All GoTo Webinar Reviews
1-25 of 2,048 Reviews
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kyle
Real Estate, 1,001 - 5,000 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed November 2020
excellent way to deliver live webinars online
Peace
Verified reviewer
Music, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
GoTo webinar app review
The on-demand feature was everything for me as it increased my reach, boosted my ROI as I've been able to convert my live webinars into contents that are reusable.I enjoyed the experience, it was worth the money.
PROSThe download and setting up was quite easy.The interface is amazing. There was not much lagging. The customer service was very responsive. Registration customization was easy and I like the features. The audio and video quality was good. I also love the on-demand feature, it increased my reach and ROI.
CONSThe basic version didn't have everything I needed,like more participants. The premium is a little high, you know. Without a very strong internet connection, it would lag and with bad webinar performance. The interface can still be worked on. Integration with eventzilla was quite easy.
Reason for choosing GoTo Webinar
It was not so expensive and I had a very good experience and turnout after using it
Reasons for switching to GoTo Webinar
I couldn't take in more than 26 participants and I wanted to expand my reach.
Yogendra
Verified reviewer
Information Technology and Services, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Very good software for hosting Webinars or Presentations for larger audiance
This is a great software even for large organizations. We all love it.
PROS1. Our company uses GotoWebinar for hosting quarterly update calls and all hands meetings 2. It is a slick application that has useful features such as muting or unmuting all or few. 3. Attendees can virtually raise hands in the app by pressing a button when they are muted by organizer and when they want to speak. 4. Users can send private messages to one another or can send group messages or broadcast messages to everyone. 5. It has screen sharing and Video camera option too. 6. It has lot of toll free and local numbers from almost all of the countries to dial in 7. Phone app is equally great to dial in and has a calling ability as well. 8. No need of hosting this software in local premises. It is available as a software service.
CONSI have no complaints about this software.
Reasons for switching to GoTo Webinar
Skype was hosted on a local server in our premises. Upgrade and maintenance was a problem and also calls used to drop more often during the meeting.
Kat
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2020
Utterly Disappointed and Let Down By GoToWebinar
user friendly, like the analytics and reporting
CONSGoToWebinar has let us down time and time again when calling into the customer service line. We receive information that ends up being incorrect. Previous experiences include video recordings lot playing and recordings disappearing. The most recent and most upsetting, particularly in the times we are in, is with a webinar we hosted on the CARES Act yesterday (Wed). We had almost 1,500 registrants. My team called in on Monday to verify our package and limit we have available to specifically avoid people not being able to get into such an important webinar. We were told we had a limit of 5,000 attendees. That was specifically asked. We reassured our Board and Executive team with this info, which we trusted since it came straight from the source. Day of the webinar, we had a max of 501 and several hundred people were unable to join. Finally speaking with a friendly rep today I learned that we were misinformed by the GoToWebinar representative on Monday and that since it shows the max attendee number on the general pricing page online GoToWebinar chooses not to take responsibility. This is so disappointing how little care is shown, as mentioned, particularly in these times. Folks livelihoods are in the mix and all GoToWebinar can say is "Sorry, info is on our website". Where is customer service and trying to mitigate a situation? We will have to look elsewhere for another product as we cannot continue to support a company with so little regard for people in need of help.
Reason for choosing GoTo Webinar
We will be looking at zoom meetings and other platforms to transfer our business.
Alvaro
Alternative Medicine, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Goto Webinar review
Our overall experience was very good and we recommend it.
PROSIt was our first contact with distance learning so it was very useful because of the possibilities that it gives.
CONSMaybe it was a little expensive for our startup business
John
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Video conferencing app review
Since I used this application during the Corona pandemic, I have been using it with my team members in meetings, training, discussions, and everything else online.
PROSThe go to webinar application offers many advantages to users, including that we can conduct online seminars, discussion sessions, and ask questions. It is also characterized by ease of use and a simple, clear interface.
CONSIt has not been updated for a month, but the company developing the application issued a statement that it will be updated in the next few days
Ganapathy
Verified reviewer
Paper & Forest Products, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2020
GoToWebinar: User review
I attend/host both professional and personal webinars (e.g. business conferences & family reunions) using this software and I have yet to be disappointed by poor performance.
PROSThis is both a secure & efficient software to reach a vast audience anywhere in the world especially in the COVID-19 times that we currently live in. I love the high quality of both audio & video using this software every time I attend a webinar.
CONSSome users have mentioned that it works better with some Internet browsers than others but I have at least 3 different browsers on my Windows 10 laptop and they all work just fine with this software. Perhaps it is specific to a Windows 7 or Mac issue?
