We switched company software last year and our new system didn't have an integrated time clock. TimeDrop more than fit the need we had and at a very competitive price. I had a tech support issue yesterday when deleting an errant time entry on an employees time card. The tech support was actually very quick and efficient considering I don't pay for support. I would highly recommend TimeDrop to anyone seeking a no nonsense time clock that is easy to network for multiple locations.

TimeDrop was easily implemented, multi location with central accounting friendly, and the price is excellent without the reoccurring fee's of a hosted time clock.

The only con is the inability to customize the reporting layouts but that keeps the price down.

This is a great program and very easy to use. It has everything I need for my crew of 8 part-time employees. The "but" was added because this program can be used on only one computer. I have it on the server and it will not work on any of the PCs it serves unless i buy a separate license for each PC. Which means everyone has to clock in on the server and all of my adjustments for payroll have to be done on the server. I like the program.

Very easy to use. Every features is clear and works for me.

Can use it on only one PC unless I buy separate license for each PC I need it on.

This is a great way to keep up with employee time without having concerns over buddy punching. However, the U.are.U. scanner does not work well or perform as it should. I have a difficult time with this system and I have had to go in and enter employee hours more often than the scanner has worked. I have had this system about a month now. If i did not accept the final purchase, I would have asked for my money back.

i like what this software was intended to do. I think if it worked like it was supposed to, it would be perfect.

the biometric scanner is terrible. it does not work half the time and disconnects on a regular basis. I have to install the scanner nearly twice a day everyday.

Had issues with the license on my TimeDrop PC(I reformatted and used a new name for the PC so the system was telling me I had used all my licenses). James was really helpful in getting the problem solved.

Ease of use, simple setup, ease of backup

Anyone can make themselves a superadmin if they're techsavvy enough.

We have it installed at our two locations. Just upgraded with the feature of automatic clock out after certain time, but have not checked the feature. Also it's only one time purchase and installed on your computer and not on anyone else's server. Also email support is good.

very efficient

I find the software easy to use and is very efficient.

I find it annoying when we see double crediting of the time.

it help the Human Resources department to quickly have staff scorecards

I found it simple to use and easy to set up

Cannot export the reports in other form instead to print

The ease of clocking in and out. We all love how easy it is to use, and the owners love that no one can clock someone else in or out.

No option to put in vacation or sick time. Wouldn't need it to track the time, but to be able to break the reports down into what hours were vacation which were sick and which were regular would be EXTREMELY helpful.

The way you can set time in clock is great.

It's very accurate, easy to use, and set up.

Sometimes it won't read fingerprints.

The product is exactly what I wanted and the price was great. Customer service was excellent. I did not give full stars on ease of use as it took quite a while to find the right driver for the fingerprint scanner to be installed.

Its simple, not too much bells and whistles. We only need to keep track of who came in and left and when that happened.

The software appears easy enough to use. The issue we've experienced is when clocking in or out. When you enter your info to clock in/out you can't tell whether the timer is running or not. They need to add one more layer after you log in and have a highlighted Clock In or Clock Out button. When I'm clocked in the clock out button could be highlighted or something like that so I can tell if I'm in or out for the day. This helps as you move between departments. (Which is a nice feature)

Easy and lets me configure multiple departments with different pay rates.

Knowing whether you are clocked in or clocked out.

It would be a fine tool for a very small business or for accountability.

We use it for accountability in the shop and it works fine. Software is easy to use and navigate. Support is reptty awesoe

The fingerprint readers don't like dirty, oily, greasy fingers. Also, if we lose power it doesn't always find the source file on the network.

The one thing missing from your software is the ability of the manager to correct a missed punch, and then have all following punches get moved into their correct positions. If an employee misses a punch on Monday afternoon, and the supervisor does not catch it till Friday, it requires that manager to edit all of the punches following the missed punch.

I do not know yet. I am still locked out.

very easy to use. Nice colorful screen. The finger scanner is very nice, high tech looking and sleek design, not clumsy.

no way to recover the password. I think the "directions" pages should be numbered. It was confusing. I preferred the directions over the YouTube. No way to recover a password or hints given.

CSR does very quick and nice job to support and taking care of issues. Overall have good experience and will recommend it to every one.

Easy to use. Saves time and paper. Accurate calculations.

When the new update came we had a little issue to update the software to newer version. They need to improve that.

It works perfect for us and I do not find any issues. Just need to read the user's manual before installing the network version.

Installation and setup was fast and easy. Very user friendly for employee and administrator. The price was reasonable also.

The software is easy to set up and use. It only took a few minutes to figure out how to operate the time clock .

I don't see the option of automatic, daily lunch break- time deduction. This is something we had before.

I really like TimeDrop. I have encountered one thing that I would like to change. The drop box on the clock in/clock out management page needs to be in some alpha order so that it is easier to locate people.

The program was not user friendly. I installed and attempted to use it, but it was too "busy", the directions were unclear and I was frustrated. I haven't looked at it after the first two weeks that I purchased it. Quite frustrating.

Nothing

difficult to use and explain to employees

Great experience working with the help desk team. Great folks I was really impressed how they help me get my installation worked on. I really appreciate your help

Pros: EASY to use and getting started is FAST! Customer Support is quick to respond and has super follow up. Cons: None that I can think of. Overall impression: Intuitive interface, quick start, super support...overall - great product!

And finally found TimeDrop - LOVE it! Needed a bit of technical help when licensing due to some weird 'testing' I did but the support was quick, professional and thorough. Couldn't recommend it more.

Product was easy right from the start. Reading user manual, installing, navigating set-up all was just the kind of application busy office workers would like to use.

No issues whatsoever! I purchased this to keep track of the staff of my small medical practice. Does the job!