All Passport Photo Maker Reviews
1-25 of 29 Reviews
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JAZE
Verified reviewer
Architecture & Planning, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Passport Photo Maker A.K.A The Gamechanger!
I recently bought an advanced color laser printer and decided to open up a small printshop that offers I.D photos and the like to the public and with this software I was able to master this technique quite easily and speedily too. All in all, Passport Photo Maker has been very good for business.
PROSThere is no better way to prepare and print your I.D/passport photos than with this software. It caters for your VISA, drivers license and your national identification document in a professional, easy to follow process that does not take more than 5 minutes. Its image processing engine is precise and always gives you a high quality picture.
CONSThe brand new printer I purchased for my small photo studio was connected to my business partner's Macintosh computer but surprise surprise, this software is only available on the Windows platform so I had to buy another notebook in order for him to be able to use the program.
Reason for choosing Passport Photo Maker
I tried using the alternative software for about 1 week and was completely bored with it because it was just too rigid for my liking, I needed to see what else was there on the market before settling for that software.
Andrzej
Printing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2019
Only for 12 months
I do passport and visa photos
PROSEasy to use. Has some professional qualities like background color adjustment. Preset for different photo requirements.
CONSThe software works only for 1 (one) year. The top right corner it will show you what is the time left for free update and as soon as this time for free update ends so is the software. I have complained several times and the support people always denied this accusation claiming that there is something conflicting on my computer. I have purchased another full version of the software and installed on a different computer and after 12 months it happened again. So running a business and rely on this software will cause a lot of problems at the time because you will not receive support as claimed on the website it may take day or more to reply and when representative finely reply it will be with a questions that will post-pound the reactivation of the software for another day. This software is set to work only 12 months even though it is not a subscription.
Vendor Response
Hello Mr Marciszewski, Thank you for your review. We are extremely sorry for the issues you encountered using our software. We do provide a lifetime license, not a subscription. But according to your problem description, you lost access to the software due to our activation server errors. This happens for some users who have older versions, and in this case, our support staff help to restore access - to do that, they need to check which version of the program you have installed so they can provide adequate assistance. We are very sorry it took a while with you. Generally, we provide support within one business day. It may take a bit longer if several of the staff are off sick. Anyway, we'll forward your review to the management so they consider employing more staff to speed up customer service operations.
Replied August 2019
don
Retail, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
FUNCTIONALITY
3
Reviewed March 2024
There are better out there
Going to find better. Wasted the companies money on this poorly designed product.
PROSIt appeared to be the best bang for the $
CONSDoes not live up to the hype. Defaults to greyscale print which is not accepted for passports. Background change function leaves sections unchanged.
Reasons for switching to Passport Photo Maker
I had to get the job done and this software was not doing it.
Vendor Response
Hello Don! It is very unfortunate to hear that you were left unsatisfied with Passport Photo Maker. The program allows you to print both greyscale images and colour ones. Passport Photo Maker gives you multiple ways to remove the background from an image. For example, you can use the manual brush to remove some unwanted strokes if any. Have you contacted our technical support? They should be able to help you with this problem.
Replied March 2024
ANTONIS
Photography, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
We used this software while working in a team of studio photographers in central London.
We used this product for all of our clients and it was really useful. It offers a great range of ID - VISA - PASSPORT cropping templates and layouts, so you can select really fast and adjust the one that is right for each client. The main benefit was time saving, and its fast, professional design.
PROSThis is the ultimate Passport Photo editor, as it offers a great range of available layouts and crops, according to the United States, UK and International guidelines and requirements. I really like the way that I can choose the size and select very fast the right cropping for a visa, ID and passport. The user can create and print within seconds the right type of document and photo for his client. We used this software at the photography store, and I can say it was a great experience!
CONSThe only thing that could be improved is the color style and overall design of the windows / backgrounds. Apart from this one, the platform is running fast and its a totally professional and useful tool for every photographer and studio.
Vendor Response
Thank you so much, your feedback is precious! You mention some improvements to the interface style - perhaps you could drop a note to our support team with more details on what exactly could be improved? Thank you!
Replied March 2018
Anshul
Verified reviewer
Computer Software, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2019
best passport maker online
have used multiple times and used their paid service too. the quality they provide is awesome. they have correct info about most of the countries passport pic dimensions.
CONSsometime they take time to deliver the pictures and at times they made the picture background too dark or bright.
Becca
Health, Wellness and Fitness, 5,001-10,000 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Passport Photo Maker
This software is great! It saves a trip to going to get a passport photo taken. I'd rather use this software instead of going to another location.
