All LawToolBox Reviews
1-25 of 52 Reviews
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Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
I have used Law Tool Box for a number of years and hope to never have to change!
An easy to use and reliable docketing program
PROSLaw Tool Box is a reliable docketing program that is easy to use. An added plus is the links to state and federal rules of civil procedure.
CONSDeadlines do not automatically synch to your calendar without the use of Office 365. I would like to see improvements with the deadline "hide" feature.
Nicole
Law Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Best for Legal Docketing
The firm's docketing system was outdated, complex and not compliant. LawToolBox solved all of these issues which
PROSThis product makes it easy to keep track of deadlines and be in compliance
CONSn/a - I have no cons for LTB. It does what it is supposed to do.
Reasons for switching to LawToolBox
I used LTB at all my previous firms and in order to be efficient in litigation, the firm needed to switch to a better system
Mellissa
Legal Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed December 2023
Amazing feature, but not helpful in Texas cases
I would really love to see more Texas based deadline sets so that I could utilize this feature more.
PROSHaving case deadline automatically calculate and integrate with Outlook saves so much time!
CONSThere are very little Texas based deadline options and you can not customize your own deadline set.
Linda
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
I am a long time user and fan of LTB.
Accuracy on deadline calculations and a huge savings in time which increased productivity.
PROSAfter hand calculating deadlines for many, many years, I am very happy to have been introduced to LTB. It saves an incredible amount of time, is very easy to use, and makes recalculating deadlines so easy. It also has a lot of great forms and if you ever have a question, customer service responds quickly, is extremely knowledgeable about their product and gets the problem fixed.
CONSThe real estate calculator doesn't help our firm much and we have contacted LTB who is working on some changes so that we can use it in the state of Colorado.
Van
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2018
I enjoy working with Law Toolbox for the ease of docketing deadlines.
It automatically generates deadlines and puts them in outlook. This makes my job function quicker and easier since I don't have to populate the dates after a Complaint is filed.
CONSIt populates deadlines that I don't always need. The attorneys don't want unnecessary deadlines clogging their outlook calendars.
Vendor Response
Thank you for your review! In response to your comment, "It populates deadlines that I don't always need. The attorneys don't want unnecessary deadlines clogging their outlook calendars", this is actually one of the top features that sets us apart from all other docketing solutions. In LawToolBox you have the ability to hide ANY deadline that does not apply to your case. Even better, you can now set a template that automatically hides the deadlines every time you set up a case, so you don¿t have to hide them individually every time. If there is one instance where an automatically hidden deadlines applies, you can just reactivate in that one case. Hope this helps! Thank you for being a valued LawToolBox customer!
Replied September 2018
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Works great for standard District Court matters, although it could be more intuitive.
It works great as off-site docketing software. It is easy to use (i.e., requires little time to set up each case), and sends reminders regularly and consistently.
PROSIt is easy to use and takes very little training. Even someone with (basically) no legal background would be able to figure it out and successfully use it.
CONSCounty Court actions are not included. New tracking features are added periodically, and it would be great if County Court actions could be added in the near future!
Shannon
Law Practice, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Law Tool Box is Amazing
I love it. It's the best calendaring tool I've used in 20 years of working in law firms. The customer service is amazing.
PROSIt's user-friendly, the customer support is amazing, and it's the best value for the money.
CONSIt's sometimes a little confusing but the amazing support makes it better.
Reason for choosing LawToolBox
Law Tool Box had the features we wanted most. Its integration with Microsoft and the genuineness of its staff in wanting to provide the best product possible. They made an entirely new rule set for us and worked with us as a nonprofit.
Reasons for switching to LawToolBox
Cost and ease of use.
Lissette
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
Deadlines matter!
LawToolBox fills a need. We are happy to have a powerful safety net and tool backing us up. We don't miss deadlines as a team because of the functionality LawToolBox provides.
PROSLawToolBox is extremely important to our practice as it auto calculates deadlines and calendars them for you/the team. It keeps us in compliance with state rules.
CONSIt seems to only run on outlook and that computer usually has to remain on to keep synchronizing.
Cindy
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Litigation deadline calendaring with ease and accuracy!
Peace of mind and professionalism knowing that my deadlines are calculated correctly.
PROSThe presumptive deadlines automatically calculating per court jurisdiction. Likewise, the ease with adding division specific and case management deadlines.
CONSI'd like the rule Authority link to take me to the exact cite rather than just the main C.R.C.P. table of contents requiring that I navigate to the rule independently.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
This software takes the headache out of calendaring deadlines for me - very reliable
Not having to double check deadlines
PROSThis software is very easy to use. You do not need extensive training to use this product. I love it!
CONSI do not like the appointment time field - you cannot tab to it and add info from your keyboard easily because of the : that is pre populated in the field
Laura
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2018
Cannot do my job quickly and accurately without Law ToolBox!
Efficiency, accuracy and peace of mind when tracking deadline.
PROSIt is easy to set up a case with expedited setup. Can do regular setup if needed. The dates calculate accurately. I like the reminders send to Outlook.
CONSNo way to make a deadlines chart for a period of time showing only cases for one attorney, and exclude all the other attorney's cases. Wish I could track the same Complaint served on multiple defendants and their individual deadlines for Answers and account for any Extensions of time granted a bit more easily. Right now I just manually make a deadline for each, or edit those I input prior. Wish I had "Date of Mediation" among the other trigger dates. Wish I knew how to create custom reports filtered for my attorney and her cases.
Alicia
Law Practice, 2-10 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2021
Product is useless and customer service terrible. I give it negative stars.