Reasons for switching to GoTo Webinar
Skype for Business is unpredictable when it comes to quick connectivity while joining a conference. It becomes much slower when the video is initialized.
Ashwinkumar
Verified reviewer
Mechanical or Industrial Engineering, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2022
best in class webinar app
fine , fantastic and satisfactory in all sense. I would industry uses to give a try and the audio video options will leave you wanting for more. It has a seamless and friendly functionality to most needs for online webinars
PROSautomated webinar is a great function for people joining across departments ; also on demand webinars is an icing on the cake and are functional features to relay upon. Makes scheduling a primary app to be used for. I would goto this app ever
CONSit lacks unique contact list, in some cases this is a troublesome job, but otherwise rest for me and a multi-tasker for me is all ok
Reasons for switching to GoTo Webinar
overall features of zoom and management decision based on the various queries and concern raised by teams from time to time
Alice
Verified reviewer
Translation and Localization, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Good product for online conferences
I like GoToWebinar for its easiness of deployment and the possibility to connect larger groups of people than other softwares for distant learning. I'd recommend it to anyone needing a reliant application for screen sharing and videoconferencing.
PROSThe software is easy to use and you can immediately use it after launching. It allows a large number of participants to follow the same event and contact the moderator through the chat without interrupting the conference itself. Great customer support.
CONSSometimes screensharing is not livestreaming but this can be due to the poor internet connection of the attendees. Also mic features could be improved.
Reasons for switching to GoTo Webinar
Limited number of participants, constant problems with audio and screen sharing
Craige Hardel
Verified reviewer
Market Research, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Good flexible solution
does the job for us although the pricing could be a bit more convenient Also it would be nice if we didn't have to download a software for most to jump on our webinars
PROSWorks well and doesn't crash unlike others. They've been around for a while and compared to the others they're quite quality
CONSPrice point. Although we started using it but it would be nice if they offered a cheaper tier We pay for it but they may get competition soon
Reason for choosing GoTo Webinar
Seemed more thorough and complete despite not having the sexiest ui
Sheree
Education Management, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Go To Meeting Is a Great Product
Go To Meeting is a great software that can be used for Board Meeting as well as interviewing candidates for a job opening.
PROSThe Ease of Use. Sound Quality was great.
CONSI do not have any cons with this product.
Reason for choosing GoTo Webinar
We felt Go To Meeting was easier to use and was less expensive.
Alhassan
Medical Practice, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Very important application
Easy to use, simple, any one can use without any previous learning
PROSMandatory application for every one working in medical field,easy to use
CONSNothing at all, i like it so much, and highly recommend it
Reasons for switching to GoTo Webinar
This application is more Safe and easy to use
Kira
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Good Webinar platform!
Overall this is a good webinar, conference, and virtual classroom tool. My experience was positive and although the price wasn't ideal I am satisfied with the value for money.
PROSI love the teaching and training features like virtual classroom, Q&A, and polling. I like the webinar templates and scheduling feature. The control settings are useful. The audio and video are both high quality and reliable, I don't worry about miscommunication. Easily integrated with other products. It's great for presentations and includes screen sharing!
CONSThere are no free versions and the cheapest plan only allows for 100 attendees. One of the more frustrating cons is that for a participant to share video they must be added as a host. I have also experienced issues when using the scheduling feature at times.
Reason for choosing GoTo Webinar
My positive experience with other GoTo products
Reasons for switching to GoTo Webinar
Zoom did not meet our needs
Prasad
Information Technology and Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
reliable and feature rich solution
Overall the product is excellent and i would recommend anyone seeking a top notch customer experience and webinar platform.
PROSThe interface is user friendly and controlls are very easay to find both for the host and audience. The dashboard shares a convenient overview of upcoming webinars and manage multiple events effectively. The audio and video quality is excellent thus enhancing the customer experience.
CONSsocial media integration feature would enhance the product. An interactive whiteboard would be a next required feature.
Reasons for switching to GoTo Webinar
connectivity issues, delays in presentation sharing , video bufferring
Sean
Electrical/Electronic Manufacturing, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2019
The best webinar platform we've used so far
Gotowebinar lets you do everything that a webinar provider SHOULD let you do.
PROS1. Let's start at signup: When you create a registration form for a webinar, it automatically includes the time & date of the event, with an option to convert those to the registrant's local time (& date). This is something that ANY webinar host could do, but believe me, not all do. 2. The layout is intuitive & easy to use, both at the scheduling & execution stages. SO much easier to do, and easier on the eye, than other services we've used. 3. It's easy to add downloadable files. Again, this is something every provider should do, but I don't know; maybe some have higher standards of what's "easy"? 4. No-fuss, no-bugs recording.
