We starting using AutoFluent about 6 months ago and have been very pleased. Pros: 1. The program does everything we need it to. We run data reports each week to track expenses/parts/labor etc. and the reporting 2. The training is great. The team at AutoFluent walks you through the set up process with as many training sessions as you need. They are available to help with problems that you encounter even after the initial set up. 3. I appreciated setting up the program myself, rather than having them set up the entire thing. I know the in and outs of the program better because of it. On that note, they were able to help me set up some of the aspects of it if I couldn't do it through remote support. This was extremely helpful and I was able to watch them do it. 4. We used Quickbooks for accounting and AutoFluent works very well with this as far sales are concerned. We post to Quickbooks daily and once it is set up properly, it works great. The support team at AutoFluent was able to help me set this up, as it was one of the things that I had a little trouble with. 5. There are many reporting options and so far, there was been a report for everything I have needed. Cons: 1. Some of the changes that are made can not change information retroactively. This is needed sometimes as adjustments are made to the program overtime. 2. Some information on the invoices can not be changed once it is put on account or paid for. 3. The template for the invoice can not be completely customized. 4. I don't like vendor bill paying option and how it works. I opted to continue to use Quickbooks for my vendor receipts and to pay bills through Quickbooks still. I do all of the accounting for our business and Quickbooks works better for me because of this. AutoFluent will post the vendor bills to Quickbooks, but only if the work order is invoiced out. Because of the method of reconciling that I use, it is hard to reconcile a vendor account for a period of time. I don't know if a transaction was missed on my end of things or if it just hasn't posted yet because the vehicle is still in work order status. Therefore, I do what works for me and continue to use Quickbooks for this.

The customer support Team is extensively trained and unified in helping pin point the trouble and helps to understand how to get the best use and resolve in using daily. I always feel like I have no worries when i reach out for assistance! [sensitive content hidden] was very helpful and patient. He was knowledgeable and thorough. I am so very impressed with the ease he explained things, and patience he displayed when he was teaching me and trouble shooting my issues. Both me and my assistant have had [sensitive content hidden] help us and we always leave the conversation confident and able to go on with the day.

Thoroughness. Everything has a reason and a path in which to analyze.

So far I LOVE this software for my business in every way i use it.

Great for inventory management, not great for employee/customer management in my opinion.

Helps us keep track of inventory in the shop so we know what we have and what we need to order

I don't really like the UI of the employee and customer management side so we use a different software for that aspect.

AutoFluent has helped our business run more efficiently and has made it easier for us to get things done.

Once I figured out how to utilize this software, I fell in love. It keeps track of our inventory and makes invoicing a snap! The add on tire module is great for easily registering DOT numbers and has the ability to show the specs on the individual tires. The support team is extra wonderful. They are prompt in getting to me and answering any and all questions I have had thoroughly. I never feel that I am a burden or that any question is "dumb".

I can't think of any cons except maybe from the beginning. My brain was fighting me on learning the software, but I found that if I learned small chunks of it at a time, it was much more accepting of the new information :)

Love on line chat!!!!! best thing out there. Software is easy to use and to teach to new people. The variety of reports are very helpful to bookkeeping. Entering parts into the system is simple. Tracking is a huge asset to us with inventory and mechanic hours, sales, discounts and aging customers. this system is very user friendly.

When running reports it would be nice if you didnt have to start over to modify the customer name. It would be nice if it would total the open work order amounts at the bottom or if you could run a report of open work orders at month end.

So far our shop experience with the software is working out really good. I can see that there is still some of the program we have not yet started to use. Maybe one day the guys with utilize the appointment schedule.

How it is updated into QuickBooks daily.

Part of my job is checking all the work orders. Is there a way you can look up work order numbers faster. Once you have a work order open if you could type the next work order number on the open screen and it would direct you to that next open work order.

Out of 10 stars I would give it a 10, it has been the one thing since we opened that hasn't given us a problem, when there is anything that I may have messed up it is just a phone call or help desk connect and it is fixed they even help us with connecting to our own server when our computers were hit by a storm, great guys, great service, THE BEST PROGRAM!!!

