TimeTrakGO

RATING:

4.7

(99)

About TimeTrakGO

TimeTrakGO’s web-based time clock software offers an easy-to-understand user interface to get you and your team up and running in just minutes. More than just timesheets, TimeTrakGO is that perfect mix of a simple employee time clock with basic employee scheduling.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

TimeTrakGO Pricing

Pricing starts at just $2.40\user when prepaying annually with no base fee. Monthly plans start at $3.0\user with no base fee or commitment.

Starting price: 

$2.40 per month

Free trial: 

Available

Free version: 

Not Available

Time And Hours - Editing Time Cards
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TimeTrakGO Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TimeTrakGO

1 - 5 of 99 Reviews

Richard

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

As easy as it gets.

TimeTrakGO has been perfect and fit exactly what we were looking for in almost every way possible. Anytime I have a question or concern someone is always there to immediately answer my question. I'll say it again, I love the look with green & red puzzle pieces, the printouts, and everything else about it. It all adds to make my job much infinitely easier.

PROS

I love everything about it. From its look, to it's ease to learn and use, to the immediate support I receive every time I have a question. It's perfect for what we needed.

CONS

I do have any real issues, but if I had to nitpick is that when I give a suggestion on a feature and they tell me they'll make a note of it. It would be better if someone would get back to you eventually about the specific feature you asked about and tell if you they're actually working on it, implementing it, or give you an estimated time

Reason for choosing TimeTrakGO

It's look is what got me. That's exactly what I was looking for.

Reasons for switching to TimeTrakGO

We were looking for a better system than we currently were using

Lucinda

Government Administration, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

TimeTrakGo is a wonderful

I find it very easy to use and it has been perfect for our office.

PROS

It was very easy to learn. I used another complicated time clock program for about 10 years and was never able to learn how to properly use it. With TimeTrakGo it was very easy to navigate.

CONS

I need to print time sheets for supervisor and employees to sign and it doesn't have the option to print the time sheets the way I need them.

Reason for choosing TimeTrakGO

When I researched it, it was simpler to learn and a good price

Reasons for switching to TimeTrakGO

TCP was too complicated and if I had issues they wanted me to pay $3000 for additional training each time.

Kenny

Primary/Secondary Education, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

FUNCTIONALITY

2

Reviewed April 2024

TimeTrakGo Review

Overall this system has been meeting our needs, considering prior to its implementation we were using paper time sheets and the honor system

PROS

The capacity to provide an app version coupled with geofencing has been very helpful as many of our daytime employees begin work once they arrive on the property

CONS

The system feels convoluted at first and takes time to understand how to pull reports for individuals or locations or how to edit time by individual. Overall functionality is poor. A lot of lag time after you try to click between functions

Vendor Response

Thank you for taking the time to share your experience with TimeTrakGO. We're pleased to hear that geofencing has proven to be beneficial for managing your employees who start work on the property. However, we're sorry to learn about the challenges you've faced with the initial complexity of the system and the lag time between functions. Your feedback is invaluable as we continually strive to enhance the user experience and functionality. We understand that navigating through reports and editing time entries can be daunting, especially when transitioning from manual processes like paper timesheets. We're committed to providing clearer guidance and improving the overall functionality to make these tasks more intuitive and efficient. If there are specific areas you'd like assistance with or if you have further feedback to share, please don't hesitate to reach out to us directly. Thank you for choosing TimeTrakGO to streamline your time tracking processes. TimeTrakGO Customer Care

Replied April 2024

Craig

Logistics and Supply Chain, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Effortless Time Tracking

PROS

The setup is simple and intuitive. The training was simple, and everything just works when we need it to. Nothing like our previous system that required reboots and updates for onsite hardware. Between the Geofencing and mobile app features - TimeTrakGO helps us run our business without having to worry about our employee's attendance or payroll.

CONS

Nothing - I have nothing I dislike about TimeTrakGO.

Reasons for switching to TimeTrakGO

U-Attend did not work and required onsite reboots and had constant issues. Thier customer service was terrible and could never get the solution to work consistently.

Nancy

Veterinary, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Why we chose it

Our staff is very happy with the system. Less missed punches than our previous timeclock software.

PROS

The ease of use, that there is a mobile app for staff if network goes down

CONS

Time cards are decimal, and do not have the option to have actual hours and minutes. Have to convert each one to do our payroll. Its an extra step. Should have the option

Reasons for switching to TimeTrakGO

Discontinuing updates and support of product of Time Q Plus