Instatus
About Instatus
Instatus Pricing
Flat-rate price - $20/month - unlimited team & subscribers. 25% off yearly pricing
Starting price:
$20.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Instatus
1 - 5 of 27 Reviews
Jay
Verified reviewer
Consumer Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
The best platform for incident reports. Period.
Excellent! Didn't realize the need for allowing people to subscribe for updates but the fact that's there and it supports unlimited subscribers is huge.
PROSInstatus is cost effective, looks great, and is fast to set up. When other status software is $100/mo+, Instatus makes it affordable to keep your users updated. And the team is super responsive and receptive to feedback. Can't ask for more honestly.
CONSIf there was a way for Instatus to run the website/app pings to see if your site is down instead of having to integrate with something for automatic updates that would be awesome. Would love to get rid of my Freshping account and just use Instatus.
Reason for choosing Instatus
It was much cheaper and it was the best looking. I'm a small business so pricing that's friendly for small businesses is huge!
Vendor Response
Hi Jay, thank you so much for your review! So happy that you like it :D I'm planning on going into monitoring, but that's a secret of course :D
Replied June 2021
Johnny
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great Software, Friendly Founder
I like everything that Instatus offers. They offer what the standard statuspage would, but at a cheaper price. I run a nonprofit, so we use our statuspage to inform our users about any technical issues. You can create incidents, link them up with third-party monitoring services, subscription services (even includes Discord notifications which are popular nowadays). It also has excellent, easy-to-follow documentation provided. I got everything set up in less than 20 minutes, connecting a custom domain was even easier!
CONSEveryone is good, but I suggested a feature to the founder in the Instatus Slack for there to be a way to have incidents automatically create using your own custom template when your third-party monitoring system detects an outage. Other than that, everything looks good and works well!
Reason for choosing Instatus
The pricing and the friendliness of the founder.
Vendor Response
Hey Johnny, thank you so much for your review! :D
Replied July 2021
Paul
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed February 2024
Clean UI, fair pricing, but communication has been very slow so far
So far it's been poor; Apart from the poor support, the system has been a little unintuitive (finding where to add users, how to view your subscription).
PROSUI looks good, and the price is fair for a basic service like this.
CONSThe support has been below expectations. We subscribed to the pro account. When we looked at our subscription, it was not in USD. We asked if it could be changed to USD and we were told to cancel and then given a URL to resubscribe to make the subscription be in USD. However, this doesn't work. When we sign up, it shows a success page, but all the other pages still appear like we haven't signed up. We've been asking for help for over 24 hours now, with no response. It's a business day, so it's a bit concerning. Even if they replied by saying that it's an issue, and we are working on it, that would be much better than what we have now. We are wondering if this is a product we should use or not.
Reasons for switching to Instatus
We wanted something that could notify users.
Austin
Internet, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Simple and painless status page service
The Instatus user interface is phenomenal and makes for a really great experience throughout the platform. Instatus integrates beautifully with uptime monitoring services like Uptime Robot so any outages or downtime that occur are instantly reported to your customer-facing page. Unlike alternatives, Instatus isn't flooded with extra features you will never end up using and the service has a really great API and documentation to automate status reporting in your own product. Really great service from an amazing maker.
PROSFast and easy setup process - Plenty of integrations - Support for custom HTML, CSS, JS - Feature rich - Lots of customization options - Flexible API
CONSNothing I can really say bad about this service. Any time I ran into an issue, the team was able to fix the problem right away.
Reasons for switching to Instatus
StatusPage was too expensive and Instatus offers the same, if not a better feature-set for a more affordable price.
Vendor Response
Thank you so much, Austin, for your review :D
Replied June 2021
Matt
Telecommunications, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Page review
It's very great alternative to status page, because not only that it's cheaper but also more customizable.
PROS- Fast and instant changes - Very customizable (CSS, JS, HTML, Alert options, Components options, everything practically) - Very intuitive
CONSI didn't dislike anything really, everything was perfect even if something broke product team fixed it right away.
Reasons for switching to Instatus
StatusPage was too expensive even on custom plan
Vendor Response
Thank you Matt for your review! I'm so happy that you like Instatus :D
Replied June 2021