CONSWe give certificates of completion to our webinars' attendees. I found the export files of these attendees a little harder to work with than other providers'.
Reason for choosing GoTo Webinar
We checked it out because I knew the name, and had used it before. I had liked it alright then; it certainly seemed more usable and useful than our erstwhile provider.
Reasons for switching to GoTo Webinar
We were frustrated already with the interface and lack of (functioning) functionality, but then a few months ago "a computer error" cut our per-meeting user limit from 200 down to 25, without our knowledge. This lead to a lot of upset would-have-been attendees. Oh, did I mention: they slashed our max attendees, but kept charging us the 200-max rate. It was time to go.
BHAVIK
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
Great Tool to conduct online Webinars
My overall experience with GoToWebinar has been really satisfactory and it has been a good experience. The audio and video quality is good and the provided controls is also very useful. Some issues with mobile apps can be resolved and the overall sign in process can be improved.
PROSThe thing I liked the most about GoToWebinar is the audience monitoring. It helps in strict moderating of webinar audience and provides wide range of services to monitor and moderate audience. Also, the availability on all major platforms is a real plus.
CONSThe thing I like the least about GoToWebinar is the settings panel. Settings panel in GoToWebinar is really complex and sometimes it includes lot of efforts in finding the required settings.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Best Webinar Hosting Tool
I have been using GoToWebinar from the past 2 years and 5 months as the results-driven extraordinary when it seems after the webinar host. We nearly run 5-10 webinars per months both internal and external upon different technologies related, event s related, social awareness related as we can see our business growth with an outstanding performance each quarter with the help of GoToWebinar Tool. We can even schedule a webinar and after hosting it, we can even have a recording of it and can also rerecord if it'ds needed multiple times. GoToWebinar Tool do have an inbuilt dashboard and analytics which we help us in generating reports upon various features like Attendees Count, Registrants, Their sources of joining a webinar and lot more analytics and reports that we can generate with the help of GoToWebinar Tool :)
PROSThe most I like in GoToWebinar Tool is: 1. We can host webinars easily with a single click 2. We can also have automated templates which we can send it to all registrants 3. We can also send reminder emails to all registrants and attendees 4. We can track individual webinar analytics and can generate reports based on that 5. We can also do the practice (Dry run) before going live with the webinar so as to check the webinar goes smoothly 6. We can record the live webinar and can have a copy of it stored in webinar dashboard in this GoToWebinar Tool 7. We can re-record hosted webinar if in case there are any necessary changes that can be implemented
CONSThere are no cons about GoToWebinar Tool at present as I'm totally satisfied with it completely :)
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed November 2018
Webinar - tool which is not user-friendly all the time.
- We can invite more people to join a live webinar before start the meeting. - It is vet easy to connect to webinar meeting. With a few simple clicks from an email we can connect to meeting without any interference and hurdles in between. - With the good speed of internet connection you can have a video with good call quality and clear vision. - You can record the session too for future use and train more people with the same recording without repeating those things twice. - Good software to conduct remote meetings with geographically distant colleagues. - We can share screen too, so that other people will get more idea about what we want them to understand. - You can transfer the rights of sharing of the screen too. - you can submit the feedback after end of meeting for better improvements.
CONS- This platform stuck and freeze more often compare to other remote meeting tools. - If you do not have an accurate internet connection, then there is no use of this tool. - The incident had happened to us that we were around 10 people in a meeting and not a single person was able to hear another person’s voice. Even after login and logout several times in tool. At last we had to switch that meets on another tool. - We have to wait outside the main meeting page if the organizer is late.
Wambui
Verified reviewer
Civic & Social Organization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Simplicity at the very best. GoTo Webinar is very ideal for online events.
The experience has been super amazing just to say the least. We found a safe and reliable virtual room where we can always go to when facilitating our online events and webinars. It makes it easy for us to host public awareness campaigns virtually to educate and talk to the public about issues concerning hygiene and sanitation.
PROSWe appreciate GoTo Webinar a lot in our organization for the excellent services it offers us when facilitating online events and webinars. It is easy to use and we have never struggled to host and attend events with it. We also appreciate how it allows us to have lively events by making it easy for us to interact and engage with the audience. Plus GoTo Webinar is very good at giving information and conversations the security and privacy required to meet our security compliance guidelines.
CONSGoTo Webinar has a been a key and very reliable solution for us and all i have seen with it is pure class. Nothing to complain at all.
Justinas
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Very useful tool with fast support team and more..
This platform, which is excellent for one-on-one meetings and webinars, comes highly recommended. It's simple to use and performs admirably on all gadgets. Even the least technically savvy folks quickly pick up how to use it. Additionally, Clickmeeting offers excellent technical support. All errors are quickly fixed, and we are informed as customers of any unfavorable occurrences.
