EZ Office has allowed us to track our spending, use, and overall asset inventory on a whole new level. It gives us a centralized place to have old designs, quantities and use history stored. Our systems, procedures, and product has been able to evolve and live on past individuals with the help of EZ Office. Unless I'm mistaken, the biggest feature that's missing is simply the ability to purchase EZ for a company and then add different departments/teams. That would be wonderful for the different facets of a university and all that we collectively use in terms of materials and promotional items.

-Single sign on capability -Non sign-in users -Multiple locations for inventory -Scanner integration -Label maker template

-It can be a little hard to get lost in the advanced setting if you're not using many features. -The inability to turn certain features/fields off -Aesthetics on the user interface -The lack of white papers/webinars that offer live and up to date case studies or example uses -The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version.

EZO provides great customer service that will walk you through any issue that you have.

Some parts of the software are difficult to use and some features are hard to find on the website. App also gets glitchy.

I have been using EZ for the past 4yrs and it has done what we have needed it for.

The cost for the functionality that it offers I would say is well worth it. It does the job for what our IT Dept uses it for.

I just wished the portal was a bit more visually appealing. We currently have our company logo on top but would be nice to customize the whole page.

The software is very easy to use and accessible from many platforms including my iPhone

Took a little bit of time to figure out best way to enter the deployment inventory

Functionality. EZOfficeInventory makes it really simple to track and menage assets.

The interface was hard to learn at the beginning.

My overall experience with EZOfficeInventory has been positive. The software is user-friendly, efficient, and has greatly improved my asset management process. It has been a reliable tool that has saved me time and provided valuable insights for better inventory control.

I love EzOfficeInventory because it simplifies my asset management, streamlines workflows, and saves me time and effort.

One aspect I disliked about EZOfficeInventory was its limited customization options for certain features.

We love that we are able to easily track out assets.

It is a little difficult to figure out at first but once you do it a few times it is very easy. Customer support is also great.

good

easy to use, many options to describe inventory

integration with other apps, search function

Ease of use, its very straight forward to setup and use daily.

not much to dislike, its a good product that does what it says on the box.

As I was onboarded to my new organization, I found EZOfficeInventory easy to use to track my IT inventory.

My company does not use EZOfficeInventory for all of our inventory. I'm not sure if that is something that should have been covered during onboarding of our company to the software.

Easy to use, majority of the time I am putting in inventory or take inventory out. Helps with organization because we are worldwide and helps know what is where in inventory.

How I can see what I have checked out or what is under my name when looking for inventory product.

Some questions when putting in inventory is not necessary. Aside not many other things we search for in the website.

Great product and very easy to use. You can manage assets, add serial numbers, all in one single place.

Sometimes it is a bit convoluted to return to the menus.

It’s easy to use and can be used anywhere with your mobile

Too much options to decide and sometimes it takes time to load the app

It is very easy to navigate stored information

It seems to have everything I need for the capacity in which I use it

My personal experience has been great. When speaking with potential clients, if they have certain preferences on equipment needs, I can easy access our inventory to see off we have that particular equipment instantly. It is just very easy to use. It's not clunky in any way.

It's very user friendly software. Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help. We are able to track all of our inventory via barcode no matter what project they are assigned to with ease, via online or mobile app.

As soon as I have an answer I will update. We are very pleased with the software.

my experience with EZOffice is excellent, comfortable and easy, can be used without experience in software to inventory

I like this software because is easy to administer and bring me reports complete also I can be tracking devices history

What I didn't like is the graphic interface, I think I could improve

Exceptional. From sales support at on-boarding, to billing, to retention. I have only had a positive experience with EZOfffice.

Easy to use, quick and easy setup, supports serialized and non-serialized inventory, and so much more.

I can not complain about any aspect of this software based on our use of it with our company.

We are using EZOffice to work as a small media closet within a university. This program allows for everything to be easily tracked, and in-turn it helps our business model. We keep marks on prices and item descriptions to make logging more functional. It's great that this online resource is available for purchase, to help businesses big and small get situated and started.

The software allows me to check in equipment very easily. I am able to easily see all of the logs that are within the product such as notes, comments, and check out times. This allows for better maintenance when it comes to missing products or issues with products, and how these could be tracked down to the users that checked out the equipment previously.

The inability to customize the layout. I wish that as time progresses, that the layout could be easily changed for more productivity

* We now have an "Asset Tracking Database" that provides listings for Disaster Recovery. * We can locate assets that have been Checked-out. * Too involved in keeping an asset database for out 75 PCs.

* Data is stored offsite, in EZOfficeInvetory's "cloud" so it is readily available from anywhere which is a real requirement in the case of a disaster at the office. * Create a report for insurance claim after loss. * Tracks asset assignment to sites/individuals via a Checkout/Checkin model. * Handles concurrent users and conflicts. * Custom fields can be created to handle the need to store additional information.

