CDD Vault vs CGM LABDAQ

CDD Vault has 22 reviews and a rating of 4.91 / 5 stars vs CGM LABDAQ which has 44 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.91 / 5 (22)
4.39 / 5 (44)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 5, 2022
June 10, 2022
Pros/Cons
  • Pros

  • Simple interface for data analysis and data upload. Great data visualization software.
  • The interface is clean and does not overwhelm the end user or admin with unlimited configuration. I have helped deploy this software at over a dozen biotechs and most are up and running in a week.
  • Cons

  • As a medicinal chemist who grew up with MDL, there's not much here to complain about. There a few interface conventions that take a little time to get used to.
  • No big complaints - CDD is constantly improving and adding to their features.
  • Pros

  • I liked how easy it was to navigate and our staff can use it with out difficulty.
  • LabDaq is super user friendly and easy to learn and teach. My new techs picked up on very quickly.
  • Cons

  • Trouble transmitting of Microbiology result to EMR.
  • Can I give less than one star on customer service. Literally THE WORST company I have ever dealt with in business or anywhere else.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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