CONSNothing! very easy to use. no complaints.
Darren
Printing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2020
Full Version of Software Expires after 1 Year
False sales & advertising. If it was sold as a subscription service originally I understand but to force it when you purchased and invested time in learning it is terrible. Horrible customer service that refuses to respond other than asking you to spend more money.
PROSThere is no pro when you purchase a functioning software and are forced to purchase a new license every year.
CONSThe support team is completely unresponsive other than telling you to spend $50 to buy a new license for the full version
Vendor Response
Hi Darren, Thank you for your review. We are sincerely sorry for the issues you had with our software. It's not a subscription service in fact, we do provide a lifelong license. But it looks like you lost access to your software due to an activation server error. This might happen for some users with older versions, and in such cases, our support should help you restore access. They definitely won't force you to purchase a license anew, so there must have been some misunderstanding. Can you send me your support ticket number so we can look into this in detail? We'll certainly take action if the support operator wasn't following their guidelines.
Replied February 2020
Zain
Verified reviewer
Architecture & Planning, 1 employee
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2019
A Very Useful Software
It helps me to create the pictures without any hassle or to open heavy photoshop for such a small task.
PROSIt makes life easier. Especially when you want passport size photograph and you have none. It makes your casual picture into a passport size photograph with easy to use editing features.
CONSThe interface could be more user-friendly, however, it works just fine as it is doing the work as it says.
Vendor Response
Thank your for your feedback! Btw we're working on improving the software interface right now. Stay tuned for our updates!
Replied September 2019
Tarsem
Verified reviewer
Media Production, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2019
Good software for passport photos
From last few months i am using this software hassle free as i need to fil the forms online for the new joinees. This software helps me alot in making the photos in proper size as required. Easy to use.
CONSSometimes the software get hanged up while editing the photo and crashes also. This is the only issue i faced.
Melanie
Photography, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2019
Passport ID Photo Maker Studio
It was very easy to get a passport picture with this app
CONSWould have been nice if it offered the profile outline to size and arrange photo to print the proper 2" x 2" photo needed for an American passport.
Rozelle
Graphic Design, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
FUNCTIONALITY
1
Reviewed March 2023
Software not working
I paid for a service, but few days later, software is still not working, very unhelpful
PROSNothing...
CONSThey are not very helpful, they not easy accessible, no telephone communication. will NEVER EVER recommend this company to any one
Vendor Response
Hi Rozelle! We are really sorry to hear about the issue you have encountered. This is not the experience we would like you to have with our software. We would like to know more details about the situation. May we ask, if you could send us your support ticket number so we can look into this in detail?
Replied March 2023
Manny
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2022
Don’t buy!! Save your money!!
The free trial worked fine. The paid software sucks. This software crashes my computer when I open it. If I uninstall it my computer does not crash. To find the problem they want me to install a program to copy my computer information. My computer has sensitive government information. The customer service is horrible. It is not available 24/7 like the website states. I get one reply per day making this problem go on for over a week. Impossible to get a refund. Definitely save your money.
Vendor Response
Hi Manny! I'm very sorry about the difficulty you have experienced while working with our software. Our tech support and engineers are working on a solution for you. Please note that you can share your computer system information without downloading any additional software, using the official Microsoft diagnostic tool. Could you check your support ticket again? We've sent you instructions on how to do this.
Replied June 2022
Jon
Law Enforcement, 201-500 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2020
Software will not stay activated
When it works, it works. It does what we need it to do. But then, it no longer stays activated.
CONSThe software will not stay activated after a year. This is the second time that the program says that my trial is over. I did not pay $40 for a trial. I do not wish to update the software. However, every year to 18 months, the software crashes and says my trial is over. No. I will not recommend this software to anybody else.
Vendor Response
Hello Mr VanHouten, thank you for your review. I'm sorry to hear that you had difficulties with our software. The problem you describe is a known issue in some of our older versions, and tech support are instructed to help clients who encounter this bug asap. If you contacted our support team with this issue and didn't get adequate help, do let us know so we can investigate this case.
Replied March 2020
Maxim
Information Technology and Services, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
Great App for In-Company Use
Working for a big company as an HR manager, I need making ID cards for new employees on a daily basis. After trying several options we've chosen Passport Photo Maker software as it has everything we need. Formerly I had to make multi-layered presets in Photoshop, but now I can pick suitable ID templates from the app collection. I no longer need to crop or retouch photos in other apps, and that saves me a lot of time!