Easy to use, they have packages set up and if you copy them it makes the world easier to live in!!! It has everything you need from a big 8 bay shop to the two bay garage. It is actually fun to tinker with, you have the question button on every screen in case you need help, They are right there when you need help with the control desk connection or a simple phone call away.They also have the live chat in an instant. Every thing is pretty self explanatory and works flawlessly with Quick Books, they also have a tire sizer that is the best thing since sliced bread for changing tire size, works great with mitchell and all data!!!! Much better than the other software that we started with it took us two weeks and it is the best decision we EVER MADE!!!!!!!!!!

Haven't found one yet but it's only been 5 months, but don't think we will run into one. The only thing ( and I have been told they are working on this one) is the online all data that we are running ( can't really afford the full disk version) is not working yet, we will soon be in the red enough to get that service from all data. The vehicle look up with the vin and plate is the Bomb with vehicle information.

All of my information is in order and I can see how my business is doing.

I like most about autofluent how the are extremely detailed when it comes to an invoice/work order. I can find any specific info on any specific person and or date.

The least thing I like about autofluent is that Its not easy finding out where I bought part from when I open a closed invoice. I have to go through 3 menus in order to find out which vendor I purchased the outside part from.

I am pretty happy with the reports and being able to keep an eye on profit margin. I would like to be able to upload photos to the inspection and be able to email it to our clients. We have also had problems interfacing with other products.

Able to pull reports quickly and monitor gross profit all the time.

Cannot email inspection to client. Cannot add photos to inspection.

HAVE GRATE CUSTOMER SERVICE. EASY PROGRAM TO USE. WOULD LIKE TO SEE CUSTOMER SERVICE RETURN CALLS FASTER. OVER ALL WE ARE HAPPY WITH THE PROGRAM.

IT EASY TO USE

I like the simplicity of moving between quote and work order. Building invoices and being able to put notes is easy. They system as a whole is intuitive as it is much like my old system that was replaced by this one.

The search functionality for customers is not well done. You cannot simply put in a keyword like you should be able to. In fact if there is a period in a name (i.e. CA Dept. of Fish & Wildlife) you can't find that name if you don't put in the period. That make me crazy!

BEEN USING SINCE 2010 ITS EASY AND COMPREHENSIVE.SUPPORT TEAM IS ALWAYS THERE WHEN I NEED THEM.OVERALL PERFORMANCE IS GREAT

EASY

ENROLLMENT FEE

EASY TO USE. VERY DIVERSE. IF YOU HAVE TO CALL SUPPORT, THE TEAM IS VERY KNOWLEDGEABLE AND FRIENDLY.

DO NOT HAVE ANYTHING NEGATIVE TO SAY ABOUT AUTOFLUENT.

I have tried many programs in the 9 years being in business and this is the only program that meets my shop needs. The support staff at Autobiz is unbelievable, not only are they knowledgeable in the program, you dont have to wait 2 days to get support and the desk help feature is great!!! I would like to thank Brian, Glen and the rest of the team at Autobiz. They have what it takes to make a business feel welcomed and appreciated.

Program is easy to use. Staff knowledge of the program is excellent. Parts ordering and labor guide interfacing works flawlessly. The reports that are required to run an automotive or truck repair business is a must have and this program has them. Quickbooks interfacing and online support is truly a big plus!!!! My book keeper is truly impressed with the quickbooks interface

would like to see the end of day reports have options, print or save to a file, currently to my knowledge reports automatic get printed, I would prefer saving my reports in excel but of course Im still new to the program and I havnt asked tech support about this as of today.

TABs has exceeded my expectations and I have recommended it to many of my colleages.

At C&R Tire, we have 2 retail service centers that do tires and complete automotive service, plus a local wholesale division with 4 delivery vans. We went live with TABs on November 1, 2010 at the begining of our busiest 2 months. TABS is so intuitive, we were operating more efficiently with TABs within 2 weeks than we were after 2 years on our previous software. Four months in were were using enhanced intergrated features like Wholesale Web Ordering, Carquest, Wenchhead, Alldata, Customer Link. OEConnections and Recommended Services. TABs has also been very receptive to my suggestions on how to make their system even better. I looked at about 10 POS packages before chosing TABSand TABs is hands down the most comprehensive and efficient. Oh, and the price is pretty good too.