* Had to create many Custom Fields for simple PC asset tracking. * Within PC asset input, input template is not configurable to allow Custom Fields to be moved into more useful areas on the screen. * On asset display screen, again, Custom Fields are not movable to provide a more useful display with least important information at the bottom. * Layout of asset display screen is not configurable. * Pricing model is based on number of users configured not the amount of data stored or the databases used. * Not modular enough to accommodate stripped-down version that would allow us to just use Asset Tracking. * All Functionality that we use, except offsite storage, could be provided by one Excel spreadsheet which would far easier to use and would cover all of the PROs listed above.

We researched an inventory system to migrate to a few years ago and we came across EZOfficeInventory. We determined it looked like the best option and it had one of the best prices. Not only have we thoroughly enjoyed everything about EZOfficeInventory since the migration, but since we have the highest tier subscription plan, we can request any new feature that we want them to integrate for us and we have done that several times already. Each time we request something new they always make it happen for us so we have been pleased with every request we have made. One of the coolest integrations that EZOfficeInventory has is that it integrates directly with Zendesk which is what we use already for our help desk ticketing system. I honestly don't know what we would do without EZOfficeInventory at this point. Even the support staff is friendly and quick to respond.

You can create any kind of custom reports you want. Sort items by groups and sub groups. It syncs with LDAP. The pricing is competitive. You can configure alerts and custom access rights. It uses QR codes and barcodes. Easy to import existing assets from csv files. I could go on, but my hands are getting tired from typing.

Having a hard time thinking of any cons, but one thing it could use is a few more "bulk edit" options other than bulk editing assets themselves. Like it would be nice if I could bulk edit a certain user field or something like that. I also wish I could bulk edit the document/image library to remove all the duplicates. This is an extremely minor con.

We have been very pleased with EZOfficeInventory. We used it to replace a number of manual-input spreadsheets and other DIY solutions. This has been an affordable solution that works exceptionally well for our organization and has been a dramatic improvement from the hodge=podge of solutions that we were using previously.

We really enjoy how versatile this product is. We use it to track everything from computers and peripherals in the office to our trucks in the field. It is simple enough to allow for us to use it across a wide range of assets, but also robust enough to allow us to track service and schedule reminders for regular service and registration on our trailers and equipment. It has dramatically increased accountability across the organization and allowed us to ensure better control of our assets.

There are not really very many cons that we have discovered for the software. The only drawback is that some of our less technically savvy employees are a bit intimidated by the UI. However, after the initial hurdles, they seem to pick it up quickly.

So I'm not the main user of this tool. Our Operations team uses it for inventory but my tie in is getting new employees up to speed to use it, and also we've found it can be a useful means of tracking employee access to tools and equipment in one interface so we aren't spread across so many places in our otherwise immature tool environment.

I enjoy that it is flexible, but lightweight. Some inventory systems seem steeped in some old IBM style clunkiness but this tool matches cloud-style service culture and seems to flex where needed.

As someone that uses this tool for a few limited purposes, I have yet to really master effective reporting. I feel I either need to educate myself further or the steps to run the limited reports that I want are not as clear as they could be (compared to other EZO features)

Inventory management

tell people all the time that EZ should put me on their payroll as much as I praise & recommend their service! I have used EZ for a total of 4 years & have loved every part of it. It's incredibly user-friendly & retains any data you need to see at a glance between the comments section, custom fields & attachments. They have just enough levels of control that aren't overwhelming to incorporate but still maintains the levels of security that are needed. I am currently using it to organize/maintain a Samples Department where we have samples from all over the world with different specs. Each piece (some have multiple quantities & others are a single item) needs to be tracked with specific details maintained amongst 7 departments & 4 branches. Needless to say, this is an amazing tool to keep control & accountability for the assets. Their customer service is phenomenal! Every time I have a question they are quick to respond, thorough in their answer (including links) & have even implemented suggestions I had that helped with workflow. The definition of EZ is working smarter & not harder. Keep the outstanding work up EZ!! You make my job sooooooo much easier!

The only con I can think would be not having images on their search engine and reports. Some times a picture is worth a thousand words.

We can maximize the use of our limited resources by reserving in-advance, communicating our intended usage to allow sharing, and to schedule calibration and maintenance. We can use the history in EZO to justify new equipment purchases or to find new ways of maximizing the current equipment's utility.

EZO is intuitive to use. I can schedule the use of equipment immediately or months in advance. I can leave notes to my colleagues about what the equipment will be set to and if they can share it for the duration of my reservation. EZO emails me when reservations are ending and allows me to email colleagues about their reservations. Equipment can be categorized into different groups. Manufacturer Specs and calibration records can be attached into EZO for convenience.

The software is a valuable tool but It needs the administrator to stay on top of changing resources to maximize it's benefit. The team needs to use EZO fairly and properly and not over-reserve equipment.