All LMN Reviews
1-25 of 46 Reviews
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Kevin
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Foundational to Our Business
Estimating for profit. Budgeting with a purpose. Tracking Time and collecting job data.
PROSI used to not know how to estimate jobs to cover all my costs. LMN has changed that as well as helped me track time on jobs and employee timesheets. This software is so foundational to our business, and I don't know what we would do without it. We can tailor our estimates toward jobs that make us money now, and help us weed out unprofitable jobs.
CONSHaving been with the software since 2015, LMN has grown exponentially. What started out as a simple, amazingly effective software has inevitably become more and more complex over the years as the developers have done their best to accommodate the wide range of landscapers out there. I understand this to a point, but I hope the developers see that the main advantage with LMN was being able to job cost and budget SIMPLY on an easy-to-use platform. More and more features is great but the law of diminishing returns applies. Please don't make this some lumbering giant that is no longer simple to use!
Reason for choosing LMN
LMN had greatly informative workshops offered around the country to help us implement our LMN software.
Vendor Response
Hey Kevin, We're thrilled to hear LMN has helped your business grow! We pride ourselves on maintaining and further developing an easy-to-use platform that gives landscapers the digital tools they need to grow their business. We build our software through customer feedback, and we'll be sure to take this back with us as we continue to grow LMN. We understand that there has been a lot of change in the 6 years since you've joined, and our customer service team would love to help you if you're interested in further streamlining your business operations. We'd be happy to connect you directly to a team member to help you if you'd like. We also offer a variety of online trainings through our academy, and we're happy to pass on those to you as well.
Replied September 2021
John
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2020
Know what you are getting
Was hoping to be able to replace Service Autopilot with this software but due to the difficulties in getting the scheduling and dispatching component to make sense and be usable we are now using both software packages and did not upgrade to the Pro version of LMN. I have tried to get help but usually get this watch video, the video did not help there are a lot of steps to get the scheduling to work.
PROSThe CRM and estimating piece of the software is very easy to use and really helps. The building a budget is an awesome piece to have to help you understand your numbers and help recover your overhead and make sure jobs are bid correctly. The pros really end there though.
CONSThe time tracking and scheduling piece we have never been able to get to work correctly and feels like it is not really integrated into the main software very disjointed and difficult to use. We have never been able to get to work correctly. All we have ever been able to do is use the CRM and estimating components.
Reason for choosing LMN
We chose LMN for the idea of being able to switch from our current software to one program, we have not been able to switch. We use LMN for construction estimating (never got scheduling to work) and our other software for everything else
Vendor Response
Hi, John. Thank you for letting us know about the issues your having with implementing the Time and Scheduling features of the software. We want to make sure you're able to use the LMN software with it's full features. Please reach out to our customer service team so we can help you get this figured out.
Replied November 2020
Christa
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed February 2021
You say potato, LMN says firetruck
The support team is available and helpful. Thats where the things I like about LMN ends
CONSLMN is probably the least intuitive program you will ever find. It is literally like trying to learn a new language to figure out how to use the scheduling portion of the program. Once you learn their language and terminology you can start to figure it out. But then as everything starts to make sense you think, "who, in their right mind would make a program like this?" It literally seems like the development team started out with all these amazing ideas, got halfway thru the development, got bored, decided to work on something else and when the deadline came to submit a fully developed LMN just submitted their halfway done project. The scheduling calendar does not communicate with the crews timesheet in any way that I can determine. Wouldn't it be nice if you could convert a crews daily schedule to a timesheet that they just stick their times into so they didn't have to guess what task or service to check off? Wouldn't it be nice if the crews could click on a job on the calendar and it would take them right to the job and service they are supposed to be clocked into? Wouldn't it be nice if the daily schedule that you can print out or email to the crew LISTED THE SERVICE THAT THEY WERE SUPPOSED TO BE CLOCKED INTO?????? Ugh, I could go on and on. I would not recommend LMN unless you have an exorbitant amount of time to watch the Academy videos, schedule regular meetings with tech support and have an extreme tolerance for program development ineptitude.
Vendor Response
Hi Christa, we are sorry you feel that way and would be happy to have a deeper conversation around how LMN can better help you and your company. Please reach out to support@golmn.com at your convenience and let's see what we can figure out. Thanks - AM
Replied February 2021
Charles
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Former CLIP user now using LMN
Overall experience has been positive. The team has accepted the software, crews use tablets to log work, the CRM function has been especially helpful.