I haven't found any yet.

The functionality and performance of this is exceptional, my inventory has never been more fluent than it is now.

i am 100% happy with it i have no complaints at all

We found this company one day while google searching a problem with our previous software and Quickbooks. The free demo really looked good and so we opted for the free trial and fell in love with it. We were fortunate enough to be one of the first to install the multi-store version and it has been awesome. The part and labor guide intergration works great and saves time while building estimates. If a problem occurs or if help is needed the support staff are fast and really listen to what issues you are having. Autofluent has made a lot of changes for their customers since the release because they are really trying hard to make their software the best. We spent mega bucks on 3 other big software companies prior to finding AutoFluent and feel like this is the best value and feature rich one you can get. No other company will allow you a free trial period and Autofluent is growing and improving everyday to keep up with the demand of new and improved features.

Not any one program would b a perfect fit for our specialized business, however AutoBiz comes the closest. The biggest benefit of AutoBiz is the program allows us to see profitability in a job from the start and helps us invoice customers quickly after the job is complete. We can see right away the profit in a job and adjust with ease if necessary. The inventory system is very useful and easy to use. Technical support is excellent. There are a few limitations in the AutoBiz program. The reports for customers, vendors, and inventory are a bit cumbersome to use and are limited options and there is no option to save reports you might use repeatedly. Also, once an invoice is finalized there is no way to adjust the pricing or add any charges. Overall AutoBiz is a good program.

I would recommend this software.

The customer service that Troy and Sean provide is exceptional and I couldn't be happier!

The only true frustration I have with the program is when I need to look at several Work Orders (looking for a vender on a part purchased, etc.) the system will take me back to the home page (and not stay on that customer's history) unless I use preview. If I use preview I can't view the vendor or list pricing. I would love it if the programers could make a "Done" button that would stay on the customer until I was "Done" with that customer. =)

We have been using this program since 1/1/2015. We are pleased with the performance of the program. A little tough to get used to at first, but once you get it figured out it is a great program. Monique in the support department has gone all out to help us with our questions. She has a great understanding as to how to get the program to set-up to your individual needs and how to make it save you time. Monique is Awesome to work with. If you are considering the Auto Biz program, I will answer any questions I can to help you in your decision. Great Program. GREAT Support team.

We switched to Tabs Auto Biz from Invomax in June and it's been the best investment ever! The software is very easy to use and customer support is top notch, it definitely meets all of the business needs and more. -Professional looking invoices -QuickBooks integration -Customer info and service history is easy to access -Keeping track of inventory -User management -Customer support is always helpful and always return your call or email. (Troy is Awesome!!!!) I highly recommend this software for your business, you will not regret the investment.

I have not seen any software on the market that comes even remotely close to Tabs AutoBiz. My first and only recommendation.

There is not a more comprehensive, customized system on the market for tire and automotive facilities. It has all aspects of our industry covered. Support is always just moments away and to be able to speak with intelligent, knowledgable staff at all times is a welcome addition to the fantastic software!!

Have not found any yet....

I recommend this system to all auto service shops and tire dealers. This system is the best for all your tire and auto service needs.

This program is very easy to learn and use. If your looking for a system that does almost anything from managing sales & customers, keeping inventory and also online inventory if your a wholesaler then this is is your system.

Honestly we have had this system for over 4 years and I haven't found any cons yet.

Try it you will like it!

Easy to use system, integrates with parts catalogs very well, works well with QuickBooks. Very stable and the support is outstanding! They will adapt processes you need very fast, compared to other systems. Very fast and stable database - it does not crash like access databases!

Need to be able to restore a backup with out vendor help.

I've used this program for 9 months going. Yes, the initial costs are high but there are many options after that. The program works great and the support we had with the Autotabs team was even better. The business has grown from writing invoices out to being a professional shop. Best investment! Would recommend it to all. Don't think, just do it. You won't look back.