100 percent satisfied. I have been approached with offers to switch. I turn every single one of them down. QuickBooks has proven to be to be the absolute best software for me to use in this area.

I love QuickBooks for Non-Profits! I have used this software exclusively for the past 10 years with no problems at all. I have received numerous compliments from Board Members of the accuracy and detail I provide when it comes to our financial reports. I have been told I provide the best reports they have seen (many are members of other non-profit boards). It is all accomplished with just a few clicks and the reports printed out!

It does take a bit of getting used to. Especially when you are first setting up the system. Once it is set up, it runs along fine. One thing to make sure of is the category of the items you are entering. Otherwise, your reports will contain mis-categorized information. Be sure to check over your reports for accuracy in that area. If identified, it is a simple fix - but you must check it over.

Overwhelmingly positive. I find it very intuitive. It does the job and I enjoy using the software. It doesn't frustrate me.

The reporting is good, the system is robust, the bank rec works, a lot can be automated, I use the payroll feature too which saves a lot of time.

The pension connection keeps not sinking so I manually have to go to the NEST website to enter in the numbers.

Lots of features to pay invoices and keep track of customers

Customer names can be duplicates and repetitive

We are very displeased with Quickbooks Online and will be looking for another program.

We liked Quickbooks Desktop, and Quickbooks is discontinuing that program, so we were forced to switch. The thing we liked most was not having QuickBooks onlinr.

QuickBooks desktop is nothing like Quickbooks online. They may have well been written by completely different companies and the learning curve is impossible.

Exceptional. I would be unable to handle the administrative functions of my position as well as client caseload without this software.

Ease of use! I am not an accountant nor am I professionally trained in business operations. When I was elevated from Staff Attorney to Executive Director I inherited administrative responsibilities that I was completely unfamiliar with. However, I was pleasantly surprised by how intuitive and efficient the software is. I am confident the transition into my position would have been far more difficult, but not for our subscription to QuickBooks Online.

After connecting our client management database and bank accounts to Quickbooks Online, I began to see duplicate transaction entries. In troubleshooting the issue, I discovered that deleting the journal entry created by our client database was the only way to resolve the issue. This makes me uncomfortable. I wish there were a way to "archive" the journal transaction. This would allow the system to properly reflect the journal created by the client database, as well as my direct entry in the accounting software without affecting the overall balance.

We have used Enterprise for years and we had to make a change because our inventory was getting out of control. Sadly, Enterprise is missing about 5 things to make their manufacturing perfect and it just doesn't look like that is ever going to happen. Accordingly, we had to try and find an MRP software and the only way it would work well was moving to QBO. This was like making a choice to either get punched in the gut or punched in the throat. Either inventory was workable or accounting was workable.

It integrates with our current ECommerce cart and a few other programs (e.g. Zapier).

They have radically tried to over-simplify the product. For instance, the Vendor tab being under Expenses. As every accountant knows, Vendors aren't solely about Expenses. This is just one example of how, in trying to make this product more intuitive, they have thwarted anyone with accounting experience in using it. There are so many things you cannot delete. Too many to try and list here.

Decent reporting. Handles bank transactions well.

Slow and clunky. Loaded with ads for optional services. Customer service is hit or miss.

Great tool when it works, lot of customers absolutely love the ease of use with QuickBooks online.

The customer service for problem solving when it comes to QuickBooks is horrible Tier 1 has to chat with Tier 2 who then chats with Tier 3 then Tier 2 has to relay the message to Tier 1. It makes the already bad process take even longer.

The draw of moving our accounting work online was a real one. Backing up to the cloud, accessing from anywhere, all positive possibilities.

In the end, Quickbooks Online was too-steep a curve for our team to adjust to and we had to move back to "regular Quickbooks" - the desktop version.

QuickBooks on-line is very easy to navigate.

Sometimes it is hard to get a hold of customer service.

There are so many reasons why we love working on Quickbooks online. The credit card processor working through our website, the mobile app and card processor, as well as the integration to WordPress and to help add automation to our financial recording.

There are so many features to this software, but my favorite is definitely the online platform. I am able to see the progress of the business through my phone or iPad and not just sitting behind a desk. So much business is done on the road or moving around and having the app easily accessible I can always be in touch with what is going on in the company.

