Luigi's Box

RATING:

4.9

(76)

About Luigi's Box

Luigi's Box is an AI-driven, cloud-based software platform that uses machine learning to help businesses make better decisions by making sense of its data, putting it into context, and understanding how to improve its business processes. The search & autocomplete module allows users to search for products and services in their industry or area of expertise, as well as find information about specific companies. It also provides autocomplete suggestions based on previous searches, so users can quickly find what they're looking for without wasting time typing out long phrases. With the recommender tool users can make better decisions by providing recommendations based on past purchases and other factors like location, time of year, etc. Users can also set up alerts so th...

Luigi's Box Pricing

Please contact Luigi's Box for pricing details.

Free trial: 

Available

Free version: 

Not Available

Luigi's Box Analytics Dashboard
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Luigi's Box Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Luigi's Box

1 - 5 of 75 Reviews

User Profile

Piotr

Verified reviewer

Retail, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

The best search engine for your e-shop

We tested several different smart search engines in our online stores. In the service, support and results, Luigi's Box turned out to be the best.

PROS

Good and proactive contact both in terms of business conditions as well as during the implementation of the search engine in the online store. Great flexibility.

CONS

It is a matter of web developers rather than Luigi Box, but for the search engine to work well, it is necessary to adjust the product feed file, which may be an additional implementation cost.

Reason for choosing Luigi's Box

Free proof of concept. Easy integration. Reasonable prices. High performance.

Reasons for switching to Luigi's Box

Classic elastic search in our store turned out to be the wrong solution

Vendor Response

Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box

Replied November 2022

Radek

Entertainment, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

LB the search engine that change my site

I can recommend this solution to anyone, it is flexible and very scalable

PROS

It works perfectly well, we have 1.500.000 products so search engine is crusial for us

CONS

- the integration took ages\ - the way of valueing costs by tokens is not clear enough

Reasons for switching to Luigi's Box

SOLR didnt work so well on my site, we have to mcuh problem in congiguring it

Rastislav

Pharmaceuticals, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Luigi´s box

We have been using Luigi s box for a few years now. In case of problems, their communication was prompt and they tried to solve the problem right away

PROS

User frendly administration. More search options on the e-shop page

CONS

It took quite a while to apply the rules, but that was probably only momentary

Vendor Response

Greetings, Rastislav Thank you for your recommendation and your trust. User-friendliness, cutting-edge analytics, AI-driven search, and relevant product recommendations lead your customers to higher conversion and a pleasant user experience. Thanks to client feedback, our products consistently perform at a higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box

Replied November 2022

User Profile

Michal

Verified reviewer

Telecommunications, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Luigi’s Box has proven to be an excellent choice for our solution

Overall I have found Luigi’s Box to be a very useful search engine that provides excellent data.

PROS

Luigi’s Box has proven to be an excellent choice for our solution. The integration process was smooth and now we can easily make changes and improvements based on what we learn about our users. Users are able to get fast results and recommendations thanks to the powerful Luigi’s Box search system.On the business side, we appreciate the clear usage analytics and the system's proactive suggestion of synonyms and other options to enhance the search experience. The Luigi’s Box team has also been a pleasure to work with, responding to feedback and providing support as needed. Overall, we are very satisfied with the high level of service provided by Luigi’s Box and greatly appreciate their assistance.

CONS

So far, I have no complaints about the software.

Vendor Response

Michal, Thank you for your review! We are glad to hear that you have found Luigi's Box to be an excellent choice for your solution and that the integration process was smooth. We are glad to know that users can get fast results and recommendations. Thank you for choosing to work with Luigi's Box.Martin

Replied December 2022

User Profile

Peter

Verified reviewer

Pharmaceuticals, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Exceeded expectations

PROS

Love the search engine. we were using previously in-house solution but Luigi’s Box is a great improvement over that. That alone would justify the investment as it vastly improves the user experience of our website. In addition to that, their pricing is more than reasonable and implementation was seamless. Can't recommend it enough.

CONS

search, analytics, support, recommenders

Vendor Response

Hi Peter, thank you for your honest review and for loving how our search works. We are very happy that Luigi´s box adds value to you and your customers, and that you find our solution worth using.

Replied January 2024