PROSIt's comprehensive, innovative and provides information the team needs to get the job done.
CONSThe proposal writing function can be improved.
Reason for choosing LMN
Aspire's learning curve and pricing structure defined the decision.
Reasons for switching to LMN
CLIP felt like a Windows 3 program ported and changed year after year to the point where it was not intuitive and challenging to learn.
Vendor Response
We're happy to hear you and your crew are enjoying LMN, Charles! Feel free to reach out to our team if you have any questions.
Replied September 2020
Jonathan
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
LMN the difference
Great from inception to full implementation they have been great.
PROSIt accelerated a lot of the programs and data we were doing before to give us the analytics we needed much faster! This allow us to have so much more confidence when quoting and deploy are employees
CONSTo fully implement just takes time but that is just the reality of engaging with a program like this.
Reason for choosing LMN
-Nothing we found allowed us to have such control from budgeting, estimating, deploying and invoicing. The reports are amazing and really empower are admin staff to make real time decisions in the course of the day.
Vendor Response
We're happy to hear how LMN has helped you grow and improve your business, Jonathan.
Replied September 2020
Barney
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Landscapers Best Bang for the Buck
Very good
PROSDesigned for the Landscape Contractor/Service provider and is the best estimating platform on the market.
CONSScheduling is too complicated and I wish it was a true AR module for Quickbooks
Reason for choosing LMN
For the size company we were at the time($2.6 m), I though Boss & Aspire were too expensive and the on-boarding was going to be too time consuming and felt we didn't have the inhouse resources to do it successfully. We actually had CLIP 10 years earlier and they were not willing to help us with data loss due to glitch in their software. We were losing whole banks of client history and they could not help us and were not willing to fix software to prevent from further data loss. we had no choice except find a new provider. I was not convinved CLIP had changed enough to be our service provider again. I thought Service Auto Pilot would have been a good choice if we were a lawn maintenance or lawn care oinly company and didn't think it was robust enough platform for complex construction and design -build projects, billing & estimating. When we choose LMN I was finally convinced after attending their build a better landscape business workshop at our local Catapillar dealer. Based on their values, [SENSITIVE CONTENT HIDDEN] background as a very successful landscaper, his staff, the Build a Better Landscape Business workshop and the software itself I knew LMN was the right fit for us. I think we have now been using LMN for close to 10 years and we do not plan on changing anytime soon.
Reasons for switching to LMN
Lack of support from QExpress staff and weak scheduling and routing capabilities.
Vendor Response
Thank you for being a valued LMN user, Barney. We value your feedback and please know we are working to try to make every feature an easy and positive experience. Feel free to reach out to our customer service team directly with any issues or questions you might have!
Replied September 2020
Laurie
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
LMN does double duty and is easy to use
We use this software for budgeting, job costing, estimating and time keeping. It works well with Quickbooks. We don't do any invoicing since we work mainly with large contractors, and our invoices come in the form of progress payment requests. Especially for the estimating department, it creates a consistent simple process to get the estimates out the door quickly. You can compare your estimate to your budgeted cost parameters to reduce mistakes, so it helps with the accuracy as well. We track our jobs won/lost and can use this data to make better decisions about how to bid. Time keeping is accurate and helps us put costs to the proper task and job. Overall, it has made our business run much smoother with consistent processes and analysis.
PROSEstimating is easy once you have your catalog and items set up. Makes Estimating very consistent. Easy to use with Quickbooks.
CONSCumbersome to set up at first; even with video tutorials we needed expert advice, and took the classes. It takes a commitment to get it up and running consistently. Main problems would be getting foremen to use the timekeeping part correctly, and clocking in to the right tasks in a timely manner.
Reasons for switching to LMN
Wanted to make our estimating consistent, easy and transferable to new employees. We wanted to get something that would integrate with Quickbooks which we had been using for over 20 years.
Vendor Response
We appreciate the great feedback, Laurie. We're glad that LMN has helped your business run more efficiently, and we are working on improving every day to help make the process easier for you and your foremen.