Setting up the new company file was difficult. We were moving from QuickBooks desktop and it had to much data (20 years worth) that we were not able to compress it then upload the information to the new platform. We were able to do batch uploads which did allow us to preserve some data but it did make the transition a little more difficult than it needed to be.

Overall QuickBooks online advanced is a excellent product without which our business would not run as smoothly I highly recommend this product to any small business.

It is very easy to use and does not require an enormous amount of training. I especially like being able to integrate directly into our electronic data interchange system as well as our bank. QuickBooks online advanced really brings all of the useful features together to create a platform that helps our business run smoothly.

Although the help section is very thorough, it is not as easy to navigate. I wish there was an easier way. The graphic user interface could also use a little bit of improvement in terms of placing of features to make them more intuitive.

I like how easy, reliable, and multi-functional QBO Advanced is. I use it for a client and it saves me time and money.

I like the many features QBO Advanced has to offer. It saves time and money. It is great for growing business. It is easy to integrate with many other apps if needed.

The least I like would be the price, however, with the many features it has to offer - it definitely is a must for a growing business with more complex workflows.

On a day to day bases, it is easy to use and easy to see a quick snapshot of where our company stands. Customers can view and pay their invoices online and money is deposited quickly. It has helped increase our cashflow.

The software was fairly easy to set up and is very easy to use. Very forgiving. Errors can be corrected easily. (with the exceptions noted below)

The recurring transaction feature does not always work as expected. Accounts or products that are created in error can only be made inactive, not deleted. We now have a lot of extras since the accountant that helped us import our Sage data imported everything twice. We have 2 of all our products and accounts.

QBO is easy to use and not because it's aimed towards inexperienced users or people who have no accounting background. It can be simple or used in advanced ways.

The dashboard, cloud-based nature, and layout of the software has been up to date for at least 7 years whereas other general ledger software have stuck with more traditional builds.

There isn't much I dislike. There are changes that are desired but these are features that other software also do not have.

It is a necessary evil.

Online access is convenient. Most clients are already using it. Easy to get accountant access. Bank feeds are superior to the desktop product. Integrates with many different tools through Zapier. Works with a large array of direct 3rd party add ins.

It lacks basic and essential features such as reliable backup/restoration of data, month end closing tools, etc. forcing us to pay third parties to make up for what QBO lacks. The receipt capture is too limited and is very poor at matching transactions if it doesn’t automatically recognize a receipt. The system is extremely nit picky about which type of transaction you are using in the moment. This is not an issue with QB desktop as you can easily enter almost any type of transaction from the register without the need to tell it what you are doing in advance. The product does not often get substantive improvements and yet the subscription fees are very high and are increasing over time. Pay more, get the same product.

Online accessibility - can work anywhere with an internet connection. Linking to bank and credit card accounts is handy. Linking to Bill.com and Expensify are also easy.

As a controller and an accountant consultant on the side, I would recommend the online version to small businesses with fewer than 5-10 employees and revenues under $1 million that have very few transactions. For companies that have multiple approval layers and AP invoices, you would need an add on app like Bill.com to handle. We use Expensify and Bill.com to handle expense reporting and AP. QuickBooks Enterprise edition would be a better fit for companies with more than a million in sales and more than 10 employees, but costs can add up on that platform. -Approval levels are very broad. If I want to allow someone to add classes, I have to give them access to banking and reports that are only for partners to see. Further a la carte customization for permissions would certainly be handy. -Speed - even with high speed internet, processing multiple AP invoices is very slow compared to the desktop counterpart. -Accounting integration - when allowing accountants access to the company file, downloading the GL needs to go to excel. If the GL is large, it may exceed the line limit for Excel. -Some reports are unable to use the custom fields. This creates problems when the custom fields are critical. in our case, we can't run a report of payments received that includes project numbers. In order to get that report, I need to use Zapier to extract payments as they come in and send them to a google sheet. So the only listing I have for payments listed with our custom fields is in Google sheets!

Overall my experience has been good with Quickbooks online advanced. The product has all the features needed to run a business, get the reporting and also connecting with useful apps developed by different partners. Especially during this unprecedented times when online presence is fundamental QBO Advances provides access to not the only an accounting platform but also easy integration to other partners like Third party delivery, PoS, e-commerce, ACH Payments, etc.

