Fathom
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Most Helpful Reviews for Fathom
1 - 5 of 287 Reviews
Vanessa
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
The Best AI Notetaker on the Market
Amazing and mind-blowing. This has quickly become a piece of required business software that I will always have in my arsenal.
PROSFathom was recommended to me by a friend and I'm so glad she did. After she showed me the notes it took for one of her meetings, I immediately went and downloaded it. Installing and creating an account was quick and very easy. Ever since then, I haven't looked back and I've used it in every client and team meeting. What impressed me the most is the notes at the very end of the recap - "Next Steps". It is so spot in I'm blown away every single time. I've even had clients tell me how impressed they are by Fathom and have since started using it themselves. The notes are incredibly detailed and accurate that I no longer feel like I'm the one telling people what to do. It's all there in the "next steps" section. Plus, integration was so easy. It's synced to my calendar so it jumps into all of my meetings and asks to join just like a person would. At that point, I can choose to the system into my meeting or cancel the recording. As a bonus, it also reminds me on my desktop of my next meeting. I honestly can't imagine my life without Fathom.
CONSI have yet to find anything that I don't like about the software. You all have thought of everything.
Simon
Hospital & Health Care, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Amazing AI Notetaker, best out there
I have had a hard time remember meeting notes and it is hard to run a meeting and take notes. This not only helps in tracking meetings, actions but also helps organize notes more effectively. It has been a game changer and when I share my notes with meeting attendants and they are amazed by the accuracy and organization of the notes
PROSIt is simple to use and the notes I get back are wonderful, useful and actionable. Customer support has been amazing, very responsive. I use it for all my meetings
CONSThe setup can be a little tough, but once it is set up it is great
Reasons for switching to Fathom
The summary was not as good and the analysis of the information had me doing a lot of editing
Emily
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Great for AI bulletpoint summaries
I have really been appreciating the ai summary of meetings.
CONSThe transcription is full of misspellings, misattributions, and missing text. But the ai summary is clear and gets the gist of the meetings perfectly.
Christian
Verified reviewer
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Fathom´s AI Notetaker
I am extremely happy. Massive time saver for me and I am already trying to convince people I know to start using it.
PROSThat the Ai note taking part is super sharp, and the email summaries I get at the end save me hours a week. I am comparing to other tools here, but I´ve never had one where I just trusted it had understood and therefore didn´t need to verify.
CONSThis is kinda harsh, as it is just a feature I´d like, but the ability to instruct the AI note taker as to what kinda things to focus on in different kinds of meetings, so when I have calls with externals, assume it is sales and focus on XYZ, when its a meeting with person X, it is a short daily, focus on ZYX, etc. Also, that it gives the same amount of notes regardless of the meeting length,
Reason for choosing Fathom
I have tried Otter and others like it before, so I guess all of them.
Reasons for switching to Fathom
I have tried different other tools before, but at the time I tried Fathom again I was not using a tool, but had a person with me.
Jess
Marketing and Advertising, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
10/10 Obsessed!
I'm obsessed with the key takeaways, the high-level breakdown of the meeting, the summary of who said what, and the fact that there's also a full transcript of the meeting that I can search through using keywords. I love that I can share the Fathom link with my clients and they don't have to sign up or have a Fathom account to view the content - it makes the process so frictionless. It was so easy to set up! I also love that it gives me a countdown to my next meeting + the meeting name in my menu bar. I've recommended this tool to several people and will continue to do so!
CONSI haven't found anything that I dislike so far!
Reason for choosing Fathom
Fathom just does what it's supposed to do IMMEDIATELY. It's so fast and I haven't experienced any errors so far. This hasn't been my experience with other tools.
Reasons for switching to Fathom
Fireflies was so glitchy and wasn't accurate.