Replied October 2020
Chris
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2020
Quoting and tracking time made easy
LMN is a great product made by a great company that is innovative and has been largely successful in the industry that it serves. Their staff know the ins and outs of landscape construction, snow clearing, and maintenance. They offer amazing training videos and seminars and are active in the landscaping community.
PROSOverall, the program is intuitive and easy to use. Quoting is made easy with templates and product catalogs customized easily for your business. The Time App is worth its weight in gold and has become an easy way to communicate with our team leads through pictures and notes. Invoicing is almost seamless when combined with QBO.
CONSThe report function could be more customizable (time on site vs contract end date). Notices for specific events would be helpful (contract end dates). Adding a unique quote number to each page of a proposal (especially the signature page) would be thorough.
Vendor Response
Thanks for the feedback, Chris. We hear you and are constantly working to make the software a better experience for our users. Feel free to reach out to our customer service team with any issues in the future.
Replied October 2020
sean
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Clintar
Very Good
PROSTime tracking and estimating are very easy to use and have helped us grow.
CONSThere is no Job Costing. Major hole and hope it's coming soon.
Reasons for switching to LMN
Price and ease of use
Vendor Response
Thank you for being a valued LMN user, Sean. We value your feedback and are always working to make LMN a better experience for everyone.
Replied October 2020
Tom
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2020
Great software to take your business to the next level.
Overall experience has been good. LMN has helped us go from a 1 M business to a 3.5M business.
PROSLMN touches all aspects of your business. From budgeting, to estimating, to CRM and sales, to scheduling, to time tracking, to paying employees, to getting paid.
CONSThe software isn't as intuitive as I would like it to be. You can tell it has been built on to itself as new features have become available which can leave it feeling disjointed.
Reason for choosing LMN
Enjoyed a presentation at GIE expo by [SENSITIVE CONTENT HIDDEN].
Vendor Response
We love hearing about your positive results, Tom! Thanks for the valuable feedback. We are working on continuing to improve LMN based on your needs.
Replied October 2020
Kali
Environmental Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
LMN Has Revolutionized our Business
A++++ - 5 stars - 100% positive. I highly recommend LMN to all landscaping and snow removal companies.
PROSEvery feature of LMN is impactful and has changed the way we do business. We are able to set-up estimates quickly and see real time results for the first time in our business. We are able to quickly communicate with various members of our team and customers. Now especially in this age of working remotely LMN does all the right things for our business. LMN customer service, support, and ongoing training is also the best I have ever seen!
CONSI don't think there are any cons to using LMN. The only thing I would tell new users is to be ready for lots of in depth research into the business to get things set-up correctly. And be ready to continuously tweak things along the way as you see what works and what doesn't with the way you have set things up. Also, don't try to do the set-up on your own. Take the LMN training and then set-up weekly calls with your LMN rep - you will be so much more efficient in setting things up for success.
Reason for choosing LMN
Customer support and training, ease of use. Also, LMN is constantly updating their software and adding new features to make it work for US. I can't say enough good things.
Vendor Response
Thanks for the wonderful feedback, Kali! We're always happy to hear when our users have a positive experience with LMN.
Replied September 2020
Christine
Construction, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
LMN Review
Overall, we have been very happy with LMN to-date. The budget process is clear in the software, which generates profitable estimates. The navigation of the software is good, and the payroll and estimate sync options to QuickBooks are beneficial. There are always areas to improve, as every company has different software needs or requests, but as a whole, LMN has greatly benefited our business.
PROSPros of LMN: - Ease of Use - Budget-based software - Integration with Quickbooks - Payroll sync tool - Estimating is clear and based on the budget - Customer service is easily accessible - Training and workshops are extensive - The software is affordable - LMN has an app for field use - LMN is continually updating and innovating the software - They are open to hearing new ideas and improvement - The company is invested in sharing useful information to the industry
CONSCons: - It would be great if LMN expanded their CRM module to "prompt" repetitive office tasks in "to-do's" versus requiring manual entry - The purchase order feature could be expanded to include sub-contractors, as well as allow more features - It would be nice to have more formatting features for estimates and contracts - It would also be helpful to have more integration options for cost codes from LMN into QB - The new time app update seems to have caused some glitches
Vendor Response
Thanks for the awesome feedback, Wynia. We love hearing how contractors are able to make the most out of the software to grow and scale. We're working on continually improving to make business growth easier for you.