The software is designed to simplify the journey by increasing the quality of the data input during the booking of the transactions and eliminating common mistakes during the process of bookkeeping. I like how the bank feed makes easier every bank reconciliation and provides a lot of information directly from the bank statement.

I do not like that the migration from desktop to online is not easy and the online version has some missing features compared with the desktop version. I also do not like the Inventory module does not have all the information for food products, like expiration date or lot control

I am very satisfied with QBO overall, especially since we also use Quickbooks payroll. Entering receipts and information is very easy and reporting is very intuitive. I do with there was a better way to enter multiple receipts from a payment processor site(Square/Stripe), versus the batch deposits as the systems integrate now.

It is easy to enter information into Quickbooks and find it later. Reports are great! I can always find the infromation I need in a ready report, and love that I can click within a report to access more detailed infromation.

As a non-profit, it can get a little complicated when tracking restricted revenues and their related expenses. Year end reporting for fulfilling the 990 is not easy when working around the chart of accounts as it us set up in QBO - some account categories don't match up with the way nonprofits track them.

I am completely self taught with keeping books in my business. Quickbooks online has made this even easier than any desktop version. I have been using Quickbooks online since it first came out and I am pleased with the continual progress and improvements made to the system. I feel the fees are very reasonable, but I do take advantage of many of the features. Payroll is the best feature. It saves time and money. I would never want to use an outside source unless I no longer had to do any bookkeeping myself.

Easy to set up and use. Help section is very useful. Most everything is intuitive to figure out. It is great to access information from anywhere and anytime. Mobile access is good. The Pay Now feature with invoices is very nice and eliminates the need for credit cards.

CHAT feature is hidden deep in trouble shooting.

Good! 7-8/10. It's not perfect & may not be the best fit for massive organizations, but you can get a lot of mileage from it if you spend time with the software & get comfortable with the range and depth of features available to Advanced users. Always play with the beta features!

QBO Advanced is designed to be an all-in-one finance & accounting solution. There are larger-scale ERPs out there, e.g. Oracle, ION, but Intuit definitely has the market cornered on out-of-the-box F&A software. Because Intuit has so many components available, the software is also modular to a certain degree & admins can turn on/off features as needed.

Intuit does not play nice with 3rd party integrations. There IS a developer portal if you're technical enough to do API work, but we've found software add-ons like Zapier are often necessary to build task automation into the manual steps of many QBO processes (which you will need if your organization works at scale & does not have a large accounting team).

Sending invoices out to clients on a recurring basis used to vex me! But invoicing with QBO is quick and simple and I can see whether the client has open/viewed the invoice. Now I can even create invoices in batches! I can send reminders, statements, and clients can pay online with credit cards or ACH, allowing cash flow to improve. I can also see AR reports and then follow up easily.

Overall this product is easy to use and offers the tracking resources our company needs. I also love the add-ons for processing payroll and the merchant services. It is a seamless, easy process for me to process payroll at a fraction of the cost of payroll processing companies. Also, I have yet to find a per transaction cost lower that Intuit's Merchant Services, plus it cuts the amount of work I would have to do if I used an outside credit card processor. I also like that this is cloud-based, online software that I can access from any computer at home and at work (or even at a coffee shop).

When I have a question or need assistance, the customer service has not been as good as I would expect to support what is, in my opinion, such a great software. QBO Advanced, however, has upgraded with a service called Priority Circle.

Quickbooks is what it is. I know it's not a perfect review and not what everyone wants to hear but it's the best one on the market BUT with that being said this program lacks a lot and has A LOT of glitches and malfunctions all the time. Will I be switching to another one. Probably not in the near future.

The overall use of QB online is easy. It's straight to the point and anyone can learn how to use the software. The majority of the features are pretty easy and function great.

THIS SOFTWARE IS SO GLITCHY AND SLOW! Some days this software works phenomenal and on the days you need it to work it doesn't. This is especially bad when it comes to the payment feature for contractors. To pay one contractor is fine but when you need to pay multiple and use the feature included in QB it's horrible. Every click takes at least 30 seconds to load making a job that should only take a few minutes take 1/2 your workday.

easy to use and teach makes our ability to do work very easy

easy to use easy to teach functions are compatible with our organization's operations Allows a lot of customization for reports

not cheap tech support is too expensive some updates are not necessary. Seem to occur just so it can be said that it was updated.