About LEAP

LEAP is a cloud practice management software for small law firms, providing case management, time recording, billing, document automation, and trust accounting, across all your devices for one license fee.

LEAP also provides thousands of court forms that attorneys regularly use, in all areas of common law, at no additional cost. These forms can also be automatically populated with the attorney’s client and case information, eliminating clerical and grammatical errors.

The LEAP Mobile App lets attorneys access all their data from anywhere, anytime. The Mobile App scans documents directly to your electronic file, instantly records time on calls made from your cell to a client, and even allows you to draft and file a motion. Everything done on the mobile a...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Windows 2000, Windows 8

134 Reviews of LEAP

Average User Ratings

Overall

3.62 / 5 stars

Ease-of-use

3.5

Value for money

3.0

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(17)

17

4 stars

(6)

6

3 stars

(3)

3

2 stars

(5)

5

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 134 results

June 2018

User Profile Picture

Denise from The Law Office of Denise D. Nordheimer, Esquire, LLC

Verified Reviewer

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Sea Change

We have benefited both in productivity, risk management and increased revenues from better capturing time.

Pros

The absolute completeness of it from both a practicing perspective and a business perspective. As an attorney who also runs the business side, I am appreciative of the level of detail on both sides. Although LEAP is significantly more expensive than other programs, it more than pays for itself, if you utilize the functionality. USE IT ALL.

Cons

Because of its completeness, it can be complicated to learn, even for sophisticated users. We are a pretty computer savvy bunch and were able to get up and running with the support LEAP provides. Prepare for a learning curve.

Response from LEAP Legal Software

Replied January 2021

Thank you for taking the time to review LEAP. It's great to hear that it has increased productivity and revenue at your firm. At LEAP, we are committed to helping law firms make more money and are happy that LEAP has been an asset to your firm!

July 2021

Dora from Whiteley & May

Company Size: 2-10 employees

Industry: Legal Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

LEAP REVIEW

My overall experience with LEAP is a great experience. Everyone that I have been in contact with has been extremely helpful in everyway and very professional

Pros

I love that the mobile app for LEAP looks and performs as if you were at your desktop computer. I also find that the time entries and billing aspects could not get any easier.

Cons

What I am not liking about LEAP is when in LEAP and prepare an e-mail to anyone, it is not obvious where the subject line is pulling from. As I am a new user, I am currently waiting on my next training to use this feature because I find it more difficult to have the program put in an incorrect subject line and then have to change it every time I prepare a new e-mail. I would prefer that when entering information into LEAP that it say "e-mail subject line" or something that indicates where LEAP automatically gets this information from. My second con is that we are an insurance defense firm LEAP assumed that we were a plaintiff firm. What that means is that now I must go into each of our cases and change the information as our "client" is not the plaintiff.

Reasons for Choosing LEAP

Because Lexis gave LEAP a great review.

Reasons for Switching to LEAP

We wanted a more detailed and mobile friendly cloud based program. PCLaw has a cloud based program but that I was not the program we were using.

Response from LEAP Legal Software

Replied July 2021

We greatly appreciate your review of LEAP Legal Software. We are glad to see that your law firm is benefiting from LEAP's mobile app and time recording and billing features. Your training should help you learn even more efficiencies with LEAP. In the meantime, you can also download our Remote Training Catalog: https://bit.ly/2OhdXwO. We look forward to continuing our efforts to make LEAP a valuable asset for your law firm!

July 2021

Carol from Stumme, Collins, Gritters & Epley

Company Size: 2-10 employees

Industry: Legal Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

July 2021

Not quite sold

There was not sufficient training to get up and running. Thankfully, customer service is readily available and, for the most part, easy to work with. From the office management side, I believe PC Law does a better job of handling billing and accounting. At this point, I am still learning the system and making adjustments, so, hopefully, I will gain some appreciation going forward. We are a small firm located in Iowa. I don't think some of the features/selling points apply to a) a small firm and b) an Iowa firm - for example: why isn't Probate or Estate a choice for Matter Type?