PROS- up-to-date ID base - can fix or change the background - print on any paper, standard or custom size - markers for trimming
CONS- no Bluetooth or Wifi import
Susan
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Passport Photos, Ease of Use
The fact that I can adjust/ rotate image to square up shoulders, and that I can lighten the background to bright white! I really appreciate the sizing lines that allow you to property position the head and face for any size passport photo for any country!
CONSAt this time, I have nothing to suggest for short comings on this software.
Reasons for switching to Passport Photo Maker
Previous software was out of date and was not compatible with Windows 11.
Lynn
Biotechnology, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Passport Photos for Business Made Easy
There are pros and cons with this software, but if you need a quick way to make passport photos or other photos for company use this is great to use.
PROSThis software makes it easy to get the best passport photos you can without any hassle or overproduction on photoshop. It also included various photo setups for passports of other countries and that's a nice touch.
CONSCharging so much to be able to edit and produce passport photo pictures for 40$, and even that much for a free trial. I think that's a bit much for just software that deals with pictures.
Apeksha
Apparel & Fashion, 201-500 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2019
Applying for Passport just got easy
Software is a basic application of editing tools and getting your pic in correct size. It cannot do miracles but worth for the saving.
PROSWhen it comes to apply for a passport, a passport size picture is essential. It is time consuming and I was bored to go to a shop to take a picture. Then I heard that there is this great app, that can make any of your photos into passport size photos. So I just downloaded the app, took a pic from my own phone and using the app, I converted it into the correct size recommended for an application of Passport. Tada Next day I submitted my full application.
CONSWell it's not free. If you own a shop then paying and getting the advance features are worthy. Trial is just enough to carryout basic editing.
Vuthy
Education Management, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2022
Invalid license key
Make photos that meet dv lottery requirement.
CONSMost of license keys selling to clients are invalid that can not activate.
Vendor Response
Hello Vuthy! Thank you for taking the time to share your experience. We are terribly sorry for the poor experience you've had with our software. Our system automatically generates unique keys for each customer. Based on the provided information, it sounds like some error might have occurred. Would you mind providing us with more details so we can find a solution as soon and best as possible? You can contact us via this form: https://passport-photo-software.com/support.php
Replied November 2022
Anonymous
1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2023
Software pratico
Molto utile per creare delle foto formato foto tessera, facile da usare
CONSPotrebbe migliorare un po’ la grafica del software, ma non è una caratteristica essenziale
Gregory
Photography, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2019
Super convenient
How convenient it is. Its so convenient being able to take the best passport photo i can without having to go anywhere
CONSTook some trial and error but that is to be expected i dont consider that something i "least liked"
Vaithehi
Verified reviewer
Education Management, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2019
Best online passport maker
Software is very helpful in making passport photo without wasting much time. Very effective.
CONSCan make little bit changes in color related options
David
Photography, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Totally love it but no Mac version :(
The customer service was excellent. However sadly I couldn't proceed with a purchase because I only use Mac computers in my business.
PROSI love that it had all of the various countries pre-installed but that you could also adjust them in time as specifications change. That it appeared to make the process of taking passport photos so quick and simple.
CONSThat is wasn't available in a Mac version!
Reason for choosing Passport Photo Maker
Because it had an overwhelming number of features and customisable options.
Christelle
Individual & Family Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Un très bon logiciel pour vos photos de passeport
J ai utilise ce logiciel pour faire mes photos de passeport. C est très bien fait. Et la qualité du rendu avec les différentes indications donne un rendu professionnel et de studio.
PROSLe logiciel est simple en prise en main et très intuitif. Même pour quelqu un qui ne l a jamais utilise
CONSIl faut se reidentifier à chaque fois. Il ne me semble pas que ça garde les entrées en mémoire même a très peu de temps d intervalle
Vendor Response
Hello Christelle! Thanks a lot for sharing your feedback. We'll be sure to pass your comments along to the relevant teams, as we are always looking for ways to improve.
Replied November 2023
Angele
Utilities, 51-200 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Easy Breezy Photo App
Wow, that fact that we were able to use this product by just using the phone or laptop and a printer made this project much more quicker and easier!
PROSWe used this for our staff ID's. Each staff member were also able to get copies and we were able to print in house and saved money! Good stuff!
CONSJust the fact that we had to get to understand and use the app. Once you are over that hurdle you are good to go!
Reason for choosing Passport Photo Maker
It was easy to use and was recommended
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2019
New passport photos in a minute
It was fun and efficient to get all my photo documentation done
PROSIt makes cropping and sizing a photo easy to meet any photo document requirement. There's also basic editing features which is a great for a quick touch up
CONSIt's not free unfortunately so you don't get the more in depth features if needed. However the trial for the basic passport photo function it is totally enough