Replied November 2020
George
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Best Software to Change your life and business
Administrative Operation Organization has improved exponentially....the Chat function for help is fantastic...very responsive with answering questions.
PROSCompany Budgets - Pricing Systems - Template Systems & Project Management Tracking - Crew Hours and Site Photos.
CONSWould like to have tweaks everywhere so it can be organized numerically and with sub-categories
Reasons for switching to LMN
Budget did not integrate with pricing system
Vendor Response
Thank you for being a valued LMN user, George. We appreciate the feedback and hope to continue improving and helping you grow your business!
Replied October 2020
Joel
Accounting, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2022
LMN Review
We were satisfied with the value at 220 dollars per month. The increase in price vs. value added did not compare with the competition.
PROSBudgeting and Estimating functions are strong.
CONSLMN increased price on January 1st, 2022 by 61%. LMN charged a 30 day cancellation usage fee to cancel the subscription. LMN charged an extra 97 dollars on last payment without acknowledgement for Greenius. We paid an extra 6 weeks of usage to LMN while using another program which was an added charge of 532 dollars instead of implementing an immediate cancellation option.
Reasons for switching to LMN
Functionality and Price.
Vendor Response
Hey Joel, We're disappointed that you felt the January price increase didn't equal the value you needed from your software. We recommend you check out LMN Gro if price is a sticking point for your business management software needs. It is a lighter experience than LMN Pro, but has many of the essential tools needed for you to keep your business running.
Replied May 2022
Mark
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Great product!
We're really happy with the overall experience with LMN, thank you!
PROSLMN has been very helpful for our company in providing a great platform to plan for operational success, while having great tools to measure against that plan. A great system is good, but it's even better that LMN puts on great training events, has super customer support, and a really good onboarding program to help with the more complicated pieces.
CONSThis isn't so much critical feedback as it is a wish for the future - we wish that the scheduling would allow financial forecasting based on the jobs in the schedule. This would better support open book management, and scheduling to meet budget.
Vendor Response
Thank you for the positive feedback, Mark! We're glad that LMN has served your business for the last few years. We'll take your suggestions and consider them as we continue to work to make LMN better for all of our users.
Replied October 2020
Sara
Facilities Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Reveiw for LMN from Pro-Scape, Inc.
This software has completely changed the way we do estimates for lawn services and landscaping. We no longer have to go directly to the location to configure pricing. It helps keep track of employees and the tasks they are completing in order to have more efficient billing processes. We love everything about it!
CONSThe only issues that I have come across with this software is the difficulty I have experienced when adding new users between LMN Home and LMN time. I have accidently incurred extra charges for trying to add one employee then they would not refund the money back.
Vendor Response
Thank you, Sara. We're happy to hear that LMN has helped you grow your business. If you ever run into similar issues in the future, please contact us and we will do our best to resolve the problem. We value your business.
Replied October 2020
Brad
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2020
Decline over years
Over the years the program has become progressively worse. The features get harder to use and the functions are not accurate. It has become very difficult to navigate. If it weren't my busy season, I would switch.
PROSIt was easy to get started and it was relatively inexpensive. It claimed to do lots of things
CONSIt does a lot of things poorly. Customer service is argumentive and not trained. Reports are useless. It makes running operations so difficult. I could go on and on this missed opportunity. Some say are financed by Cat and they have sold out. Something is off, the [SENSITIVE CONTENT HIDDEN] I met is better than this.
Reason for choosing LMN
It was less expensive and quicker to implement. Aspire was just hitting market and its history was unknown. 4 years later, Aspire is progressing and LMN is less effective.
Jacki
Consumer Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Transforming Landscape Businesses From The Inside Out
The LMN Team is always there to answer questions, help with onboarding, training and the online video library is amazing to help your team members learn and grow with this software. It will supercharge your business ahead of your competitors. If your competitors are already using it, then you're likely working harder than you need to at managing the moving parts of your business and drivers of profitability.
PROSIt guides businesses of all sizes toward a deep understanding and management of all costs of business, pricing strategies, managing employee time, managing overhead recovery and building meaningful budgets.
CONSIt does take considerable commitment to align and build the company data base... and like all other business management software, the relevance of the data produced depends on the accuracy of the data entered. LMN makes it easier than most similar software options in my opinion.