Pros

Customer support is top notch - accessible and knowledgeable. LEAP does a nice job of organizing clients and allowing us to search for clients. I appreciate that all documents can be saved right in the matter and that emails sent from within the program are saved in the matter. We are a smaller firm, so there are several features that we don't need/use. Balancing the trust account is a breeze!

Cons

I would like a client's phone number to be more readily accessible. Why can't it be displayed on the Details & Correspondence tab when the matter opens? I prefer to have the billing and accounting in one place. While on the surface, it seems a nice feature to "push" to QuickBooks online, it is confusing as LEAP is pushing transactions while QBO is pulling transactions from the bank account. Balancing the operating account is cumbersome and time consuming. While I appreciate being able to save emails in the matter, I don't like that it saves EVERY reply or forward thereafter. I should be able to choose whether or not the ensuing emails are saved.

Reasons for Switching to LEAP

Because we needed to update our server, and those who control the purse strings thought we were paying too much for a server and software.

Response from LEAP Legal Software

Replied July 2021

Thank you for taking the time to review LEAP. We're glad to see that your firm is benefitting from LEAP's centralized client management, document automation, and trust accounting features. We would like to speak with you more about the challenges your firm is facing with balancing your operating account. Please email pma@leap.us to connect with your dedicated Practice Management Advisor. You can also find a lot of great training resources in our Remote Training Resources Catalog here: https://bit.ly/2OhdXwO. We greatly appreciate your feedback. We are constantly innovating LEAP to accommodate all major areas of practice and look forward to making LEAP a valuable asset to your firm.

July 2021

David from Bearman law

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

July 2021

Transition team is absolutely useless

horrible

Pros

The software itself is great once you understand how to use all the featured

Cons

The transition team is absolutely horrible. You can ask what to expect but they do jot communicate clearly and most of their answers are I don’t know. Expect that it will be two to three weeks after they capture your data before they actually upload it or are able to make your templates. The initial training is arranged for someone with an IQ Of about three. click on the button that says open matter to open a new matter. That is literally five to ten minutes of a trainer talking. If you ask how to link your word documents to Leap the trainer won’t know and then takes a month to get a response back to you. If you call tech support expect about the same level of knowledge. The templates are also incomplete. They have templates for adoption in Florida but not Oregon and once again no one can tell you how to make a custom template, even though the fields are there for Florida documents because you are in a different state you can’t use them in your template.

Reasons for Choosing LEAP

Customization options that your sales team showed but your trainers don’t know how to use

Reasons for Switching to LEAP

Online accessibility

Response from LEAP Legal Software

Replied July 2021

Thank you for taking the time to review LEAP. Our team welcomes all feedback so that we can continue to improve our software and implementations. We're glad to see that your firm is benefitting from LEAP's comprehensive practice management solution. However, we apologize that your installation experience was not up to par. Please email pma@leap.us to connect with your dedicated Practice Management Advisor as your law firm's fixed point of contact.

July 2021

Tonya from McIntosh, Sherard, Sullivan & Brousseau

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Review for LEAP July, 2021

My experience with LEAP has been wonderful. There has never been a time that I have reached out that someone has not helped me. They really have been patient and kind with me.

Pros

There are so many things I like about leave. It really is hard to pick one thing. I would say being able to do almost everything through LEAP. I also love being able to work at home when I need too. It's GREAT!

Cons

I know that they are continuing to work on this issue, but getting forms for our State and making different types of Law this is more familiar with our office. For example we do a lot of mediation.

Reasons for Switching to LEAP

Honestly, I received an email from PC Law. I set up a time for the demo and the rest was history. I loved it so much that I discussed it with the partners in the office. They gave me the go ahead and now they love it too.

Response from LEAP Legal Software

Replied July 2021

We appreciate your wonderful feedback. Our team is glad to hear that LEAP is allowing you to manage your entire practice, and from home when needed! At LEAP, we are committed to innovating our software, helping law firms save time and make more money. We are happy to see that LEAP is a valuable asset to your law firm!