Text Request
About Text Request
Awards and Recognition
Text Request Pricing
Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111
Starting price:
$59.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Text Request
1 - 5 of 873 Reviews
Erika
Construction, 2 - 10 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed February 2022
Easy way to stay connected
Jason
Verified reviewer
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2022
Great Platform, with very responsive support team
Textrequest has continued to evolve since we started using it. They are very invested in improving the service and adding more features to make the user experience better. They are also very responsive to user requests and feedback and consistently respond to suggestions and issues
CONSI am waiting on an iPad version that works in landscape mode, as i regularly use my iPad with a keyboard for these types of uses.
Vendor Response
Jason, thank you so much for taking the time to leave us a nice review. I have let the product team know about you wanting an iPad App that allows landscape.
Replied May 2022
Bianca
Insurance, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2024
Not a bad service
It is ok. Still getting use to it. There are a lot of great features the previous product we used did not have and vise versa. Still getting used to the new product.
PROSYou can filter the way you see texts. What has been completed and what has not been worked yet.
CONSYou have to send a text with an attachment. You cannot send an attachment by itself.
Reasons for switching to Text Request
Unsure. It was the owners decision. I believe the previous text program we used went out of business or something like that.
Vendor Response
Bianca, thank you for leaving us a review.
Replied April 2024
Andrea
Staffing and Recruiting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
2
Reviewed April 2024
603-929-1000 review
It is very easy to use, and there is no lag in the messaging process.
CONSI think there should be an option to default the setting to Newest first and not Unresolved first. I also dislike that there is not an option to click on the phone number to call them.
Reason for choosing Text Request
It was recommended to us by Zipwhip. They said you could transfer our contacts and conversations.
Reasons for switching to Text Request
Zipwhip was being discontinued, so they recommended this.
Vendor Response
Andrea, thank you for leaving us a review.
Replied April 2024
Rebecca
Individual & Family Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2024
A Great Service to start with!
We use Text Request in our day to day operations and it overall serves us well.
PROSIt is easy to set up, is well organized and allows you to stay organized even when sharing the service with a number of team members. (Clear differentiation between which users are/have responded).
CONSCustomer support is sometimes slow responding to requests for assistance.
Reasons for switching to Text Request
The previous service had more functionalities than we needed (we only needed text messaging and chat service) and was not organized well for use with multiple users and profiles.
Vendor Response
Glad to hear that you have met your needs since switching to us from Dial Pad.
Replied January 2024