Got It AI
About Got It AI
Got It AI Pricing
No risk to try. Free to start with no implementation fees. Usage based pricing.
Free trial:
Not Available
Free version:
Available
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Most Helpful Reviews for Got It AI
2 Reviews
Brian
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Free to start and fast to stand up.
The platform was easy to start & we were live in 15 minutes. We were able to recreate our FAQ page just by inputting our Zendesk link. My staff is happy that they don't have to answer repetitive tickets and can focus on higher priority customer support issues.
CONSI'm not sure if they can integrate with anyone other than Zendesk.
Reason for choosing Got It AI
We are a small business and we don't have technical resources. We wanted something that is simple and easy to use that could be stood up fast.
Reasons for switching to Got It AI
We're looking for ways to better our customer success KPIs while being mindful of cost. We are trying to use more automations and AI-driven platforms in the future.
Julien
Sporting Goods, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
The chat tool is extremely helpful
So far so good. The team is also extremely fast at responding to our inquiries. For a small-midsized business, having someone that cares about their customers goes a long way.
PROSIt was so fast and simple to set up. Literally took 10 minutes. There's 0 maintenance either as it automatically pulls information from Zendesk.
CONSThey don't have Spanish yet... but I think that's coming soon.
Reasons for switching to Got It AI
I wanted a system that would actually respond to my customer's chat requests... not just create more tickets or push more people to the phones.