PROSIt provides all the functions you require, is well-designed, and is intuitive. I also value their assistance and the range of manuals they provide because they make online sessions more formal.
CONSThis platform, which is excellent for one-on-one meetings and webinars, comes highly recommended.
Reasons for switching to GoTo Webinar
this better platform
Timothy
Verified reviewer
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2022
GoTo Webinar is Unmatched, the Leader!
I use it for meetings and training for my agents, I like GoTo Webinar as I’m able to share my screens when am training online and it’s easy for my agents to learn as the watch what I’m training. Recording feature is a brilliant idea especially when you wan to keep records or share with those colleagues or friends who didn’t make it to join the meeting, this helps make sure no one misses on anything. It can accommodate a large number of attendees unlike some competitors. It’s user friendly and self explanatory, no need for training, language used is clear for Al to comprehend. Customer services is prompt and dedicated to offer any assistance and to leave you satisfied. Great quality audio and video. We’re able to schedule many Webinars at the same time and it’s unlimited per month. Chat box option helps those who don’t wish to talk air their views on the chat space where everyone else can read.
CONSIt’s brilliant, reliable. Efficient and effective. No challenges experienced, try it and you’ll like it
Ravinder
Verified reviewer
Legal Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
A reliable tool to deliver live webinars and trainings
We use it for training, remote team meetings, conference calls, and deliverable presentation to our clients.
PROSGoToWebinar is one of the most widely used tools for live webinars, to deliver online training, product demos, live streams, and online meetings. It is easy to use and has a simple and intuitive user interface. It works via an app or can be directly accessed via a web browser without downloading any app. Multistreaming, option to enable/disable microphone of the audiences, meeting recording, screen presentation, noise reduction, and voice clarity are some of the features I really like. These features play a vital role when you have to deliver training to a huge audience. GoToWebinar Mobile app is really helpful in scenarios where your traveling and you need to attend training. Voice clarity is excellent.
CONSGoToWebinar is a reliable tool and I didn’t find any limitations. You would observe some lag in a video presentation if you are on a slow internet connection.
Reason for choosing GoTo Webinar
Based on prior feedback from other users, we did a product demo and we got the features we wanted at the right price. We have happy with the product so far and recommend it to everyone.
keith
Verified reviewer
Financial Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2023
My go to videoconferencing tool
I love how it’s easy to download and use. The video and audio quality is HD, very audible and clear. Very easy to switch between desktop and mobile app. GoTo Webinar is very suitable for holding conferences and online courses for large groups as it’s able to accommodate large numbers, and also at the end of the training asks for polls and comments which are very handy to know about the engagement, where to improve etc. Fairly priced. Customized registration forms is very effective. The panelist is able to engage the audience with questions, also mute the audience to make sure there is conducive environment for the meeting. The audience who wish to speak are able to raise the hands up to be unmuted
CONSBrilliant tool. I highly recommended to all formal and informal users
Leonard
Verified reviewer
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Hosting seminars made easy
GoToWebinar is a fantastic service if you're looking to present to a large group of people. You have the ability for your clients to interact with the seminar in the event that you want to make sure your employees attend the meeting. I have never had a GoToWebinar disconnect from the internet, even very poor connections can handle GoToWebinar. I have setup and hosted many different seminars and GoToWebinar has to be at the top of my list.
CONSMy cons come from troubleshooting GoToWebinars inside a restricted network. More than likely you'll have to make sure all your users can run GoToWebinar on their computers/laptops. This can raise questions if you're monitoring what sites are whitelisted on your network. There was also a big limitation on users accessing GoToWebinar with Group Policy restrictions. The launcher will more than likely trigger your policy if you limit the programs your employees are allowed to run. This only applies to users who run the software while on the domain. Otherwise GoToWebinar is a fantastic service.
Jimmy
Verified reviewer
Food & Beverages, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
GoTo Webinar Review, The Best Ever!
I’m out of words to describe my awesome experience. I am glad am one of many users who are beneficiaries of GoTo Webinar.
PROSIt’s easy to download and install. Video quality is in HD, very clear and audible. It holds large group of participants, very effective for conference and online training. After an online webinar or conference there’s a polls provision where the participants can leave comments. Attendance at meetings can be recorded. Very easy to schedule and join meetings, literally takes seconds. GoTo Webinar is compatible with all devices, smartphones, tablets etc hence also accessibility can be from any location provided there is network connectivity. It has a recording feature where we can store the recordings for future reference.
CONSPricing is a bit on a higher side but this is atleast compensated with the many brilliant features.