Although I'm told that this tool works ok with MS-Outlook, Outlook is not a calendaring tool that I want to use in addition to my case management software. The product does NOT fully integrate with PracticePanther to the point of uselessness. Also, the incorrect event names and descriptions are the same in both Panther and Outlook. These are the most basic errors that should have been caught well before the product was offered for sale. As a prior computer science engineer, I would call this product BETA. In my opinion, it is unethical for the company to charge for it. Each time I asked to cancel the product, the company wanted to schedule a meeting to discuss my concerns and promised to get back to me, only to leave me with the crickets.
PROSWhat I THOUGHT I would like about this product is its claims of integration with my case management software, PracticePanther. But it doesn't. And they won't admit it.
CONSIf I could give no stars for this review, I would. LawToolBox will calculate dates and populate them into PracticePanther, but will not show the underlying statutes that are critical for an attorney. They have no user guide, so I can't look there. Some event names and descriptions are simply wrong. For example, the event may say last day to serve by mail, but the description shows a 2-day calculation for service by fax. The names of the events are pre-pended with special codes that make no sense, such as /, +, >. There are too many problems to recount here. I raised these concerns within the first few weeks of using the product and eventually asked for a refund but they refuse. I am VERY disappointed in both the tool and the company.
Reason for choosing LawToolBox
It was the only calendaring option available for integration with Practice Panther.
Diane
Law Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2018
My experience with the LTB software has been great.
This software help me do my job and be a better paralegal. I don't have to spend my time in this busy office hand calculating and calendaring deadlines.This software helps me keep our team more efficient by using the reports.
PROSIt takes the guess work out of calendaring and provides peace of mind. It is easy to use and easy to teach others.
CONSWe do not have Integrated Deadlines and I don't like how I have to "update" to get things on the calendar and the process I have to go through to change a date or cancel a date. I think that should be all part of the software.
Linda
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Best legal software! Best company!
This software is the best legal support software on the market. This company is the best with tech support, customer service, billing, etc. There are many, many companies out there that would do well to model themselves after this company.
PROSIt is so easy to use, follow, and understand. This software saves me at least 10 minutes per case per day.
CONSI want to enter the date that I want the diary to appear as opposed to their automatic 7 day format.
Chris
Legal Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
LawToolBox provides an easy and functional way to track litigation matter calendars.
Efficient form of establishing an initial case calendar in state and federal court.
PROSThe software is user friendly, allows for editing trigger dates, and comes with accessible customer service for those tricky questions / situations.
CONSThere is a certain amount of personal oversight required to ensure that the automatically generated dates are correct and not duplicative of those issued by the court.
Sherrie
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2018
LawToolBox is a great tool when it is updated and working correctly.
It is a great tool for calculating and double checking deadlines in litigation.
PROSThe deadlines are calculated instantly. It is a great tool to double check computing deadlines and I appreciate the reference to court statutes.
CONSAs new statutes arise, LawToolBox seems to have difficulty keeping up with the new changes and/or amendments. LawToolBox needs to update their program more quickly.
darren
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2023
Implementation and adjustments should be easier
Automatic date calculation is very useful
CONSErrors in automatic date calculation and difficulty adding new employees
Carol
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2018
Docketing
Keeping case calendars is essential and LawToolBox is a great way to keep track of all the deadlines and also having the email alerts is extremely helpful.
PROSEase of use - adding entries and having the ability to edit the entries as the case progresses is one of the best tools.
CONSI didn't like the pop up options for tutorials, but reached out to the support team and that was taken care of quickly.
Jeanne
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2018
It's all right.
knowing that all of my deadlines, even the hidden ones, are on my calendar, is a great benefit. But that's what the program is designed to do, so it should be a benefit.
PROSappears to keep up with the latest rule changes so I dont have to. And when it does run correctly, I know I have all of the important deadlines on my computer and on my phone.
CONSit locks up my computer or shuts down too frequently.
Jennifer
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2018
I use this daily and find it easy and useful
That is calculates the deadlines for me automatically, that it is easy to use and that it can be shared with others within the firm
CONSThat is does not calculate all deadlines automatically. For instance, when a hearing is approaching the deadline to respond to motions changes. This program does not automatically calculate that so I have to do it myself
Tamara
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2018
It is always reliable
Not having to count days on a calendar
PROSLaw Tool Box is always up to date on any rule changes. Customer service is very responsive and goes above and beyond to help resolve an issue.
CONSThe administrator functions are not intuitive. The Firm Admin should be able to add or remove attorneys to existing assistants logins
Nicole
Law Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
I use this product for civil litigation purposes, in different federal jurisdictions
Familiarity with local and federal rules
PROSMotion tracking, I like that is has the capability to incorporate local rules so that you are in compliance with all deadlines.
CONSThe suggested deadlines, sometimes don't apply. I find that most of the suggested deadlines do not pertain to the cases we are calendaring for.
Lisa
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
LawToolBox is very user friendly, but some of the form templates can use updating. I do wish there w
Calendaring, calendaring and calendaring
PROSEase of use for deadlines and modifying deadlines. Would like to have a pre-lit category instead of the work around currently available.
CONSForms have to be modified significantly when created as far as margins, headers, page numbers, etc.
Jenny
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2018
We use Lawtoolbox as out main litigation software. It is helpful for smaller firms looking to save money.
The ease of use and reliability of the software is incredible. I don't have to worry that I'll miss a deadline.
CONSThe automatic running deadlines don't change when one deadline is extended. This can make the deadlines tedious to update.
Linda
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
I have worked in the legal field for 42 years. This is the best docketing software I have ever used
Fast, efficient and convenient. The providers are amazing at keeping up with the laws and deadlines associated therewith.
CONSSometimes Integrated Deadlines doesn't work, which could be very detrimental in missing a deadline, if you don't pay attention.