We have moved from the old remote control system (the main competitor) to SUpremo and we are able to have the same services we had before but with slightly lower quality but cheaper costs and we have chosen to keep this software so we are satisfied with it.

Compared to the main competitor it is less complex in configuration and does not require you to authenticate via email and subsequent confirmation of the new devices from which you connect so in the end the process is faster (but less secure)

Compared to the main competitor, the quality of the video transmission is lower, there is greater latency, there is less effect of being in front of the remote PC but the lower cost justifies this condition

Since I've gotten used to the latency and 30FPS is not necessary for my use, I'm quite satisfied with Supremo Remote and will be happy to renew my license. The price is good for the scope of the software and I don't need more.

The software can also be easily installed remotely if the domain user does not have admin rights. you have the option to have them start automatically in the background, so that you can access a computer at any time, even if the user can no longer make any inputs or is not very gifted with computers ;)

Unfortunately, the performance is very poor compared to competing products. The video is jerky, inputs have a clear latency. Unfortunately, all other remote maintenance programs that I have used so far perform better here.

Solved many problems at customers via this support tool.

Installation is easy.. Create your own look and feel in minutes.

Waiting for months for an update to support Azerty keyboard from another country. (Working with Qwerty keyboard in home country). Even with map functionality special characters doesn't work.

We used Supremo for remote support / helpdesk. We saved lot of time with this software. Most problems can be easily fix remotely instead of on-site service.

Easy of use software, contact list, remote printing, file sharing and multiscreen support

Nothing. We have very good experience with the product.

The best remote control desktop application

Easy install and superb features. It solves my 100% remote support service / server monitoring.

Doesn't work with remote sound and perhaps you could improve the screen resolution.

It has helped reduce the support team teklephone times with customers

If you deal with remote customer support than this product is good for you. It's simple to get customers to download the current tool for their computer.

The mobile version on a tablet is not easy to scroll down or up

I support about 500 clients and servers.

Simply, I use it on many different clients

Sometimes the adressbook is a bit tricky

Works very well, and do what is proposes...

Updates are sometimes a problem in clients!

very satisfactory user experience, it fulfills its function as an economical and simple solution for support and remote desktop.

its ease of use and installation; its low price compared to other similar products

none at the moment; I believe it has everything you need for any remote desktop and support requirements.

I use supremo everiday, is the best option quality price

Is easy to use and manage, the interface is great

The speed and the speed transfering files is slow

Great piece of software that does exactly what we need it to do.

It is easy to use software for an affordable price and allows us all to remote in to the same devices at one time which is a feature we didn't previously have with other software.

When rebooting a PC we are connected in to it only reconnects us half of the time, but that is easily solved by just exiting and re connecting to the PC manually. It would be nice for the GUI to be able to be full screen on our PCs so we can see all of the device names in the address book if they are long.

We liked the ease of use and easy integration with our customer base. We had it installed and running in minutes.

Nothing to report. When we started there was a problem with our language pack (portugue from Portugal ) but they were very fast to handle that.

Excellent experience.

Easy connection with client. Personalisation.

Copy/paste from/ remote station. Easier and faster customer supremo download facilities.

Very satisfied for what that brings to me in overall

The ease of use, multi-platform, User friendly

Need more functions, such as reporting, having an inventory of the devices, not possible to control iOS or Android devices

very welll

easy access and cheaper best software for remote repair

now on MAC and Android, i can manage all systems with a smartphone

Ease of use, customization with company image, price.

Nothing, everything is correct and very well priced.

We have been users of Supremo for over five years. The product keeps getting better, faster, more stable and easier to use. We get great value for our subscription and we expect to remain Supremo customers in future. We have not had to contact technical support very often (perhaps twice in five years) but when we did they were prompt, efficient and helpful. We really like Supremo!

We use Supremo primary for unattended remote-access of our employees' computers. We are able to remote apply database and software updates, debug problems and configure PCs when the employee is present or absent.

No comment here... all good! Supremo does what it should.

Our experience with supreme has always been positive, both for us and with our clients, currently it is the only remote control software that we use and market.

What we like the most about Supremo is its ease of use for both the administrator and the client, in addition to its economical price

To put some downside, perhaps it could be that there is no service or support in Spanish

Is very use to use and very fast to improve

I don't now nothing, is perfect for my daily use.

E-mail problems, formation, and different little problems.

The facility to create and manage adresses book for direct connections, the disponibility of the services. The support are very fast et good !

Possibility to order differently adresses book. The shortcut keyboard don’t work every time and never for MacOS.

Supremo offers professional features and high quality at an affordable price.

Speed of the connection and overall performance could be faster.

it is a powerful tool to manage remote sessions

Stable and updates very frequently which indicates a continues empowering the software

Windows login not working on some windows editions

For now very satisfied.

More or less everything works as advertised...

Sometimes not works over IPV6 only networks. Some problems when we try to run Supremo over RDP session.

This software is perfect for our daily work, we give remote support to most of 100 customers, and all with supremo

The software works fine, and we have no problems with this.

Complete, simple, efficient and really cheap for the capabilities it has compared to the competition.

None that I have found using it after more than 2 years