the new web based platform is easy to use and works anywhere.

In the web based version you can't open multiple windows at once.

The organization of Legal Files is outstanding.

It is user friendly, easy to learn. You can totally go paperless with this software which saves you money and time.

When transferring information from one file to another, it is difficult to transfer emails, you have to do them 1 at a time which is time consuming. It would be very nice if LF can figure out a way to be able to transfer a bulk of emails at a time. Thank you.

IT GOT US THROUGH UNTIL WE FOUND SOMETHING BETTER.

IT WAS KIND OF MEDIOCRE FOR EVERYTHING. IT SYNCED WELL WITH MICROSOFT OFFICE PRODUCTS AND ADOBE ACROBAT.

SO DIFFICULT TO LEARN/USE (I AM PRETTY TECH SAVVY). TERRIBLE REPORTING.

We have had Legal Files since 1999 and I can't imagine how I would have been able to accomplish all that I do in any given day without Legal Files. It has helped us tremendously to work as one unit even though we are in 22 offices. As a manager, not always on the scene, it is detrimental for me to be able to access any information I need and it lets me do that without being in the office.

Leal Files as a product and the customer support has been excellent.

The functions including the drop box from Outlook

documents are not arranged chronologically so it is difficult to find the most recent version.

Extremely useful in the legal field. It takes time to learn how to use it, but once you get the hang of it it's amazing. The reminders are excellent and you can send reminders to others.

Learning curve. However, you need to think of it as a paper file with the different tabs . It takes some time to learn how to use it but it's great.

Overall it gets the job done, providing essential filing services that can be shared across users and permits a variety of important controls.

Many features of this software are useful to the practice of law. It loads documents, tracks clients, tallies hours and more.

However, it is not intuitive and requires significant amount of time to learn the system compared to other software. The interface is also a bit dated, looking like something from Windows XP rather than modern day softward.

Our Corporate Compliance uses this app for corporate compliance issue tracking/matter management

1. It runs on multiple DBs 2. Customer Service is great 3. On site Training is included 4. Easy to learn and use 5. It is error free once installed.

1. User Interface is a little oldish and although can be easily assimilated & understood, is not 21st century 2. Every installation is customized. So IT needs some time to devote to it. But once installed, there are no errors or usage issues.

what I like the most about this software is that it facilitates our teamwork at the office because every document of every case we handle is available to everyone in the office so you don´t need to send them anything, they just need to get use to the software.

At the beggining it was not easy to understand all the features of the software but as everything it was just about time to get used to it.

Legal Files is definitely extremely capable software. It is very field-dense, allowing users to keep track of an extremely large amount of data. It does almost everything a law firm needs to have done by practice management software. However, Legal Files needs to be set up correctly to get the maximum benefit of the features. This requires paying the Legal Files support staff (likely) or having someone in-house who knows or can quickly learn the software well enough to do set up (not likely). Firms must also be willing to put in the time necessary to learn the software to get the benefit of the many features. Firms without a culture of innovation may struggle to learn Legal Files well enough to use the features for which they purchased it. Additionally, Legal Files is not cheap software. I do not think it is overpriced for what you get, but it does require a substantial up-front investment for software, training, support (billed separately every year), and either an in-house or virtual server. The fact it is server based makes it less adaptable as firm size fluctuates than cloud-based software.

Very nice software to do more work in less time

I did not get any errors after performing the installation. It's nice that it can work across multiple databases as well.

It's not an easy software to learn, to be honest. The interface should also be renewed, it looks very old now