All Orchestra Reviews

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Bradley

Verified reviewer

Retail, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Orchestra saved my soul

Simple and easy, fantastic support and has made my life with multiple entities and groups of investors so much better from myself and their perspective.

PROS

Easy one stop solution to managing private investors and tracking changes and updates

CONS

Linking inter entity businesses and collating shared entity information

Reasons for switching to Orchestra

Excel is a rabbit hole

Vendor Response

Thanks Bradley, great to get your feedback!

Replied July 2021

Anthony

Information Technology and Services, 2-10 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Greatly Improving Platform

Easy to use. Responsive team and impressive progress re functionality to date.

PROS

Orchestra is generally intuitive to use. Even with a few issues early on we found the support team very responsive, issues were addressed quickly and permanent fixes were subsequently rolled out. The pace of development and addition of features that greatly enhance its usefulness has been impressive. We now distribute all investor reporting via Orchestra and maintain the cap table which I previously maintained on a spreadsheet.

CONS

File uploading had some issues but has now been resolved

Vendor Response

Thanks for the review Anthony!

Replied August 2021

Sam

Food & Beverages, 2-10 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Orchestra Review

Good, we just don't make good use of it

PROS

All information is stored in one place with easy access and control options for different user levels

CONS

We don't use it as much as we should as it might be better for larger businesses that have specific staff to manage this sort of thing, nothing to do with Orchestra but we probably need to set calendar reminders to do specific things to keep it updated more often or to submit reports into it for shareholders. Maybe some sort of reminder scheduling would be a good idea?

Vendor Response

Hi Sam, thanks for the review and your idea on the ability to set or schedule reminders - much appreciated!

Replied July 2021

Glenn

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Orchestra is awesome

Awesome

PROS

Great product, service and amazing value for money

CONS

It is an MVP, so a few features have yet to be released, but they are rolling them out at pace

Vendor Response

Thank you for your review Glenn!

Replied July 2021

Geoff

Computer Software, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Orchestra - great tool for the job.

Outstanding. As per above, we would have struggled to do the complex international share transactions without Orchestra. I have a special commendation to [SENSITIVE CONTENT] and the success team. They have been superb. Nothing is too much hassle for them. This is one of my favourite business tools.

PROS

We adopted Orchestra at the time of raising our first round. Orchestra enabled an easy way of managing the Cap table and investor interest as we completed the A round and te ESOP. I cannot imagine doing these complex processes without Orchestra. Brilliant. It is clear, simple to use and well integrated. It has saved us hours.

CONS

The functionality overlaps with other Governance tools (we use Boardpro as well). So things like document storage/sharing can be done in either system. It would be great if these systems integrated more and duplicated less.

Vendor Response

Thanks very much for your review and feedback Geoff!

Replied August 2021

Brent

Information Technology and Services, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Orchestra has made my life so much easier!

It's a fantastic product and the team were amazing to deal with when it came to onboarding and any ongoing questions.

PROS

I love the way I can more easily manage things like new investors and share transfers in Orchestra and it automatically syncs to the Companies Office. ESOP management is a huge positive change for the way we communicate entitlements with our staff and they have online access to the latest status.

CONS

I believe share price scenario planning is coming to ESOP management which will be highly motivational for staff.

Vendor Response

Thanks for the great feedback Brent!

Replied July 2021

Jon

Logistics and Supply Chain, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great Service for NZ Entity Management

Great company willing to go the extra distance to support their clients.

PROS

Orchestra gives you the tools to manage shareholding and options, while also facilitating annual compliance and document storage. There are plenty of features we didn't leverage, but overall the service and especially the support staff are top-notch.

CONS

As part of the initial group rolling out the options features, setup was manual through support staff. I'm sure they'll probably automate this in the future though.

Vendor Response

Thanks a lot for the feedback and review Jon!

Replied July 2021

Hannah

Financial Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Easy to Use

Great, [SENSITIVE CONTENT] and her team are just brilliant.

PROS

Easy to use (on the admin and employee side) portal. Very atheistic too, integration with the companies office and the ability to customise view, documents and features is fantastic too.

CONS

Reporting into excel/csv is a little rudimentary still - it would be awesome to have the ability to run more customised reports. Additionally a solution to share option forfeitures would be super helpful too!

Vendor Response

Thanks very much for the review Hannah!

Replied July 2021

Tim

Financial Services, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

An easy, intuitive product that is going places

Love it.

PROS

I love the intuitiveness of the product, the ability to store company artifacts within the application and the reporting.

CONS

It is a little immature in a couple of areas, but even in the short time we have been onboard, the features and functionality have increased significantly. I really appreciate that the Orchestra team take on feedback and rollout new and improved features regularly.

Reason for choosing Orchestra

As above, the development pipeline was enticing.

Reasons for switching to Orchestra

I liked the development pipeline demonstrated by Orchestra and their desire to continute developing the product.

Vendor Response

Thanks very much for your review Tim!

Replied July 2021

Anonymous

11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Bring company compliance and secretarial together in one place

PROS

Easy to use, and information well displayed. Good to have information and tools for a number of companies to manage in one place .

CONS

Nothing to dislike really. Not a frequent need to access, but of value when I do.

Vendor Response

Thanks for your review!

Replied August 2021

Nick

Airlines/Aviation, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Simplifies our cap table and esop process

PROS

The ability to manage the cap table and esop in a simple and streamlined way is amazing. Saves so much manual work and trying to keep track of what is the most up to date source.

CONS

It takes a little bit of time to get to grips with the features and capabilities - there's definitely still more features to explore.

Vendor Response

Thank you for the review and feedback Nick!

Replied July 2021

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