems we had and eventually went with another application. Wish we had done that years ago.

Marilyn

Utilities, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2017

Inexpensive timekeeping software that is so easy to use, a real time saver.

Simple time keeping.

PROS

I have been using Timeclock MTS since 2012 and it is so easy to use! Features are easy to find and set up for the administrator. The employees like the punch card reports, so they can keep track of their time. I did not rate the customer support because I have not had a need to use them.

CONS

On the network version, you can only have one timeclock open at a time. It creates conflicting copies if two are open at the same time.

Vendor Response

Thanks for your review Marilyn! With regards to your comment only being able to have one time clock open at a time? That¿s because you¿ve got the time clock admin software installed on more than one computer. On computers where you just want your employees to punch in and out and you don¿t need to manage the software you should just have the time clock client software installed. It¿s simple to fix up, just uninstall the time clock admin software from those computers and install the time clock client software instead.

Replied December 2017

Scott

Information Technology and Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed January 2017

goes too far, time rounding on, punch in/out n you lose time...

Folks, this is an excellent product but seemingly as they are including nifty new features, some of the basic framework and minimal checks / measures are not in place. Case in point, if you set your rounding to the smallest time slice and then your rounding to 15 minutes, if you clock in / out a few times in a row, it has no internal method to identify if the rounding has been applied during the time allotted so you wind up with staff losing hours and depending on the settings, I worked on one site, five employees and rounded for one pay period had a difference of 12 hours, when changing "jobs" as suggested for lunch or other options, the rounding applies so although you need not punch in/out to change "jobs" - it will round your hours and depending on your rounding preferences, you can easily accumulate a hundred hours in one month - yup - easily done. The folks are GREAT to work with, they seem to get right back with me but this is a deep rooted error that should have popped up on the radar. If I can punch in and out twice in 15 minutes, I owe the company money... Anyhow for what its worth, love the software but it needs some tweaking, like setting a period of time rounding applies or setting rounding options per job vs globally, once you get into it you'll find out right quick, if you want to use rounding, this product is a catch 22 IF not, it seems fairly stable and prints out decent reports, still cannot find how to filter by job... Anyhow buyer beware, as in all software, always something!

PROS

Ease of use and setup

CONS

Feature rich without checks and measures, "rounding" should not be a global setting that can allow a user to punch in/out in/out and find themselves losing hours, maybe they will get it fixed, as I am NOT an accountant, however years in the industry, this little "gotcha" could have cost a large installation some serious back pedaling....

Mary Ellen

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2017

Very easy to use!!

Flexibility with staffing, payroll costs by department, ease of use, and accuracy of time clock data.

PROS

This program is very easy to use. I like that at a glance I can quickly see who is clocked in and who is not. I love that we can hide inactive employees and that we can easily adjust clock in and out times when needed. We really use the Job Code feature which enables us to track payroll by department.

Vendor Response

Thanks for your review Mary Ellen. We are always concerned when our users comment on the speed of our support as we pride ourselves on the responsiveness of our support. To improve ourselves and find out where we went wrong I've gone back through our logs and found one support incident with you from 25 October 2016. We responded to that within 2.5 hours and the matter was resolved within 10 minutes of that response. Obviously this is much different to "takes days to resolve issues".

Replied November 2017

Howard

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

My Experience with Time Clock MTS

I have been using this the Time Clock MTS for several years now and find it to be extremely reliable. Our employees enjoy using this software because they can easily track their hours and print their timesheets. I highly recommend this software, especially for small businesses.

PROS

What I like most about this software is its user-friendly interface, making it a smooth and easy process for my employees to clock in and out of work. The Time Clock MTS can also track vacation and paid time off, which is very effecient and cost-effective.

CONS

The only thing that I had an issue with was connecting our computers to the database. However, the support team quickly solved this issue and we haven't had a problem since.

Sarah

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2019

Reliable and easy to use

Overall Time Clock MTS is simple and easy to use.

PROS

This is a simple no-brainer way for a small business to provide accurate to the minute clock-in / clock-out for my employees. It lets even a dunderhead like me edit times and run payroll reports with ease.

CONS

My one problem is that I would prefer to not have the data disappear when I want to take a retired employee off the sign in list. But, I have been told that "support" can help retrieve it if needed. I am a little obsessed about record keeping so a little nervous about losing the history in case of any future disputes.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2018

Time tracking made simple

We started out only needing a time clock system for a few employees. As we grew, the system scaled along with us to tracking time for over 100 employees.

PROS

The application is simple to set up and use but is also feature rich for more complicated uses. The fact that a fingerprint reader can be used for verification is fabulous. Reporting is fairly comprehensive and all reports can be output to a spreadsheet.

CONS

The basic application is based on an Access database which leads to some unique networking problems. If the network is having trouble, it is possible to have data corruption.

Steven

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Great Buy!

So far so good.

PROS

I like how easy it is to use. My old time clock was on a computer that crashed and wasn't able to recover it or transfer it to another computer. This was the best quality for the price! Even though I do not use all the options it is nice that they are there. I will say that when I bought this last year and uploaded it on the back computer (that died later that year), I called Time Clock MTS and they had no issue helping me get it onto the new computer.

CONS

The only thing my employees tell me they wish it did, they wished that they could just input their pin numbers without having to click on their name first. Which is no big deal they said, but if they had to be picky.

