Callbell
About Callbell
Callbell Pricing
Callbell is available across 3 pricing tiers: Widget, Chat Management, and Enterprise. Pricing starts at €12/user/month and scales with each tier, outlined below: Callbell Widget - Free version is available for one user. Callbell Chat Management - €12/user/month Callbell Enterprise - Contact Callbell directly for pricing information.
Starting price:
€12.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Callbell
1 - 7 of 7 Reviews
James
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Great solution for social media integration
We have been using the tool for a long time and it has really helped us to organize the way we communicate with our customers.
PROSIt has the facility to integrate numerous social networks. Shortcuts with pre-defined phrases make the attendant's life easier, reducing the chance of passing on some incorrect information. The format in which all conversations are made available is something that caught our attention and gained positive points.
CONSSome conversations just get lost every now and then and accessing past conversation history takes a while to load. It doesn't always happen, but when it does, it's a little uncomfortable.
Diego
Verified reviewer
Financial Services, 11-50 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2021
Callbell es un buena opción
La experiencia en general con Callbell fue buena, aún con sus cosas por mejorar para ser un software multiusuario y es buena alternativa para introducirse al mercado multicanal de atención en las empresas.
PROSEntre las principales ventajes de Callbell están: la opción de agregar varios números de WhatsApp dentro de la misma plataforma y también otros servicios como Facebook Messenger.
CONSEntre los contras de Call se puede mencionar la función del multiusuario, por ejemplo, para que 2 agentes estén conectados de manera simultánea dentro del mismo número de WhatsApp ingresado.
Reason for choosing Callbell
De primera entrada da buenas alternativas para probar otros servicios, donde se puede integrar en una misma plataforma las principales aplicaciones de mensajería de l actualidad.
Reasons for switching to Callbell
Cuando probamos Callbell estábamos buscando una mejor alternativa al tradicional WhatsApp Business y en general lo logró superar por la facilidad de agregar varios números de atención.
Amal
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed August 2021
Callbell - the worst WhatsApp Integration ever
The only reason I gave them 2 stars is becaues the support is really always there and tries hard to cover up all the flaws the service has. But overall experience is disgusting. Not recommended.
PROSOnly the fast-to-response support. That's the only strong point of theirs
CONSThe service worked well for the first couple of weeks and then we ran into a wave of different problems like: 1. Large latency in sending the messages 2. Some of the messages weren't delivers to the end user at all 3. When writing to a new contact for the 1st time - the message is sent twice 4. The names of the contact are not syncronized across with the original WhatApp application 5. No ability to send voice messages, files or see if the messages was delivered or read.
Chi
Performing Arts, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
Callbell recensione
Nell’insieme Callbell è un ottimo software, indicato in particolar modo per attività collaborative e di distribuzione del lavoro nel team.
PROSIl software è veloce ed intuitivo, inoltre permette di accedere da vari dispositivi e fornisce in tal modo la possibilità a più utenti di lavorare in contemporanea. I tag e le statistiche giornaliere offrono un quadro panoramico della situazione preciso e puntuale.
CONSNon ci sono particolari pecche nel sistema, un suggerimento potrebbe essere quello di implementare i criteri di ricerca avanzata per reperire determinate informazioni contenute nelle varie chat.
koffi Évariste
Verified reviewer
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
callbell un logiciel de gestion de planning
je les utiliser pour la gestion d'un projet
PROScallbell un logiciel de gestion de planning en ligne
CONScallbell n'est pas trop reconnus par le monde
Reasons for switching to Callbell
pour facilite la gestion des time
Giacomo
Internet, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Smart, Intuitive, Useful
With Callbell you will forgot the "zapping" around the different tabs or chrome. My sales and support teams are much more efficient.
PROSI found Callbell by chance, wandering on the internet. I have a travel websites and I love the idea of all communications from WhatsApp / Facebook/ Instagram in the same place. It's a super tool. My support/sales teams are enthusiastic about it.
CONSNo integration with Google+, it would be nice to have it.
Clement
Information Technology and Services, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Great product for managing multi-channel conversations
The integration with Whatsapp Business finally helped me to use Whatsapp as support channel to my clients assigning the chat to different support agents
CONSNothing special to complain about - the platform is extremly easy to set-up