Reason for choosing LMN
LMN is tailored to the Landscape industry.
Vendor Response
Thank you for your feedback, Jacki! And thanks for being a valued LMN user. We're always working on improvements to make the process easier for you and your team. Please reach out to our customer service team if you have any questions.
Replied October 2020
Steve
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great Software
Great customer service and classes.
PROSGreat all around software for the Landscape company. Easy to use in and integrate with our accounting software. Easy to budget and create accurate estimates.
CONSI wish I could be better at using the scheduling functions.
Vendor Response
Hey Steve, We appreciate your positive feedback! Our LMN Live Virtual Academy classes cover scheduling functions on a basic and advanced level. We can easily set you up with the tools you need to take that next step in streamlining your business operations. Just pick the time that fits your schedule or reach out to our customer service team to answer any questions. https://golmn.com/training/lmn-academy/
Replied September 2021
louis
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed October 2023
stuck in the 20th century
at first it was great. but over the past few years, we have loathed it. to the point that we are now considering another program like jobber.
PROSwhen it came out it helped us get our numbers straight and clean up our operations.
CONSas we grew and wanted to start using the different features like lmn time and quickbooks sync'ing we realized that it was just tedious and out dated.
Robin
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great Software with lots of features
Great software that is ever changing to make estimating invoicing est... easier to do
PROSAll of the features they offer and the fact they have all the training you need to be successful! Easy to follow tutorials.
CONSNot using the software to its fullist potential. It is something that takes time to intrigate into your business but once you do it is awesome.
Reasons for switching to LMN
Because of the features, training and ease of use.
Vendor Response
Thank you for being a valued customer, Robin! We're happy to hear that you're enjoying the software and features. Please let us know if we can help you in any way to make sure you are getting the most out of the software.
Replied June 2020
Arman
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2022
Subpar In everyway
There is nothing good to say about this software in my view
CONSAside from a passive client support and less than knowledgeable support team, the actual software has many issues : User interface : very basic and you have do do multiple clicks on to retrieve simple data. each click takes time 3-10s time to upload. The search function is very elementary . Inferior Data Management : You may spend 20 min creating an estimate but it is possible that it crashes or your changes does not get saved. in general it reminds of a software that was written in the 90s. More Than one way to do things or to get to your data: more than one way to do simple things and therefore prone to mistake and inconsistencies
Christina
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
LMN Rocks!
LMN has increased our business and enabled me to send out more bids in less time. The Customer Service is unbeatable! And the LMN Trainings are worth the time and money. I have learned a lot over the last 2 years.
PROSIt is so easy to use and I can create bids in 30 minutes- where it used to take me 2-3 hours on a spreadsheet.
CONSSome of the reports are hard to customize to our needs.
Vendor Response
Thanks for the feedback, Christina! Rest assured we are continuously working to make the features easier for you to use. We're happy to hear that LMN has helped you grow over the past 2 years and we hope to continue to be a part of your journey.
Replied October 2020
Blake
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Know Your Numbers
LMN has changed the way I run my business. Each estimate now includes overhead recovery and accounts for all my expenses making sure we are making a profit, where as before LMN I was Eyeballing jobs and had no clue if I was making money or not. I have learned so many helpful tips in the LMN webinars and classes. Great community to be involved in!
PROSIt helps you know exactly what you will make on each job and what your expenses will be on the job. It also helps me make equipment buying decisions and to tell me if I should rent or buy a certain machine. I also think the customer portal is a game changer.
CONSOnboarding was pretty time consuming on the front end, but it is necessary to truly understand the software.
Vendor Response
Hi Blake! Thank you for the feedback and for being a valued LMN Pro customer. We're excited to hear that the software and it's features are helping your business run efficiently! Please let us know if we can help with anything in the future.
Replied September 2020
tom
Facilities Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Review of LMN features
customer service, support, and proactive approach is outstanding
PROSThe software is specifically focussed on our industry and it's common concerns and needs. not a generic approach.
CONSsome portability issues ie: copy and paste budget information within a portfolio, or downloading of content to present to other members outside of the software.
Vendor Response
Hi, Tom! Thank you for the valuable feedback. Rest assured our team is working diligently to provide better solutions to your experience as a user. In the meantime, if you run into any issues please feel free to reach out to our Customer Service team.
Replied October 2020