LINDA

Medical Practice, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Time Clock MTS

PROS

It is very user friendly and works well in the practice. I had it installed on 5 computers, 2 administrative computers and 3 for staff to use to sign in and out. I am in total control and fix errors for the staff. I have had other products previously and this product works well for the price.

CONS

I have no negative concerns. The product works very well. I had a hesitation,(lag) in the beginning but it was my internet that was the issue, not the product.

Reasons for switching to Time Clock MTS

I needed a more serviceable and networked product. When I found that we could just upgrade I was very happy that the transition was so smooth. I have 10 employees and all are happy using the product.

Harry

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great product for small businesses

We use this software to track employee's time. It allows them to view their own timecard anytime in a secure way. We send reports directly to our payroll processor - simple and easy!

PROS

Simple User Interface, problem free code, and great support

CONS

none for us, any time we've sought an improvement we just contact the developer and it'll likely show up in a near-term update.

Brendon

Mechanical or Industrial Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Product is a MUST!

very easy to manage my employees time and very easy for them to clock in and out when needed. no hassle when having to add up time or see how much time they have total in a pay period. Very impressed with this software and easy to manage and change time when needed. I would recommend this to anyone who needs a good way of keeping track of employee payroll and time!

PROS

It's very user friendly and easy to keep track of my employees time!

CONS

None.

Susan

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

Super easy and affordable time clock solution for our small business!

It has saved me a huge amount of time! Easy and affordable!

PROS

Very easy to set up and use. Prior to using this software, I was figuring hours manually. We have an office with 5 employees and it has been such a time saver! We have used it for approximately 4 years now. Easy to add new employees and edit times if someone forgets to clock in or out.

Kaye

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Great Time Clock

We have 8-12 employees daily clocking in and out daily with this software and its very user friendly. We are a optometrist office and it has been a very great way to keep track of payroll. Very easy to use.

PROS

The ease of the software is great! we love color coded employees, and its super easy to fix a missed punch!

CONS

We have no complaints with this software, we use it daily no issues ever!

Reason for choosing Time Clock MTS

We read the reviews of several others and Time Clock MTS had the best reviews and they have not disappointed.

DEREK

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2019

TIME CLOCK MTS

OUR OFFICES HAVE BEEN USING FOR OVER 10 YEARS AND HAVE NEVER HAD ANY REAL ISSUES. VERY SMOOTH FOR DAY TO DAY OPERATIONS

PROS

EASE OF USE, AFFORDABLE, REASONABLE RESPONSE TIME TO EMAILS, AND AVAILABLE TO ADD TO NETWORK AND CENTRALIZE MULTIPLE LOCATIONS FOR PAYROLL

CONS

COMPANY IS NOT U.S.A. BASED AND VERY HARD TO CONTACT BY PHONE

Paul

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Medical time-clock

None. It is great!

PROS

Easy to use. Individual ID makes it nicer for an administrator to track employee hours.

CONS

Would like it easier to find missed punch in/out when an employee forgets to punch in or out.

Jennifer

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2020

User Friendly interface

PROS

This software makes it easy for our employees and volunteers to clock in and keep accurate records for our Center.

CONS

At times it can be challenging to make user error corrections.

Brenda

Higher Education, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2017

Terrific, easy to use software solution.

It's a real time saver in tabulating weekly timesheets. The report functionality is really good as well.

PROS

The software is very simple to implement and maintain and it's very user friendly for our employees and supervisors.

Eric

Recreational Facilities and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed October 2018

Very easy time software to use but lacks in depth functions

Very basic time clock system and will work for a small business that need minimal functionality.

PROS

Very easy to run reports Simple to add staff and edit Very simple to clock in and out of Very cost effective

CONS

Non-existent customer service No telephone number for customer service Could not geo fence your employees

Eric

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

Great software.

PROS

- Low maintenance cost - Easy Setup - Quick support respond - Great to have kiosk mode - very simple for the employee to use

CONS

- Not so flexible in calculating overtime option. - Limited report option and configuration.

Nathan

Hospital & Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Great Product

It really makes payroll a lot easier on our office.

PROS

Our office has eight satellite locations, and it can be a real pain to collect hours from each location. Time Clock MTS simplifies this and brings everything to one easy process.

CONS

I understand that there is an updated version now that we need to upgrade to, but our old version did not allow employees to request days off.

DAN

Automotive, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

good service easy to use

PROS

Very efficient for my business! Very simple software for keeping up with my employees time in and out of work! Highly recommend this software for businesses !!

CONS

Nothing to say bad about it. Been a great software for my business.

Melissa

Medical Practice, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2022

Easy to use software

So far I like using this system better than the system at my old work place.

PROS

This program is easy to use. I like the fact that it keeps track or my hours and I can pull up a report at any time to check vacation, PTO, sick days, etc.

CONS

I have only used this for about 4 months...have not come across any problems yet.

Devin

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

Reviewed June 2015

Really Good Time Clock, But Lacking Some Features

We started using the desktop version of the Time Clock about 2 Years ago. We switched to the online version because the desktop version had some limitations. We really appreciate the ability to contact support via email, but since we are in America there is not a number to call, which is kind of a pain. We really would love to see some sort of Smart Phone App or Mobile friendly website so people can use there phones to log in (We use it but it isnt mobile friendly) Other than that the new features (Holiday and Salary) has been a long time coming. Glad it is here though!

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