Rippling
About Rippling
Awards and Recognition
Rippling Pricing
Starting price:
$8.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Rippling
1 - 5 of 3,042 Reviews
Anonymous
Used unspecified
OVERALL RATING:
3
Reviewed February 2024
Rippling Review: Phenomenal Technology, Lacking Support!
Kelly M
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
An excellent all-in-one tool for the HR team
Among the several HR programs we use, Rippling is among the very finest. It's a one-stop-shop for everything I need to do my job, from requesting time off to managing my health insurance. It's just so simple to use.
PROSBy empowering me with Rippling's product, our team can maintain a product-heavy, lean operational structure. Thanks to the onboarding process, I was able to keep my focus on the big picture rather than getting bogged down in the weeds, and I'm confident in my ability to make rapid progress thanks to the fact that my work is being reviewed by people who are experts in their field.
CONSThe primary issue I have with Rippling is strictly a matter of personal opinion when it comes to the product's aesthetics: the design may seem cold and distant, making even simple tasks feel like more of an ordeal than they really are.
Reasons for switching to Rippling
It provides a centralized location for all employee-related HR information. The dashboard is well-designed and facilitates instant access to the information I require. Fantastic human resources resource that details my pay, vacation days, and more.
Gary
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Rippling is a business process integration platform.
In general, I've had a great time using Rippling. Having a central hub for handling everything relating to staff has dramatically streamlined how we do business. Human resources, information technology, and financial processes are now fully integrated, resulting in significant time savings and fewer mistakes. Particularly notable is the speedy onboarding process, which has helped us streamline our hiring practices and get to work faster.
PROSAcross HR, IT, and FP&A, Rippling provides a unified platform for efficient administration. It's a fantastic resource for bringing together disparate areas of an organization's operations, such as payroll, costs, benefits, and IT hardware.
CONSConsidering its numerous benefits, Rippling might be difficult to grasp at first because of its many features and capabilities. It may take some time to become used to all of the options and capabilities, and the learning curve may be rather high. There is room for enhancement in customer service with regards to response times and the clarity of responses given.
Reasons for switching to Rippling
Rippling is the only app I need to track my time at work, my breaks, my vacation days, and my insurance coverage.
Cleo
Computer & Network Security, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2024
Best in Class Product
I've been using Rippling for our HR and payroll needs for quite some time now, and I must say, it's truly a best-in-class product. The platform offers an extensive range of features that streamline our HR processes effortlessly. From onboarding new employees to managing benefits and payroll, Rippling has simplified every aspect of our human resource management. One of the standout features of Rippling is its intuitive interface. Navigating through the platform is a breeze, and setting up new processes is incredibly straightforward. The automation capabilities have saved us countless hours of manual work, allowing us to focus on more strategic tasks.
CONSRippling excels in functionality and usability, there is room for improvement when it comes to customer support. There have been instances where we've encountered issues or had questions that required assistance, and the response time from the support team was not as prompt as we would have liked. Additionally, the resolution of some issues took longer than expected, causing minor disruptions to our operations. Despite this drawback, Rippling remains our go-to solution for HR and payroll management due to its unparalleled feature set and ease of use. I would highly recommend it to any business looking to streamline their HR processes, with the caveat that they may encounter some challenges with customer support responsiveness.
Kristen
Accounting, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2024
Stay far away.
From the sales process to leaving Rippling every step of the way was filled with poor service. In addition to the above, an employee's benefits were cut off without prior approval, wage reports filed incorrectly and offshore customer service was contradictory, unaccountable and untrained. When I finally received service on the second level, I was subjected to more sales pitches, my favorite was the PEO person telling me that employees really couldn't reach the HR folks any way but email because, you know, this is a software company. Yep. One that shouldn't be in the payroll and HR business. I have never had such a bad experience running payroll with any company, and this is something I have been doing for my company and client companies for over 25 years.
PROSI liked leaving Rippling the most. I've used Paycom, ADP, QuickBooks payroll, none of whom are known to be easy and I would recommend all of them over this software. I did appreciate the email reminders for payroll, but that was it.
CONSOnboarding. I was treated like a fool who didn't know what a payroll period ending date vs a check date was. The constant pop ups on login. The confusing user interface and poor reports. The horrible customer service.
Reason for choosing Rippling
Software management which ended up being pricey and not necessary. We handle this better in house. I also had a client recommend it, who I think was inebriated when he suggested them.
Reasons for switching to Rippling
We were upgrading to Quickbooks Online and I don't care for how their payroll reports integrate into the books. They are always on a cash basis and require journal entries to convert them to accrual.