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Top 15 Alternatives
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure librar...Read more about ManageEngine ServiceDesk Plus
SpiraTest
SpiraTest
SpiraTest is a cloud-based software that helps users streamline software developmetn and testing operations. Businesses can manage project requirements, releases, defects, test cases and issues. SpiraTest allows users to define ...Read more about SpiraTest
Volley
Volley
Volley is a cloud-based solution that helps businesses utilize built-in collaboration tools to review, streamline and improve design QA processes for websites. Using the administrative dashboard, professionals can view all ongoing...Read more about Volley
Instabug
Instabug
Instabug is a hybrid in-app feedback and bug tracking solution that provides businesses functionalities for beta testing, user engagement and crash reporting. Users are provided with customizable software developer kits (SDKs...Read more about Instabug
USU Knowledge Management
USU Knowledge Management
Knowledge Center is a cloud-based knowledge management solution that allows call center businesses to create a central knowledge repository for their agents. The solution caters to multiple industries such as automobiles, FMCG, sp...Read more about USU Knowledge Management
Pazo
Pazo
Pazo is an operations management platform designed for operations teams in the retail, facility management and hospitality industries. It helps companies ensure that tasks, audits, inspections, standard operating procedures (SOPs)...Read more about Pazo
Backlog
Backlog
Backlog is a cloud-based project management and issue tracking solution that caters to development teams working with design, marketing and IT teams. The key features of the solution include project and issue management, subtaskin...Read more about Backlog
DoneDone
DoneDone
DoneDone is a cloud-based project management solution designed to help small to large businesses track issues and create custom workflows. Key features include help desk, ticket management, conversation assignment, prioritization ...Read more about DoneDone
Usersnap
Usersnap
Usersnap is a user feedback platform to capture, organize, respond, and scale user insights for agile product testing and instant feature validation. Companies such as Red Hat, Erste Bank, Lego, Harvard University partner with U...Read more about Usersnap
MantisBT
MantisBT
MantisBT is a cloud-based issue management and bug tracking solution designed for software development organizations. The solution helps team members to collaborate on projects and share software development progress with internal...Read more about MantisBT
4me
4me
4me® is an enterprise service management solution that helps organizations, government agencies and managed service providers (MSPs) automate workflows, manage access and track the productivity of employees. It enables employees t...Read more about 4me
NABD System
NABD System
NABD is a cloud-based help desk solution that caters to businesses of all sizes. It helps companies in varied industry verticals including finance and accounting, education, manufacturing and retail, travel, non-profit organizatio...Read more about NABD System
osTicket
osTicket
osTicket is an open source help desk management solution that offers ticket management and IT asset management within a suite. The system can only be deployed in the cloud and is suited for small and midsize enterprise customers. ...Read more about osTicket
Wowdesk
Wowdesk
WowDesk is a customer service solution that helps small to large enterprises gather clients’ requests from all channels on a unified platform. With specific modules to manage customers, agents, managers, subject matter experts, ad...Read more about Wowdesk
PractiTest
PractiTest
PractiTest is a cloud-based test management solution that helps businesses maintain quality assurance and reduce product defects. Key features include activity tracking, custom dashboard, projections, traceability and applications...Read more about PractiTest