Collaborate
About Collaborate
Collaborate Pricing
Please contact Network Ninja directly for pricing details.
Starting price:
$13,000.00 one time
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Collaborate
1 - 5 of 19 Reviews
Erin
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Fully Recommend Collaborate
Collaborate is a wonderful partner in our work to bring equitable case management abilities to all centers in our state.
PROSThis software is a powerful tool through which to manage and track cases and related documents. It captures a vast amount of information, and issues reports on any type of measurements. Most importantly, its customer service and support are top-notch and the best I have experienced in any industry. They are friendly, responsive, and extremely quick to answer any question or resolve any issue.
CONSThere is a bit of a learning curve in terms of understanding how to enter cases and run reports. However, Collaborate provides plenty of training and support to assist with this.
Reason for choosing Collaborate
Collaborate offered the best functionality and the best price point.
Vendor Response
Thanks for the review, Erin! We're happy to know you're finding value in the software and support provided. It's our goal to continue to empower you and your centers to make a big impact across the state.
Replied March 2022
Jennifer
Mental Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great if you know what you want/need in a system
Despite some major hiccups in the final stages of design and go-live, we have been very pleased with the intelligence and responsiveness. We really enjoy working with our assigned account folks and see them as partners in our ongoing use and development of the system.
PROSCollaborate is highly customizable and is designed from a reporting perspective, meaning the system is built to deliver on reporting requirements from grants and funding sources, as well as to provide meaningful insight. The pre-built reports for VOCA were a key selling point for us, even though VOCA funding is only a portion of our overall program funding mix.
CONSCollaborate is highly customizable, so if you are clear about what you want/need in a system, then designing is a real struggle. The philosophical approach to "case" instead of "client" continues to be challenging for us in training new users who have experience with other systems. The user interface isn't great compared to other turnkey programs (Therapy Notes, for example), but the tradeoff is much more sophisticated design potential.
Reason for choosing Collaborate
Collaborate offered the right balance of design support, flexibility (customization), and security
Reasons for switching to Collaborate
Needed to migrate to a secure, HIPAA-compliant, cloud-based system that had a support team around it and wouldn't rely on a single staff member or one-person consultant relationship for ongoing development and maintenance.
Vendor Response
Thanks so much for the review, Jennifer! We're happy to hear you're getting the software and support you need to help quantify your important work, and we enjoy working with you as the system continues to evolve. We'll follow up with you regarding cases vs. clients to see how we can make that clearer for your users.
Replied June 2022
Danielle
Leisure, Travel & Tourism, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Customized version of Collaborate
My experience has been good overall
PROSEase of use, reporting and technical support
CONSThe layout of the case notes can make it difficult to search and/or review a case for specific information
Vendor Response
Thanks for reviewing Collaborate, Danielle! We focus heavily on providing exceptional support and service, so we're happy to know you've found our technical support to be a strong point of your experience.
Replied July 2023
Kelli
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Collaborate Review
Collaborate has allowed for better and consistent documentation and staff have found the system easy to use.
PROSCollaborate has allowed us to become a paperless office! With customized forms, each discipline is able to document their work easily and accurately and sharing and track information is super easy! I love that Collaborate is always coming out with new updates that all users can enjoy. Collaborate staff are also amazing to work with!!
CONSCollaborate reports have great accuracy, however they require Collaborate staff to create reports, since it is not user friendly to create or update reports. It is sometimes difficult to view or read through a client's entire history in the system due to documents being under different case numbers and not having a way to show the client's entire history on one screen.
Reasons for switching to Collaborate
Collaborate offered customized forms to ensue consistent documentation and
Vendor Response
Thanks for reviewing Collaborate, Kelli! Going paperless is a huge benefit of using Collaborate, as you mentioned. Be sure to take advantage of our complimentary 1-on-1 monthly Reports Consultations with our experts to learn more about creating your own Reports, and to keep them updated as funder requirements change.
Replied July 2023
Rachael
Mental Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Collaborate
Love how user friendly it is - very intuitive and customizable.
CONSReports takes a bit of time to get trained and fully understand but once you get it it's very user friendly.
Vendor Response
Rachael, Thanks for posting a review of Collaborate! We appreciate your feedback, and are happy to hear the software is working well for you. If you do need some extra help with Reports, we suggest checking out the on-demand training videos, live webinars, and booking a 1-on-1 reports consultation with one of our experts (just submit a support request and we'll set up the meeting). Thanks again!
Replied July 2023